Zerorez Salt Lake City
12577 South 265 West #3A
Draper
UT 84020
United States

Average rating: 9.1 out of 10 based on 31774 ratings.

What our clients think of us!

The following comments were submitted by our customers when asked to provide feedback on our service. In the interest of transparency, we present these comments as provided except that personally identifiable information has been hidden unless the reviewer has requested their full name be included with the review. No unfavorable comments have been removed.

Report a concern   April 15, 2019 — Rated 10 out of 10 by N.R.J. Zerorez Salt Lake City
What do you like about our products and services?

Quick drying of carpets. Helpful employees.

Report a concern   April 15, 2019 — Rated 10 out of 10 by S.J. Zerorez Salt Lake City
What do you like about our products and services?

The person that Cleaner, Camille was great, very friendly in informative.

Report a concern   April 14, 2019 — Rated 10 out of 10 by P.S. Zerorez Salt Lake City
What do you like about our products and services?

Hunter was very kind and went out of his way to do an excellent job. You have a great team member!

Report a concern   April 14, 2019 — Rated 10 out of 10 by D.H. Zerorez Salt Lake City
What do you like about our products and services?

Kind friendly service. Carpets look wonderful

Report a concern   April 14, 2019 — Rated 10 out of 10 by Alexandra Figueroa Zerorez Salt Lake City
What do you like about our products and services?

The technician was so polite and knowledgeable! He got the work done very quickly and made sure that I didn’t have any questions or needs before he started and before he left. Not to mention that our 10-year old carpets look much better.

Report a concern   April 14, 2019 — Rated 8 out of 10 by L.H. Zerorez Salt Lake City
What could we do to improve?

I have a couple places I probably really needed spot treated (cuz they still smell) but the tech tried to make it more cost effective (which I appreciate) but this time might have been better to spend the extra money

Report a concern   April 14, 2019 — Rated 1 out of 10 by J.N. Zerorez Salt Lake City
How did we disappoint you and what can we do to make things right?

He didn’t get the spots out of the carpet and he did four rooms in less then a half hour after he said it would take an hour. I feel like he rushed and didn’t try very hard.

Report a concern   April 14, 2019 — Rated 10 out of 10 by Jennifer Stotts Zerorez Salt Lake City
What do you like about our products and services?

Always friendly and does a great job. I’ve had them out twice for separate jobs and I’m always happy with the results. No longer have dog pee smell in my basement.

Report a concern   April 14, 2019 — Rated 10 out of 10 by Y.K. Zerorez Salt Lake City
What do you like about our products and services?

The service technician was informative and thorough with her work. She was professional and helped us make smart choices with the services we ordered. The results were great!

Report a concern   April 14, 2019 — Rated 0 out of 10 by K.M. Zerorez Salt Lake City
How did we disappoint you and what can we do to make things right?

Within 3 days the stains returned

Report a concern   April 14, 2019 — Rated 10 out of 10 by Erin Smith Zerorez Salt Lake City
What do you like about our products and services?

Loved how my tech explained the process, that he has suggestions for me as far as what treatment he suggested for particular areas, and the timely manner that they got the job done in.

Report a concern   April 13, 2019 — Rated 10 out of 10 by Sherrol Danielson Zerorez Salt Lake City
What do you like about our products and services?

Eric Johnson was excellent. He was fast, thorough, and so informative! And the carpets turn out as good as new!

Report a concern   April 13, 2019 — Rated 10 out of 10 by D.N. Zerorez Salt Lake City
What do you like about our products and services?

Removes the water and dirt and leaves the area quite dry quickly.

Report a concern   April 13, 2019 — Rated 10 out of 10 by J.B. Zerorez Salt Lake City
What do you like about our products and services?

Angelo has cleaned my carpets several times and always does a good job.

Report a concern   April 12, 2019 — Rated 10 out of 10 by B.H. Zerorez Salt Lake City
What do you like about our products and services?

