Zerorez Salt Lake City
12577 South 265 West #3A
Draper
UT 84020
United States

Average rating: 9.1 out of 10 based on 33720 ratings.

What our clients think of us!

The following comments were submitted by our customers when asked to provide feedback on our service. In the interest of transparency, we present these comments as provided except that personally identifiable information has been hidden unless the reviewer has requested their full name be included with the review. No unfavorable comments have been removed.

Report a concern   June 6, 2018 — Rated 10 out of 10 by Lynn Wilkey Zerorez Salt Lake City
What do you like about our products and services?

Great communication
They don’t try to up the cost of your bill
They were fast but thorough

Report a concern   June 6, 2018 — Rated 9 out of 10 by S.R. Zerorez Salt Lake City
What do you like about our products and services?

Seems to look cleaner

Report a concern   June 6, 2018 — Rated 10 out of 10 by Natalie Monson Zerorez Salt Lake City
What do you like about our products and services?

Your employee was friendly and knowledgeable. My kitchen tile and grout looks as good as it did 18 years ago when we built our home. Even my 18 year old son mentioned it as soon as he walked in the house. The carpet looks fantastic as well. Thank you for a great experience and we will definitely use your company in the future.

Report a concern   June 6, 2018 — Rated 10 out of 10 by J.L. Zerorez Salt Lake City
What do you like about our products and services?

Super prompt, everything looks much better now! Bonus points to Abby G. for liking my cat lol.

Report a concern   June 6, 2018 — Rated 8 out of 10 by L.W. Zerorez Salt Lake City
What could we do to improve?

Not make a mess in my driveway and leave it! I sent you a text regarding this matter with a photo! I was surprised that 24 hours later my carpets are still wet!

Report a concern   June 6, 2018 — Rated 10 out of 10 by L.J. Zerorez Salt Lake City
What do you like about our products and services?

He cleaned the carpet good and hs told us everything he was using and what it was used for

Report a concern   June 6, 2018 — Rated 10 out of 10 by M.E. Zerorez Salt Lake City
What do you like about our products and services?

they were willing to come back and help with the dog odor that was in my rug. the technision was very friendly and helpful

Report a concern   June 6, 2018 — Rated 10 out of 10 by C.C. Zerorez Salt Lake City
What do you like about our products and services?

Nice smell of clean

Report a concern   June 6, 2018 — Rated 10 out of 10 by Kari Lillico Zerorez Salt Lake City
What do you like about our products and services?

Customer service was awesome!

Report a concern   June 6, 2018 — Rated 10 out of 10 by P.B. Zerorez Salt Lake City
What do you like about our products and services?

I love that you can clean without chemicals! You can get my carpets looking amazing

Report a concern   June 6, 2018 — Rated 10 out of 10 by Sharon Fagan Zerorez Salt Lake City
What do you like about our products and services?

Dried fast with no residue

Report a concern   June 6, 2018 — Rated 10 out of 10 by L.W. Zerorez Salt Lake City
What do you like about our products and services?

I was called by dispatch and told the technician was just finishing up with his previous job and would be at my house within 15-30 min. Then the technician called 10 min later to say he was on his way. He came in and ask what I was having cleaned, explained the procedure and different options then got started. He did an excellent job

Report a concern   June 6, 2018 — Rated 10 out of 10 by Britton Beckham Zerorez Salt Lake City
What do you like about our products and services?

I love zerorez because of the attention to detail that the technicians give. They are professional and work hard. The technology is superior as well. I have and will always use Zerorez.

Report a concern   June 5, 2018 — Rated 10 out of 10 by Andrew Southwick Zerorez Salt Lake City
What do you like about our products and services?

Angelo was thorough and did a great job!

Report a concern   June 5, 2018 — Rated 10 out of 10 by B.S. Zerorez Salt Lake City
What do you like about our products and services?

We are a repeat customer because of the quality work you always do. We'll be back again.

Report a concern   June 5, 2018 — Rated 10 out of 10 by Jon Burton Zerorez Salt Lake City
What do you like about our products and services?

Cleaning your carpets can be healthy for you because they never use anything abrasive or toxic in the home. And those who do the work are always kind.

Report a concern   June 5, 2018 — Rated 10 out of 10 by K.M. Zerorez Salt Lake City
What do you like about our products and services?

Great service techs. They were very personable and knew what they were doing.
My very old carpet cleaned up better with Zerorez than any other company.
When I called around for estimates, you had the best price.
I will use your company again.
Thanks.

Report a concern   June 5, 2018 — Rated 10 out of 10 by G.T. Zerorez Salt Lake City
What do you like about our products and services?

I'm very happy with the way my carpets look.

Report a concern   June 5, 2018 — Rated 9 out of 10 by D.G. Zerorez Salt Lake City
What do you like about our products and services?

Service was great. We still need a touch up but your 30 day guarantee makes that easy.

Report a concern   June 4, 2018 — Rated 8 out of 10 by B.S. Zerorez Salt Lake City
What could we do to improve?

your fine invoice time could improve

Report a concern   June 4, 2018 — Rated 10 out of 10 by Kristl Pelz Zerorez Salt Lake City
What do you like about our products and services?

The technician was prompt, courteous and efficient. The carpet was pretty wet when he was done, but that's to be expected. It took about 8 hours to completely dry. But, it's clean, and that's the main thing.

Report a concern   June 4, 2018 — Rated 9 out of 10 by S.C. Zerorez Salt Lake City
What do you like about our products and services?

I like how the cleaning process leaves no residue. I appreciated the fact we had no trouble changing our appointed cleaning day.

Carpet looks great! Thank you.

Report a concern   June 4, 2018 — Rated 4 out of 10 by C.H. Zerorez Salt Lake City
How did we disappoint you and what can we do to make things right?

The representative would not listen and continued to try to up sell me after I let him know what service I preferred. When he did start cleaning, he sped through the job not paying attention to detail - maybe because I wouldn’t agree to the additional services.

Report a concern   June 4, 2018 — Rated 10 out of 10 by D.G. Zerorez Salt Lake City
What do you like about our products and services?

The technician was very prompt and professional. He got stains out that I thought would never come out.

Report a concern   June 4, 2018 — Rated 10 out of 10 by Kamren Pierce Zerorez Salt Lake City
What do you like about our products and services?

Very friendly and the results were splendid! Overall best experience I’ve ever had I’m never gonna use another company besides Zerorez!!!

Report a concern   June 3, 2018 — Rated 10 out of 10 by K.R. Zerorez Salt Lake City
What do you like about our products and services?

Our technician was great— very friendly and thorough. We’re really pleased with the service!

Report a concern   June 3, 2018 — Rated 0 out of 10 by M.S. Zerorez Salt Lake City
How did we disappoint you and what can we do to make things right?

I don't usually make such recommendaitons so that chance I will is quite small.

Report a concern   June 3, 2018 — Rated 8 out of 10 by R.H.H. Zerorez Salt Lake City
What could we do to improve?

A big stain was left on the cement outside my house and some of the grass was burned/killed from the hose.

Report a concern   June 3, 2018 — Rated 10 out of 10 by Carter Wenngrstrom Zerorez Salt Lake City
What do you like about our products and services?

I reason I chose Zerorez was the fact you don't use all the soaps & chemicals. Technician (Roy?) was AMAZING!

Report a concern   June 3, 2018 — Rated 10 out of 10 by S.R. Zerorez Salt Lake City
What do you like about our products and services?

Great service - the technician was very informative and helpful. He was very courteous and polite. We would recommend Zerorez to anyone.


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