What our clients think of us!

Going to submit a case to customer care but the technicians did not protect my wall corners and tore up all the paint on my walls with their hoses.

The technicians kept explaining why my carpet wasn’t going to look as good as I might expect it to look, before they began and throughout the process. Then they told me the only way to make it look better was to pay extra for some scotchguard type product. They repeated both statements several times. The carpets looked the same (the next day when they were dry) as they did before they came.

Also. I had them clean 3 large rooms and stairs. It took them just a little over an hour. I spend that long just to vacuum. I spent a lot of time moving furniture out of those rooms to get the maximum benefit. I’m just a little disappointed. They get so much hype in their ads that I was expecting to be happy with what I paid for.

Everything looks great

Great service. Great results.

The technician did a very good job. He was friendly and knew what he was doing. The job looks great.

The service was very well done. The young man who clean the sofa was very professional and knew what he was doing. He explain to me about the special water the company used and why is so effective. My sofa has 18 years old and looks like new again. I’m very satisfied with the service and the young man who performed the cleaning!!!

Ben did a great job explaining the products used, almost all the spots came out. Ben is a real assets to your company

I loike the cleanliness of their service and the knowlege their techs have about this work.

How professional it was

I was happy with the service and the guy who did it was very professional and nice. The only thing I would have liked was for him to leave an invoice with me. It was probably just an oversight and I should have asked for one. I would have liked to have had a copy of a paid invoice.

The man that came was very professional and personal. He also was very fast and efficient. He was wonderful to work with

We have used you guys three times now, and we just didn't feel like it was as good of a job this time. Our house smelled like cleaners after, which it usually doesn't, and even though the closet floors were cleared and accessible, they didn't all get cleaned.

ZEROREZ really cleans carpets! My butter yellow carpet always cleans up nicely.
The technicians are polite and professional. They are always careful with my other furniture they have to work around.

Loved the service. They were very efficient and quickly did the job very well.

Great service

If things don’t turn out as expected they returned and fixed the problem

The carpet cleaning didn't get out the spots and traffic area as I would have liked.

The Zerorez technicians are ALWAYS very friendly and respectful. They work hard and fast and I am ALWAYS happy with the results!

The carpets look clean. Our technician worked quickly and efficiently.

Great service, came on time and was quick. Very friendly technician.

Our carpet looked so great and we loved Hunter he was so great!

First of all, the tile was covered In water. We were afraid that it would warp the wood cabinets and wood floor, which had water splashed around on it. So when the guy left, we hand toweled it dry. It was after that that we noticed that the tile machine left swirly designs on some of our tiles. I requested someone to just come look at it and tell us how to get it off. But they wouldn't. We didn't need it recleaned, as the grout looked good. We spent 2 days and bought 4 different cleaners before we could scrub the shapes out of the tile. It was a huge job on our part!

Thank you for the excellent job on my carpets. Camille was wonderful and I hope she comes next time.

Zerorez cleaned our condo's carpets very satisfactory and quickly. I love the idea that harsh chemicals aren't used. They showed up when they said they would and that means a lot to me. I will definitely use them again.

Everything

The process does a great cleaning job

Just have your person let us know that we are not first person on the list would have been nice. We were told we might be first for the morning but it turned out your person shows up at noon so we were last for the day. Wasted a whole morning waiting around.

Appreciated the technician attempting to get most of the water out so it would dry faster.

You were great. My carpets just didn’t come as clean as I hoped they would, so in the end I should have just spent the money on new carpet. My carpet is only 4 years old and it was an expensive carpet so I thought cleaning it would do the trick.

I like that there are no harsh chemicals or soaps used. The carpet looks refreshed and feels softer
Also appreciated the professionalism of the technician Sawyer