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based on 31776 ratings.
What our clients think of us!
The following comments were submitted by our customers when asked to provide feedback on our service. In the interest of transparency, we present these comments as provided except that personally identifiable information has been hidden unless the reviewer has requested their full name be included with the review. No unfavorable comments have been removed.
The technician, Riley, did a great job, the carpet looks new again.
Spencer did a great job on our carpets. He was able to remove so many stains that I thought would not come out. He was fast and efficient and made it work around my carpool schedule. The only think I wasn't completely satisfied with was our rug. It is probably cleaner than it was, but there was not much noticeable difference. The rest of the carpets it was completely noticeable. Thanks Spencer for doing such a great job!
Our guy was thorough and did a great job on our old carpets.
Quick, convenient service with no soap residue & good results, as advertised.
Very clean carpet and tile, very impressed! Thank you
This Tech seemed to be in a hurry..not as good as my last one..needs to use the pre soak better..especially on heavy traffic area..give it time to work better..
Your serviceman was great. Very courteous and did a great job.
He would be welcome again. The chair and loveseat look great.
Reduce your prices.
Always a superior job. Love the guarantee that you'll return to treat any spots that resurface after the carpet dries.
I paid them $221 to clean my carpets and after they dried I vacuumed and filled the canister with dirt and cat hair. Not impressed.
Prices. My original quote was $120 something and I ended up paying $350 something.
Very efficient and excellent
I've used Zerorez for the last 3 cleanings and have been very happy with their service.
Great service, technician was very courteous, did not try to push any additional services on me. He was respectful of the carpets and wore shoe protectors the whole time.
Fast clean no residue professional staff
Service was good and took care everything talk on the phone. I recommend this service to any one
The company has excellent follow-up to assure satisfaction.
I chose you mainly because of the ecological friendly aspect.
Tile machine doesn’t get the edges in the bathrooms - so edges were left dirty.
Several spots on carpets didn’t come out - might be stains?
I want to thank you for having such amazing employees. Brandon came to my home and was excellent, he went way above and beyond on my behalf. He did such an amazing and incredible job, I have told all of my neighbors and friends at work about your wonderful company and especially about his amazing work ethic.
I was not going to have my tile cleaned but after he explained everything to me I had him take care of my tile as well as my carpet. Your product is great and I appreciate the kindness of everyone when I call to set up my appointments.
I hope that you will recognize Brandon for the great job that he did. I will always recommend your company and suggest that they have Brandon or Dan come to their home to take care of their carpets, tile and furniture.
Most Sincerely,
Name removed
I had a very dirty rug - a hall way that showed 30 years of dirty shoes. It is not bran new looking, but is very clean and makes the home look so much better.
The other rug they did was only 10 years old - It does look bran new. The spots and trails of footprints are gone. Thank you so much.
Fast, efficient, and thorough service on the carpet and upholstery cleaning throughout my entire home! I will definitely be calling Zerorez again!
Technician was professional and awesome to work with.
We are very happy with our technician and the work he performed for us. Thank you Zerotez.
Everything looks great except the stairs which almost look worse than before! I feel like a different sized cleaning tool needed to be used on the stairs.
My drapery rod was bent in the cleaning process...I’m not sure what happened, but I was never notified and had to come across it on my own. I had dirty foot tracks throughout my house that I had to clean up after the carpets cleaners left. They didn’t even offer to take off their shoes. My experience with Zerorez has been very positive in the past, I hope this is a one time deal🤔
The boys seemed in a hurry to get the job done, were in and out in 40 min.
Great service and fantastic results!!
Seems to be a good clean......no stiffness in carpet. No soapy smell. pleasant technician.
Carpet dried fast and was soft not stiff.. Technician was thorough and knowledgeable. The carpets looked great. She was even able to remove rust stains.