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based on 33721 ratings.
What our clients think of us!
The following comments were submitted by our customers when asked to provide feedback on our service. In the interest of transparency, we present these comments as provided except that personally identifiable information has been hidden unless the reviewer has requested their full name be included with the review. No unfavorable comments have been removed.
The technician that came to our house was so helpful and did a wonderful job! The carpets look great and we are pleased with the overall experience!
Carpets look great and the tech (Austin?) was awesome. Very professional and knowledgeable.
Loved it - Harrison was excellent!
Good quality cleaning.
I was very please to have an issue I had with my cleaning resolved to my satisfaction. Thank you
Very good service technician. Easy to visit with and answered all my questions. The carpet looks very good after all of the abuse it has been through.
I left for vacation right after the cleaning, hence the delay in responding. When I went downstairs afterward, I discovered a lot of spots that didn't get removed. The young man who did the cleaning was very personable and nice, but he didn't get out some of the dirt in the traffic areas. Sorry.
No residue, no chemicals!
Courteous and efficient workers. Product dries quickly and carpet is clean.
Very clean, nontoxic & it leaves mycarpets looking like new..
I liked the process you use to clean the carpets. And they didn’t have to soak the carpets so much.
Thoroughly clean. Friendly staff.
You got up old stains I had worked on. Carpet looks like new!
Leaves no residue, carpets are really clean.
Timely and good service
Our technician was able to remove a stain that previous carpet cleaners couldn't.
Did a great job on both the carpet and the grout. Would highly recommend your service to anyone wanting fast, dependable and outstanding service.
There are still spots on the rug and the edges are still dirty. It took THREE days for this rug to dry out and who has 3 days for this? Probably first and last time with ZeroRez
Drys quickley
Every time you come to our home, your service is always professional, quick and extremely good.
Great service. On time and did a great job
Great employees! Hard workers and end result excellent!
Very communicative. Reasonable prices. Friendly technician. Helpful staff.
The cleaner was very good.
Everything is so clean! Our carpets & couch. We love no soap too.
Prompt and thorough. A job well done.
I appreciated your concern to come back to address my issues which were taken care of. I am happy with the results! Thanks
The technicians were very friendly. They were also very informative and walked me through the process, and also gave me feedback during their cleaning process.
I also liked that the carpets were dry in a very short amount of time.
We were surprised that the initial treatment did not remove pet stains and additional expense was required. We were not informed about this in advance.
The carpet cleaning was good. However the pet smell is now worse than before.