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based on 33497 ratings.
What our clients think of us!
The following comments were submitted by our customers when asked to provide feedback on our service. In the interest of transparency, we present these comments as provided except that personally identifiable information has been hidden unless the reviewer has requested their full name be included with the review. No unfavorable comments have been removed.
My carpets look new again! Thanks!
Give a special for homes in the Tooele area
After the carpet was cleaned there was a spot still on the carpet. He had to come back to get it off. Also there were some areas of the grout that were not as clean as othe areas.
Your people worked efficiently were knowledgeable about their work. If possible I would have the seasoned worker return, the trainee seems to have the potential of being an excellent employee also
No soap used.
First time customer and I am very pleased and happy with how my carpet looks. We had to make a last minute time adjustment and the office staff was very accommodating.
Our tech Noir Haji was on time and very friendly and a pleasure to work with. We did a walk through to make sure I was happy. He answered any questions we had. He did a great job!! I will definitely recommend Zerorez.
Thanks
The technician was nice and professional. Made an effort to please.
I chose your company because I heard the commercial on 1280theZone Radio station.
Eric is awesome. He thourghly cleaned my carpet and they look great!
They were very courteous and willing to go over some tricky spots for us.
Got charged $130 for 20 minuets worth of work. 60.00 to clean 10 stairs, just cleaned top serface of stairs and not carpet between each individual stair. Oh and damaged the paint on my wall, still waiting to hear back repair of wall. Called and expressed my concerns and got treated like a freeloadier who just wanted something for free, which I assure you is not the case, I just want to get what I pay for
your guarantee
Angelo was fantastic! He listened carefully to all of my concerns as we walked around our house. He was very careful to avoid scuffing the walls or furniture with his hoses, and he paid extra attention to getting old spots out from our previous owners. Thanks to him and Zerorez our carpets are in great shape again.
The two young men who cleaned my carpets were very polite and friendly and eager to explain the process. They were thorough and efficient. The carpets look and smell much better now!
Thank you!
The guy didn't put the furnace cover back on after he cleaned the vents. The air conditioner wouldn't work and it took me awhile to figure out what was wrong. It just makes me wonder if he forgot that how god of a job he really did.
Promo service and my carpets look great!
Your tech was very friendly and did a great job.
Eric did a great job! My carpets look and smell like new. Everything was done quick, efficient, and courteous! Thanks for bringing life back to my carpets
Very easy to arrange the appointment. Very easy to communicate with the technician.
The product is a great “green” product. The employees are very helpful, willing to answer any questions, and very friendly.
Everything
My technician was extremely polite and helpful. He helped me move a big couch that i couldn't move on my own. the results are great! I'm excited to let my baby crawl around on my beautiful clean carpets now.
You have the wrong email address I am in San Diego please remove this from your database
We had a great experience with the quality and time spent on our wool carpet. Looked fantastic when it was done.
He did a very good job!!!
Friendly, informative, professional help! Very pleased!
The boy missed some spots in the dining and family room that I had told him about when he started the job. He seemed like he was very anxious to finish and get on his way. I have used your company for many years and this was the worst job that I have received. I would like him to come back and spot clean those missed areas!
My address was wrong when I was called back. I returned a call with correct address. Each time I spoke with someone I told them my address. Person cleaning my carpets still went to the wrong city. They did make it quite a bit late. I wanted my sofa and loveseat cleaned. When I spoke to the someone on the phone, they said they could clean micofiber fabric, but when the cleaner got to my home. He said it would ruin the fabric. I was glad he told me, before cleaning it. Just a little disappointed. Carpets were cleaned.
Very friendly considerate and professional. Did a great job!
The technician was very thorough and professional and trustworthy. He really went the extra mile to do a great job. My carpets, tile and upholstery that were cleaned looked and smelled so clean! There was a very big difference of how much better and more clean they looked after the technician cleaned them. My whole house looked and smelled so clean and not only looked clean but, was clean in the literal sense also as the technician used a black light in every room to spot urine stains from my animals and grandchildren. He then used an antibacterial formula to treat those areas and rooms to kill the germs. On top of that, he treated each room and staircase with a stain resistant formula that will act as a barrier in the hightrafffic areas and in case of spills will prevent stains. The woman who scheduled my appointment was so nice and accommodating. I called in on a Wednesday and she got me in a few days later for my appointment on that Saturday. Thank you Zero Rez for takimg care of me! My house looks and smells so clean!!
Move techs. Good work