Zerorez Salt Lake City
12577 South 265 West #3A
Draper
UT 84020
United States

Average rating: 9.1 out of 10 based on 31772 ratings.

What our clients think of us!

The following comments were submitted by our customers when asked to provide feedback on our service. In the interest of transparency, we present these comments as provided except that personally identifiable information has been hidden unless the reviewer has requested their full name be included with the review. No unfavorable comments have been removed.

Report a concern   June 15, 2019 — Rated 10 out of 10 by E.L. Zerorez Salt Lake City
What do you like about our products and services?

prompt and efficient

Report a concern   June 15, 2019 — Rated 10 out of 10 by A.E. Zerorez Salt Lake City
What do you like about our products and services?

Excellent results. Knowledgeable technicians. Goof customer service.

Report a concern   June 15, 2019 — Rated 10 out of 10 by S.B. Zerorez Salt Lake City
What do you like about our products and services?

I was happy to get a next-day appointment to clean my carpets and James, the technician, did a great job. And it was cost efficient.

Report a concern   June 15, 2019 — Rated 10 out of 10 by Ashley Loftis Zerorez Salt Lake City
What do you like about our products and services?

I appreciated that there were same day openings, I didn’t have to wait a week to have my carpets cleaned.

Report a concern   June 14, 2019 — Rated 10 out of 10 by K.R. Zerorez Salt Lake City
What do you like about our products and services?

Technician does a GREAT job in a very reasonable amount of time! Carpets were cleaned beautifully!

Report a concern   June 14, 2019 — Rated 10 out of 10 by D.E. Zerorez Salt Lake City
What do you like about our products and services?

You came on time. Were very effecent. Did good work.

Report a concern   June 14, 2019 — Rated 10 out of 10 by Heather Vanvranken Zerorez Salt Lake City
What do you like about our products and services?

Did a great job!Everything was neat and tidy when they left. Took care of some troublesome pet stains!

Report a concern   June 14, 2019 — Rated 10 out of 10 by S.S. Zerorez Salt Lake City
What do you like about our products and services?

non chemical, doesn't leave residue,excellent on pet stains

Report a concern   June 14, 2019 — Rated 2 out of 10 by H.T. Zerorez Salt Lake City
How did we disappoint you and what can we do to make things right?

I had my carpets cleaned One 3 rooms and a hall for over $350. This was less than a month ago.
And I have shampooed my own carpets twice since then and the water was so black and muddy I couldn’t believe what I was seeing.
We don’t wear our shoes in the house and there is no way they cleaned my carpets good.
Completely disappointing! Not to mention it took them all of 15 minutes to do it all.
350 and I should have bought my own stuff to do it the right way.

Report a concern   June 13, 2019 — Rated 9 out of 10 by V.C. Zerorez Salt Lake City
What do you like about our products and services?

The technician is nice , the service was good, he really removed the toughest stains and and on time,

Will definitely use Zerorez again in the future

Report a concern   June 13, 2019 — Rated 10 out of 10 by S.T. Zerorez Salt Lake City
What do you like about our products and services?

workers arrived timely, worked efficiently, and appeared to complete a thorough job. All rooms except one were completely clear of furniture. One room had a sofa sleeper and treadmill. They cleaned around these two pieces without moving them leaving a couple of stained spots. Moving them would not have been that difficult...I would have done it for them.

Report a concern   June 13, 2019 — Rated 10 out of 10 by D.B. Zerorez Salt Lake City
What do you like about our products and services?

Greener than others. No pressure sales

Report a concern   June 13, 2019 — Rated 10 out of 10 by Chandra Wood Zerorez Salt Lake City
What do you like about our products and services?

We love the price and the quality. This time they were able to get us in the next day. We had sick kids and needed carpet cleaning to help get rid of all the gunk from our kids being sick and they came so fast! Thank you!

Report a concern   June 13, 2019 — Rated 10 out of 10 by Joycelyn Martinez Zerorez Salt Lake City
What do you like about our products and services?

We found the technician Jared to be very through and helpful. We would recommend your services to any of our friends.

