Zerorez Salt Lake City
12577 South 265 West #3A
Draper
UT 84020
United States

Average rating: 9.1 out of 10 based on 33721 ratings.

What our clients think of us!

The following comments were submitted by our customers when asked to provide feedback on our service. In the interest of transparency, we present these comments as provided except that personally identifiable information has been hidden unless the reviewer has requested their full name be included with the review. No unfavorable comments have been removed.

Report a concern   May 11, 2018 — Rated 10 out of 10 by E.F. Zerorez Salt Lake City
What do you like about our products and services?

The fellow who cleaned my carpet was very professional, and did an excellent job. He answered all my questions. I would recommend Zerorez to family and friends. I will use them again in the future for all my carpet cleaning needs.

Report a concern   May 11, 2018 — Rated 10 out of 10 by Miriam Greenland Zerorez Salt Lake City
What do you like about our products and services?

I am very happy with how clean the carpet it, how quickly it dried and with the efficiency, knowledge and work ethic of the technician.

Report a concern   May 11, 2018 — Rated 8 out of 10 by M.R. Zerorez Salt Lake City
What could we do to improve?

I thought I was getting the special of 33$ per room...I paid a lot more. Little frustrated!

Report a concern   May 11, 2018 — Rated 10 out of 10 by Ronald Evans Zerorez Salt Lake City
What do you like about our products and services?

They are on time and do a thorough Job. Drying time is quicker than anybody else I have used.

Report a concern   May 11, 2018 — Rated 10 out of 10 by Jordan Minter Zerorez Salt Lake City
What do you like about our products and services?

I was so happy with the carpet and couch cleaning I received from Zerorez! The technician helping me was friendly and thorough, making sure I was happy before he left. He was knowledgeable about what kind of cleaning would be most helpful for the type of couches we have and communicated with me to make sure I was informed. I will use Zerorez again and would recommend them to anyone!

Report a concern   May 10, 2018 — Rated 10 out of 10 by J.J. Zerorez Salt Lake City
What do you like about our products and services?

Fast friendly service. Carpet doesn't feel rough and hard after being cleaned by Zero Rez.

Report a concern   May 10, 2018 — Rated 10 out of 10 by L.F. Zerorez Salt Lake City
What do you like about our products and services?

Friendly customer service! Awesome job on my carpets.

Report a concern   May 10, 2018 — Rated 10 out of 10 by S.J. Zerorez Salt Lake City
What do you like about our products and services?

The service is always fast and efficient and the carpets dry quickly.

Report a concern   May 10, 2018 — Rated 10 out of 10 by R.I. Zerorez Salt Lake City
What do you like about our products and services?

the makeup stains were removed as requested

Report a concern   May 10, 2018 — Rated 10 out of 10 by Krisina Smith Zerorez Salt Lake City
What do you like about our products and services?

Friendly service, great cleaning solution with less dry time and no residue. The cleaner answered all our questions and worked quickly. Thank you!

Report a concern   May 10, 2018 — Rated 10 out of 10 by K.S. Zerorez Salt Lake City
What do you like about our products and services?

Great communicators, on time, and a wonderful and professional technician.
Carpets look great!
Thank you.

Report a concern   May 10, 2018 — Rated 10 out of 10 by Julie Pond Zerorez Salt Lake City
What do you like about our products and services?

Zerorez is professional, on time and your products are great! Thank you.

Report a concern   May 10, 2018 — Rated 10 out of 10 by H.A. Zerorez Salt Lake City
What do you like about our products and services?

A my house looks absolutely amazing and the people before us destroyed the carpet :-( the technician was incredibly friendly and informative and it was an all-around amazing experience

Report a concern   May 10, 2018 — Rated 10 out of 10 by N.J. Zerorez Salt Lake City
What do you like about our products and services?

My carpets are 19 years old. I have only had Zerorez clean them. Today they still look clean I will never trust anyone to clean my carpets. Even the area rugs I have had cleaned look like new.

Report a concern   May 10, 2018 — Rated 10 out of 10 by L.B. Zerorez Salt Lake City
What do you like about our products and services?

