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based on 33710 ratings.
What our clients think of us!
The following comments were submitted by our customers when asked to provide feedback on our service. In the interest of transparency, we present these comments as provided except that personally identifiable information has been hidden unless the reviewer has requested their full name be included with the review. No unfavorable comments have been removed.
I can get an appointment quickly and easily online. Fast, quality service
The carpet guy said carpet would dry in 6-8 hours but now it is more than 24 hours and still damp. The truck mounts should have better suction than that. I was a custodial supervisor at BYU for 40 years so I know how truck mounts should dry
Great service! Very professional. I loved how quick the drying time was!
The technician was awesome! He was so friendly, professional and efficient. He made sure he cleaned the spots that were in my carpet. My rooms and stairs look and feel so clean. I will definitely use Zerorez in the future and would highly recommend using their services to anyone.
Fast, good cleaners, experienced, try to protect the rest of the house
Zerorez was a great company, they did a great job, carpets look great. Our sales guy John Brambila was very professional.
John did a great job for me and even got out a touch spot on the carpet.
The only problem I have is that I cannot get a copy of my receipt. The link
does not work!
Thanks
Our technician arrived on time and went the extra mile in completing the job quickly and beyond our expectations. When he left our carpets were sparkling clean!
How helpful the service was and how friendly they are.
Like that carpets stay clean longer. Easy to schedule.
The first treatment left streaks on my carpet and stairs. I think it was the stain guard. There was a pool of dirtybwater left under a door jam in the corner. I thought the streaks would go away after vacuuming and they didn’t. I then went away for the summer and when I returned I called and they wouldn’t honor the guarantee since it had been over 30 days. I had to pay over $100 to have Taylar come and fix it. She did a good job and thought the streaking might be from the stain guard.
Great service
So professional and such a great guy! Very friendly and efficient!
Everything!
I just wish I knew how long it would take to dry...but it looks great!
Some stains did not clean up. Not your fault
You staff made every effort to make things right. That said your prices exceed your competitors with inferior results.
Came on time, performed the service quickly and efficiently. Carpets look great. The carpet did take quite a while to dry, but it was worth it.
I love the service and results I and my family members have gotten each time we've used Zerorez! They even got a paint stain out that I'd tried to get out for a week. And all the pet stains!
They were fast and thorough. Very kind, explained things well, and got the job done. It was VERY much needed, and appreciated!
James was great and he did a nice job.
No Soap Residue and very clean carpets
My carpets look and feel great!
Tyler was on time. She went over pricing and options. Did a great job. Very friendly and efficient. Thank you
They worked hard to get me stains and smells out of the carpet. They did not rush the job and were very polite .
The process is clean and fast. The workers are friendly and take care to wear foot protection and to also protect the corners in the house from the hoses.
Cleaned more thoroughly.
Everything!!!!!
I like how the carpet stays clean and how softer nice it is after it dries
best carpet cleaning business period