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31775 ratings.
based onWhat our clients think of us!
The following comments were submitted by our customers when asked to provide feedback on our service. In the interest of transparency, we present these comments as provided except that personally identifiable information has been hidden unless the reviewer has requested their full name be included with the review. No unfavorable comments have been removed.
They were very easy to work with. Quick and efficient.
Zerorez carpet cleaning was easy to schedule. Riley, the technician, arrived on time and did an excellent job. He was very courteous, efficient, and thorough in his work habits.
The carpet looks very clean and I'm very happy that I had Zerorez do the job. I will definitely have them back in the future!
Fast dry time and no soap residue.
Your crew was friendly and did a great job. They represent Zerorez well.
Best ever very kind respectful service
Nice clean service man
My bathroom tiles were sparkling clean after service.
Carpets always look good and they dry quickly.
Great carpet cleaning, excellent technician with service above and beyond!
Dries quickly and gets spots out.
you do not use chemicals.
I was disappointed with my most recent cleaning. I have used Zerorez before and had no issues previously until now. I scheduled just a routine cleaning and didn't really have a "problem area," but was most interested in the stairs being cleaned since they are such a high traffic area. My carpet was cleaned and then the man who cleaned them asked me to do a final walkthrough to make sure I was satisfied. So I went upstairs to take a look...and he came behind me, walking on my newly cleaned, wet carpet with his dirty shoes on. I would have really appreciated if he could have put on booties, taken off his shoes, or just waited at the bottom of the stairs for me. I don't even walk on my own carpet with my shoes on, and especially wouldn't do that if the carpet was wet for whatever reason. It was just really disappointing to pay all of that money just to have dirt tracked onto my carpet immediately after.
I was impressed the service I received for the last job that you did on 631 West Creek Bluff Cove. This time the young man spent the time to work to get up the dirt. The carpet is about 10 years old and there are still marks in the carpet, but i know the effort was put in to clean it.
Thanks,
RKS
we love the way our rugs feel and look after being cleaned
Great, friendly service. Quick and great job. There are just a couple of spots left over that I would like redone though. Thank you.
Fast and on time
Fast efficient service worked really hard to get my carpets clean.
Very warm and a hard worker! Excellent personal skills!!
Rushed job not thorough
Decent prices, good service. They were fast and the carpet looked a lot better.
Your technicians are always so courteous. The carpets look great after being steam cleaned. With the steam, I am assured that the carpets are truly sanitized, and have no residue to attract dirt later because soaps are not used for cleaning.
The carpets and tile look and feel cleaner. The technician was very kind and informative.
Angelo is friendly, polite and professional. He did a thorough job.
My wool rug looks new!
My carpets and stairs look wonderful and were dry very soon.
Hunter and Stockton were very nice and professional.
They were here when they said they would be. They were polite and competent.
I’m very happy with them and the carpet cleaning.
My carpets look great. They smell and feel clean and I love that it was done with natural projects and not soap that may just attract more dirt.
Your crew notified me when they were leaving their job prior to mine and gave me an accurate arrival time.
Your crew was polite and professional and did a great job.
I already referred you to 2 more neighbors.
Wonderful job on my carpets. Technician was terrific. My house is clean and fresh!
Donte was awesome!!!!
Great customer service, excellent employees in the field. I recommend Zerorez to all of my customers and family members. Thanks for everything!!
Great service people nice job