Move techs. Good work

Report a concern   May 10, 2018 — Rated 10 out of 10 by J.K. Zerorez Salt Lake City
What do you like about our products and services?

My carpets look new again! Thanks!

Report a concern   May 10, 2018 — Rated 8 out of 10 by L.P. Zerorez Salt Lake City
What could we do to improve?

Give a special for homes in the Tooele area

Report a concern   May 10, 2018 — Rated 7 out of 10 by P.B.Y. Zerorez Salt Lake City
What could we do to improve?

After the carpet was cleaned there was a spot still on the carpet. He had to come back to get it off. Also there were some areas of the grout that were not as clean as othe areas.

Report a concern   May 9, 2018 — Rated 10 out of 10 by R.B. Zerorez Salt Lake City
What do you like about our products and services?

Your people worked efficiently were knowledgeable about their work. If possible I would have the seasoned worker return, the trainee seems to have the potential of being an excellent employee also

Report a concern   May 9, 2018 — Rated 10 out of 10 by J.P. Zerorez Salt Lake City
What do you like about our products and services?

No soap used.

Report a concern   May 9, 2018 — Rated 10 out of 10 by M.G. Zerorez Salt Lake City
What do you like about our products and services?

First time customer and I am very pleased and happy with how my carpet looks. We had to make a last minute time adjustment and the office staff was very accommodating.
Our tech Noir Haji was on time and very friendly and a pleasure to work with. We did a walk through to make sure I was happy. He answered any questions we had. He did a great job!! I will definitely recommend Zerorez.
Thanks

Report a concern   May 9, 2018 — Rated 10 out of 10 by D.S. Zerorez Salt Lake City
What do you like about our products and services?

The technician was nice and professional. Made an effort to please.

I chose your company because I heard the commercial on 1280theZone Radio station.

Report a concern   May 9, 2018 — Rated 9 out of 10 by T.L. Zerorez Salt Lake City
What do you like about our products and services?

Eric is awesome. He thourghly cleaned my carpet and they look great!

Report a concern   May 9, 2018 — Rated 10 out of 10 by A.N. Zerorez Salt Lake City
What do you like about our products and services?

They were very courteous and willing to go over some tricky spots for us.

Report a concern   May 9, 2018 — Rated 0 out of 10 by M.M. Zerorez Salt Lake City
How did we disappoint you and what can we do to make things right?

Got charged $130 for 20 minuets worth of work. 60.00 to clean 10 stairs, just cleaned top serface of stairs and not carpet between each individual stair. Oh and damaged the paint on my wall, still waiting to hear back repair of wall. Called and expressed my concerns and got treated like a freeloadier who just wanted something for free, which I assure you is not the case, I just want to get what I pay for

Report a concern   May 9, 2018 — Rated 10 out of 10 by M.B. Zerorez Salt Lake City
What do you like about our products and services?

your guarantee

Report a concern   May 9, 2018 — Rated 10 out of 10 by Sandy Cabarrus Zerorez Salt Lake City
What do you like about our products and services?

Angelo was fantastic! He listened carefully to all of my concerns as we walked around our house. He was very careful to avoid scuffing the walls or furniture with his hoses, and he paid extra attention to getting old spots out from our previous owners. Thanks to him and Zerorez our carpets are in great shape again.

Report a concern   May 9, 2018 — Rated 10 out of 10 by B.T. Zerorez Salt Lake City
What do you like about our products and services?

The two young men who cleaned my carpets were very polite and friendly and eager to explain the process. They were thorough and efficient. The carpets look and smell much better now!
Thank you!

Report a concern   May 9, 2018 — Rated 1 out of 10 by R.H. Zerorez Salt Lake City
How did we disappoint you and what can we do to make things right?

The guy didn't put the furnace cover back on after he cleaned the vents. The air conditioner wouldn't work and it took me awhile to figure out what was wrong. It just makes me wonder if he forgot that how god of a job he really did.

Report a concern   May 9, 2018 — Rated 10 out of 10 by K.T. Zerorez Salt Lake City
What do you like about our products and services?

Promo service and my carpets look great!


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