- Phone: 801-288-9376
- Visit Website
based on 31776 ratings.
What our clients think of us!
The following comments were submitted by our customers when asked to provide feedback on our service. In the interest of transparency, we present these comments as provided except that personally identifiable information has been hidden unless the reviewer has requested their full name be included with the review. No unfavorable comments have been removed.
Everything!
I was very happy with my cleaning and the person that did the cleaning. Very professional and fair.
Amazing service, quality and price!
We like the Zerorez method of cleaning. Our technician did a great job!!
My carpets look like new! Really enjoyed my tech. She did a great job and was very personable and efficient.
I always know if i call Zerorez I’ll get a great cleaning job.
So easy to wok with and quick service was great
The young men were very nice and very professional and dressed in the Zerorez uniform. They looked at my tile gout problem areas and told me what they could do for them. They wore booties which was great. I am a widow of 2 years and felt very comfortable with them being in my home. I kept my little dog out of their way.
They worked very hard and did an absolutely amazing job on all of my tile and grout. I was so happy when they finished. Everything looked beautiful.
They also cleaned my sofa and love seat in my great room, plus the throw pillows. They look brand new again. Especially the throw pillows..... the floral print looks gorgeous.
I couldn't be happier with Chad and Stockton's work. They are true professionals.
Thank you again, Name removed
The carpets are clean when you leave.
I hesitated to give my feedback because I don't want to sound negative. The tech who came was wonderful. He was professional and communicated well and worked hard. Our area rugs look AMAZING! The stains came out of one rug and I'm very happy about that!
However, we both agree that our other carpet (the stairs, room and hallways) don't look any different than before they were cleaned. They look exactly the same to us after the service than before. I also feel like the price was very high for one hour (which is what it took start to finish). That's my honest feedback. I think I would recommend you for cleaning area rugs, but not full rooms of carpet.
No after smell, dries fast!!!
Great service, great prices and the best cleaning of carpets and furniture I've ever experienced.
1. We were told that we will receive a phone call 45 min prior to the arrival but we didn't.
2. Even after the cleaning, there were some carpet fabrics especially at the edges of the rooms.
3. I thought I heard the advertisement on KSL that a 4th room is free. Maybe when we scheduled it, the deal wasn't available?
Our $30 off coupon wasn’t applied like it should have been. our cleaner said he’d be an hour and a half to clean three rooms, a hallway, and a staircase. He only took a half hour. It’s good to be fast but I wondered if he did a thorough job. Some spots on our carpet still have the crusty/dirty look. Our carpet is only two years old.
Everything!
I has happy with everything except the stain left in my kitchen. They came back once to try and clean it it is still there.
The people doing the service were nice and went the extra mile to make sure i was happy with the outcome of the job.
Our service technician, Camille, was excellent! She explained each step of the process and did a wonderful job! Thank you.
Turned out better than expected! Technician was informative, professional and respectful. I truly appreciated the communication of when they would be arriving. I will using this company again!
No residue. Makes carpet soft
We just moved into our house 3 months ago, and we hired Zerorez to both clean our carpets and remove a large unknown stain. One small section where they used specific chemicals to remove said stain dried crunchy, and Zerorez came right back out and recleaned that area, free of charge, also providing a carpet protectant. It dried beautifully. When they came back, they also cleaned up an additional stain that happened in the interim from my child’s play puddy, and removed it very well. I appreciate the quality work Zerorez demonstrates, as well as their determination to ensure I am pleased, as their customer. They have earned and will keep a loyal customer in me.
They come on time for the appointment. They wear booties to protect the carpets. They are professional. And Eric is great. We would have him come to our home again.
See our text from yesterday
We think Riley did a great job with the carpet cleaning. We expected and needed to have a professional service and outcome to the work needed with the carpet - and it was performed above and beyond - and the price was very reasonable given the square footage - and rooms.
The person who did my carpets was fantastic. he was able to get my carpets clean. He even got ink out of the carpet.
Very good!!!
I plan to use you all again.
I would like to know up front that cleaning removes any scotchguard treatment on the carpet. It probably would not make a difference, however, telling me after it was done feels like you were hiding something from me. Not a good feeling.
Capers feel amazing
They actually cleaned!!!
Fast service, happy with results!
Great service, knowledgeable and friendly technician.