Report a concern   June 12, 2019 — Rated 10 out of 10 by Linda Hincy Zerorez Salt Lake City
What do you like about our products and services?

Derek was very nice and professional, did a great job, my carpets look new and smell fresh!
I will always use zerorez

Report a concern   June 12, 2019 — Rated 10 out of 10 by B.K. Zerorez Salt Lake City
What do you like about our products and services?

Your level of service is predictable and dependable, and your technicians are safe to have in my home. Thanks!

Report a concern   June 12, 2019 — Rated 7 out of 10 by K.W. Zerorez Salt Lake City
What could we do to improve?

The tech was a great guy. After the return visit to re-clean the stairs, they looked great. It just goes to show that if the techs take their time and pride in their work, that you can have good results. I just wish it wasn't at my time expense: 2 visits, 2 days, 2 days of wet carpet,

Report a concern   June 12, 2019 — Rated 10 out of 10 by K.C. Zerorez Salt Lake City
What do you like about our products and services?

I was happy with the final results.

Report a concern   June 12, 2019 — Rated 10 out of 10 by P.H. Zerorez Salt Lake City
What do you like about our products and services?

The tech was on time and was very professional. He described exactly what to expect from the cleaning. The upholstery on the loveseat and sofa looks fabulous. Even the arms where preparation darkens the fabric came clean! I am very pleased with the results. I have always use the spray extraction method and found Zerorez to be superior.

Report a concern   June 12, 2019 — Rated 10 out of 10 by Katheryn Harmer Zerorez Salt Lake City
What do you like about our products and services?

Our house smells so fresh and the carpet (36 years old) looks like new. The technician, John, was most helpful and efficient.

Report a concern   June 11, 2019 — Rated 9 out of 10 by R.L. Zerorez Salt Lake City
What do you like about our products and services?

Good work, clean carpets.

Report a concern   June 11, 2019 — Rated 10 out of 10 by Dean Kundis Zerorez Salt Lake City
What do you like about our products and services?

Nour came over promptly and asked all the right questions to make sure that what he was going to do was exactly what we wanted. So courteous and professional, put me right at ease. I had picked the right company to work with. He carefully worked through our home, and made sure that before he left nothing had been left undone. He is a prize employee and an exceptional representative for your company!
Dean

Report a concern   June 11, 2019 — Rated 10 out of 10 by M.M. Zerorez Salt Lake City
What do you like about our products and services?

Promptness, professional, thorough! Thanks!

Report a concern   June 11, 2019 — Rated 10 out of 10 by K.D. Zerorez Salt Lake City
What do you like about our products and services?

I like that it didn’t completely soak my carpet.

Report a concern   June 11, 2019 — Rated 10 out of 10 by B.H. Zerorez Salt Lake City
What do you like about our products and services?

Great job

Report a concern   June 11, 2019 — Rated 10 out of 10 by Wendy Thompson Zerorez Salt Lake City
What do you like about our products and services?

I liked how they looked for different types of stains with a black light so they would know how to best treat the stain depending on what caused it. They were very punctual.

Report a concern   June 11, 2019 — Rated 10 out of 10 by Teresa Tanner Zerorez Salt Lake City
What do you like about our products and services?

Our carpet looks great! 2 year old and carpet do not mix well :)

Thanks to the technician that came to our house - we had a great experience with his friendly service and knowledge of what the carpet should look like.

Thanks again!

Report a concern   June 11, 2019 — Rated 10 out of 10 by K.C. Zerorez Salt Lake City
What do you like about our products and services?

Your customer service was excellent. The tech that came let me know he would be a little early, and what time he would be at our home. When he came he was very nice, and thorough.

Report a concern   June 11, 2019 — Rated 10 out of 10 by J.S. Zerorez Salt Lake City
What do you like about our products and services?

Carpets are very clean. They dried quickly. Technician was very professional and friendly.

Report a concern   June 11, 2019 — Rated 10 out of 10 by A.T. Zerorez Salt Lake City
What do you like about our products and services?

Always consistent - clean carpet, not a lot of fuss or pressure to up-sell. Great technicians.


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