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based on 31776 ratings.
What our clients think of us!
The following comments were submitted by our customers when asked to provide feedback on our service. In the interest of transparency, we present these comments as provided except that personally identifiable information has been hidden unless the reviewer has requested their full name be included with the review. No unfavorable comments have been removed.
Your technicians are always very thorough and professional
You always do a great job on my carpets
great
Service was great, he was on time and very friendly and professional.
We are pleased with the quality of work, the professionalism and courtesy of the technician, and with the technician arriving when scheduled. Our three rooms were finished within about 90 minutes.
Make sure to disclose that if someone has a pet, the service will cost more.
Great experience! My tile looks new and fresh!
Awesome service in the phone and in person. Our service was exceptional at our home. He was respectful, kind and professional. He did a great job, it all looks great. Thank you!
Our tech Matheus was great, really liked that only water was used to clean it - no gross smells! We opted for the premium scotch guard option and we’re hoping that’ll help a lot with our pet (puking) stains!
Extractor was very knowledgeable and explained what he was doing. Wore shoe covers to keep clean carpet clean
There was a wet carpet smell after.
Our technician was really sweet. He was so nice about me having to leave and so helpful to try to give our carpets some longevity. We really appreciated his good work.
no soap involved
Thanks. The front desk let me know when they get through with the current job. When they will show up. They were professional and wanted to let me know how long it will be before they are able to get this taken care of. Very pleased with the service. Thanks again
Online scheduling
My carpet always looks so nice after you clean it.
Carpets look great!
When Zerorez cleans a room it stays clean for a long time.
We have been using a carpet cleaning company for several year who have always done a great job. My husband has been wanting to try Zerorez for a while now because he liked the idea of zero residue. After we had you clean our carpet, the traffic area still looked horrible. We decided to call our regular company to see if they could do any better. We never told them that we had just got it cleaned. When they left, the carpet looked 100% better. There is still a slight shadow where the traffic area is, (our carpet is old) but it looks fantastic. It was worth paying to have it done all over again. I will stick to my favorit carpet cleaning company.
The young man who did the cleaning this time, Sawyer, did a much better job than our last cleaner from Zeroez. The carpet is even a brighter color! Love it!
We enjoyed how friendly the technician was and were grateful they offered to come back out if we weren't completely satisfied. We will recommend them to our friends and family.
ALL LWAS VERY GOOD
My carpet still looks the same. I feel like I have wasted my $155 for your service. I will never recommend you to anyone and in fact I will let them know about my service. I am bet disappointed with your company. I wish u could get that $$ back.
The Brush roller makes a huge difference! My tech was very very considerate.. most of my previous techs from other companies never honor my home by tl covering their shoes! Thanks for being pros... it looks easy clean!
Promotion with my.name requires further consideration however...
The technician was very competent and friendly!
looks much better. feels so clean
Fast friendly service. Willing to call, and text when the technician was in route. Carpets look great!
Carpets look great! No harsh chemicals or smell. Technicians friendly and efficient.
Carpet looks and feels great
On time and very courteous
Perfect job every time, even on old carpeting and furniture. Longer time between cleanings due to "soapless" technology. Wouldn't use anybody else!😍