What our clients think of us!

Technician was professional but friendly, quick but took the time to get it done right

The reason we went with you is you claim that your water doesn’t leave residue and that you don’t need to flood the carpets therefore the carpets dry faster. I was told by the tech that cleaned the carpet that it would dry in 4-6 hours and we are going on 30+ hours and our carpets are still damp and there’s a mildewy smell. There were even spots in our dining room that had a soapy residue. Completely opposite of what you advertise. Someone came and dropped off a fan after we called to complain but that is so loud and only works on one area. My husband called and I guess another tech is coming out to re-do the cleaning but that’s not for another 2 days. So my house is chaos with our whole first floor’s furniture in the garage and kitchen. It’s a total inconvenience! There is no way I would ever recommend or use your company in the future.

Dries quickly-nice service people-leave a pair of booties with you-after finish makes sure you are satified.

The job done was beautiful but I thought it was pricey.

High quality service and friendly staff.

Carpets looked great! I appreciated the helpful hints our cleaners gave us of how to avoid certain problems we’ve had with our carpets! Thanks!

On time, pleasant technician, clean non residue carpets.

Quick to schedule, does a great job.

He did a great job for us. Thank you

Always on time always a great job. Thanks so much

People should be more informed that answer the phone.

Service both with the cleaning & the admintrative

Your technician was very efficient, friendly, and the finished product met our expectations!

Your technician talked to me about what he was going to do. He wore shoe covers in the house. We walked the house together. He talked to me about the products he would be using and what was agreed upon on the phone. Did a great job. The carpets seemed wet when he left. With the windows opened the carpets were dry in about 4 to 5 hours.

Your service people were great! Can't remember their names but hope you can look them up and let them know. I really appreciated how they handled things.

Some areas did not come as clean as you usually get them. Over all a good job.

You do a good job.

The cleaning technician was super nice and helpful. I highly recommend your team!

I have used Zerorez for years! My carpets look fabulous! Thank you!

We had a problem with the furnace filter we ordered through you when you cleaned our ducts. They came right out and took care of it immediately. They werre very cordial and apologized for the inconvienence. We will definately contact you again when we need our carpets or ducts cleaned.

Got out the stains

Quick and non-fragrant. Cleaned out really dirty carpets very well

On time, quick, fast, helpful and nice.

Crushed it

Very good service! Better than other carpet cleaning business. We will call you again in future. Thank You!
G and C Hansen

Customer service is amazing! Employees are very respectful towards your home. They work hard and get it done!

Our carpets look great and Our technician was so nice and efficient! Great experience.

The cleaning guy was friendly and very fast. The carpet looks great and it was dry by that evening.

honor the franchisor marketing (30% off coupon) w/o having to speak directly to the franchisee manager

nowhere on the marketing does it say 'you hve to spend a minimum to get the 30% coupon'

anyway, nice that the franchise owner/manager gave the 30% off, but shouldnt have to argue about it with the help that answers the phone.

the cleaner kid and everythinug else was 8/10. Will use again and refer.

I would like to see the price be a little bit less so I could have my carpets cleaned more often.