What our clients think of us!

Polite, clean, friendly, neatly dressed technician. Answered all questions.

The technicians were very professional and friendly. They treated my house like it was theirs. They were willing to come back four hours later and treat three large spots that returned after the first treatment. I would recommend Zerorez to anyone.

I cleaned carpets for two years over 25 years ago. I know a tiny bit about cleaning carpets. So as your techs were leaving, I turned on my four ceiling fans and opened seven windows for ventilation.

But here is my complaint. The techs told me the carpet would be dry in about 4 hours. After they left ( at about 1:30 p.m.), I placed two 20" box fans in a large bedroom rotating them every hour in a different direction. That bedroom took eight hours to dry. In an 18' x 18' basement family room, I had two ceiling fans running on top speed. I also rented a carpet fan from Home Depot (even though your techs said I wouldn't need it). That room also took eight hours to dry. The main level family room and master bedroom, with a ceiling fan running in each room on top speed, took 10 hours to dry. When I went to bed at 11:30 p.m., the hall and stairs were still wet. They were dry when I got up this morning.

I will still recommend Zerorez. I just don't like the sales pitch of carpets drying in about 4 or 5 hours when they didn't.

Really cleans the carpet - gets the smell out & makes carpet look almost like new (it’s old carpet. )

Technicians are always helpful- very nice & professional. Thank you!

Cleans great
Dries quickly
Always professional

I didn't get a thorough job. I asked Cody if I needed to move a couple of chairs. He said he would work around them. He didn't. He cleaned up to the chairs and not behind them. We would have moved the chairs. I asked Cody to see if I had pet residue. He found it in one place. He did not clean that place. Rather than move a small trash can, a picture frame and a bag, he cleaned up to them. A more mature cleaner would have moved it for me or asked me to move it. It should be a thorough cleaning. I have used a lot of carpet cleaners over the years. They generally go "beyond" rather than under serve. I found a small (1 inch) black stain on my white couch. No one has been using that room for more than a week. I can only surmise that the stain came from his equipment. His GPS did not work to get to my home. I spent 10 minutes on the phone with him prior to his visit guiding him to my home. He said he would e-mail a receipt. I did not get a receipt e-mailed to me.

Quality products, excellent service from the technician.

Does a good job at cleaning the carpets without harsh chemicals. I have used zerorez twice and both times the person who came to do the work was friendly, professional and efficient.

Thanks again.

Results.

We love your product and the professionalism of your technicians. Thank you.

The technician arrived at the time he said he would. We walked through the house and addressed any trouble spots all though there weren't any to speak of. He was quick and thorough and after showed me spots that had heavy traffic damage and put down a special protectant to help keep it form sustaining any more staining. Fast, prompt, efficient and thorough! I've used them before and definitely will use the again!

Riley did a great job. Love not having my carpets full of soap! My carpets look beautiful!

The guy who came to our house was very nice and did a great job explaining things.

Thanks for addressing that difficult area!

They did a great job! Thank you!

Friendly and convenient. Quickly it was done and dryer.

Your process

Great customer service.

I have been a repeat Zerorez customer for many years. I'm not sure what more to say. I want clean carpets; Zerorez gives clean carpets. We're all happy!

My carpets feel clean after. My technician was great, he was efficient , and courteous.

Fast, clean, amazing, honest, personable... See ya next year

great customer service and communication
easy and quick scheduling
competitive pricing
great product

I love the way my carpets look and feel after you clean them. Your staff is amazing! When I need my carpets cleaned, I only call Zerorez!

The clean feel of the carpet

No chemicals, Technician was very knowledgable

Amazing job, great staff, great prices, everything explained and couldn’t be happier.

Services are great.

Quick, thorough, quality.

In our building they clean the hallway carpet. The guys doing the work were nice the only complaint we have is that the tile in front of the elevator lobbies on each floor was messy. We did not pay them clean the tile and it was left a mess from all the work.

The service was very good and he was very kind. The rugs have turned out good other than the area rug still seems to have some dirty spots, but it was pretty dirty. Overall we were very pleased and would recommend you and use you again.

Always on time or early. Carpets look clean and feel wonderful. No messes are left. Just a great way to keep the floors looking and feeling great.