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based on 31775 ratings.
What our clients think of us!
The following comments were submitted by our customers when asked to provide feedback on our service. In the interest of transparency, we present these comments as provided except that personally identifiable information has been hidden unless the reviewer has requested their full name be included with the review. No unfavorable comments have been removed.
Very friendly, knowledgeable, fast and even removed some paint that accidentally got sprayed from the painting the week before! Would recommend this company to anyone. No chemical smell and not too much water. Was dry in a few hours. Thank you!
The technician was knowledgeable and friendly- the service is exceptional and the product is better than any product out there! We have two dogs and a person would never ever know it because we have zerorez clean and service our carpets!
The tech was on time and very clean. He did the job quickly.
Good communication, arrived on time and carpets look great
Your service tech's are very kind and helpful, explaining everything in detail. They are quick and efficient/ I appreciate them very much.
I loved the ease of the cleaning process. I loved the products used, and the process of the clean. I loved the friendliness of the technician and the professionalism.
It works! But the communication between your technicians and those who book the service could improve.
Worse cleaning ever. None of my spots came out. I’m talking about soda spills such as Mountain Dew clear color drinks that I had pointed out to the cleaner. I requested pet cleaning on the reservation. The guy said it wasn’t listed and didn’t think I needed it. I had a couple of small dogs at my home for 11 months. I made it clear that the bottom of the stairs to the basement was an area of concern. I think you’re cleaning solution doesn’t work. I will have to have someone come out to clean again.
The technician was very friendly and arrived on time. I had to go back through afterwards and spot clean the carpet myself, which came right up with a damp towel and an iron. I’m a bit confused why when I paid to have them “professionally” cleaned, I still had to go back through myself.
Technicians were nice and speedy, but I could still see a light outline of where our rugs were after the carpet was cleaned.
No soaps. Clean process. No chemicals. You also did a great job on my travertine tile.
Jacob was the best carpet cleaner I have had!!!
Charge less :)
Products and the care taken by the cleaning representative to treat my carpet carefully and correctly.
Your technician was professional and caring about my home and furniture. He worked hard and efficiently so that the cleaning was completed in as short a time as possible.
Hunter was great to work with and did a great job. I would personally recommend him and your services to my family and friends. The carpets look and feel great.
The carpet looks and feels great, and the technician, Braden, did a great job. He was very knowledgeable and explained the carpet cleaning process thoroughly.
He was very informative and explained the process. He was willing to work with us to allow us to move furniture around to get rooms cleaned. The process was quick and carpet looked and felt clean.
Great service and service technician was very informative!
Great service. Tech was very helpful. Asked if I was happy with the work he had done and let him know before he packed up and if I found something I wasn’t satisfied with, he would take care of it so I would be happy with the service.
Services and mostly your Service Man was superb. The work was excellent and the price was very reasonable. Thomas C. Davis, Owner
Hunter was on time and so efficient, the time and variety look new!
Carpet now looks clean & stains gone & stains gone- technician was professional & explained procedure & results,
the guys were very thorough with the cleaning. They sucked up the residual water left on first pass with a second run. Our carpet is very thick and only way to get clean was to apply water. Customer for future needs....
Excellent cleaning service....
appt. time a bit shaky but the technician excellent
The cleaning is great, with no odd smells remaining on the carpet and furniture. I have microfiber furniture, that gets a shiny oily look when dirty. Zerorez really works to take the dirt and body oils off!
Very pleased!!
Deanna
Great service. Explained what they would do and did it. Very satisfied with overall experience
Quick and easy. The guys that came was super nice and friendly.
Kind and friendly technician. Good product. On time. Technician worked quickly and efficiently.
No one cleans my carpets better than zerorez and I have tried 3 other companies over the years. I will never use anyone else again!