I love clean carpet without all the chemicals

Report a concern   April 12, 2019 — Rated 10 out of 10 by Carol Swenson Zerorez Salt Lake City
What do you like about our products and services?

You are on time and my floors are clean,

Report a concern   April 12, 2019 — Rated 10 out of 10 by M.L. Zerorez Salt Lake City
What do you like about our products and services?

Excellent job on a very very dirty carpet

Report a concern   April 12, 2019 — Rated 4 out of 10 by J.O. Zerorez Salt Lake City
How did we disappoint you and what can we do to make things right?

Price excessive for the amount of area and type of cleaning.

Report a concern   April 12, 2019 — Rated 10 out of 10 by Heidi Jolley Zerorez Salt Lake City
What do you like about our products and services?

The techs were great. Explained what they were doing and got it done quickly

Report a concern   April 12, 2019 — Rated 10 out of 10 by D.L.S. Zerorez Salt Lake City
What do you like about our products and services?

The service I have come to expect from them.

Report a concern   April 12, 2019 — Rated 10 out of 10 by D.C. Zerorez Salt Lake City
What do you like about our products and services?

He was one time. Went right to work. Explained what he needed. set up and did the job.

Report a concern   April 12, 2019 — Rated 10 out of 10 by D.M. Zerorez Salt Lake City
What do you like about our products and services?

Cleans without leaving soap and chemicals.

Report a concern   April 11, 2019 — Rated 10 out of 10 by N.J. Zerorez Salt Lake City
What do you like about our products and services?

All the associates I worked with were really helpful, knowledgeable and happy. I had many questions and they answered all of them to my satisfaction. You could tell they genuinely wanted to help and offer the best customer service possible. They even went the extra mile and took time to find deals and packages that best suited my needs based on my concerns. This kind of cheerful attitude and willingness to help is hard to find now days. I really appreciated them sharing their knowledge of how to optimally maintain my carpet as well. They always kept me in the loop and were very transparent with their transactions. Thank you!

Report a concern   April 11, 2019 — Rated 10 out of 10 by N.C. Zerorez Salt Lake City
What do you like about our products and services?

Our carpets look great and they dried very quickly. Our technician was quick, efficient and friendly.

Report a concern   April 11, 2019 — Rated 10 out of 10 by S.P. Zerorez Salt Lake City
What do you like about our products and services?

Brayden N was our technician and he was very thorough and friendly. Did a fabulous job on the couches

Report a concern   April 11, 2019 — Rated 10 out of 10 by J.W. Zerorez Salt Lake City
What do you like about our products and services?

Your service was great and the carpet looks awesome.

Report a concern   April 11, 2019 — Rated 10 out of 10 by Morris Warren Zerorez Salt Lake City
What do you like about our products and services?

Your product cleaned my carpets. It removed the stains and left the carpets smelling clean and refreshed. Thank you.

Report a concern   April 11, 2019 — Rated 3 out of 10 by M.L. Zerorez Salt Lake City
How did we disappoint you and what can we do to make things right?

So do so expensive! It’s like a bait and switch. The guys come after I’d worked all morning getting the floors ready and assess the dog per stains and the price went from $350 to $1500. What?! So I just had them do the stairs and one rug and eve. That was double what anyone else would do. It was a frustrating and sad experience and wasted my whole day

Report a concern   April 10, 2019 — Rated 10 out of 10 by Jennifer Hornung Zerorez Salt Lake City
What do you like about our products and services?

Absolutely loved my experience with Zerorez. The technicians were on time, professional, friendly, efficient and answered all my questions and concerns. The technique they used to clean my very expensive wool rugs exceed my expectations and restored my 7 year old rug. It looks Brand New again! I love Zerorez and can’t wait to have them come back.

Report a concern   April 10, 2019 — Rated 10 out of 10 by L.R. Zerorez Salt Lake City
What do you like about our products and services?

My carpet always looks awesome after it's been cleaned and it stays looking amazing for several months after.


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