Zerorez Salt Lake City
12577 South 265 West #3A
Draper
UT 84020
United States

Average rating: 9.1 out of 10 based on 31772 ratings.

What our clients think of us!

The following comments were submitted by our customers when asked to provide feedback on our service. In the interest of transparency, we present these comments as provided except that personally identifiable information has been hidden unless the reviewer has requested their full name be included with the review. No unfavorable comments have been removed.

Report a concern   June 30, 2019 — Rated 10 out of 10 by Randy Snow Zerorez Salt Lake City
What do you like about our products and services?

No stinky residue and dries faster

Report a concern   June 30, 2019 — Rated 10 out of 10 by A.R. Zerorez Salt Lake City
What do you like about our products and services?

No chemical residues, quick drying time, protecting in home baseboards, technician presentation and fast scheduling options.

Report a concern   June 30, 2019 — Rated 10 out of 10 by Kandice Hoen Zerorez Salt Lake City
What do you like about our products and services?

Quick and easy. Love that there are no shampoos etc.

Report a concern   June 30, 2019 — Rated 10 out of 10 by Verla Richardson Zerorez Salt Lake City
What do you like about our products and services?

The gentleman was very courteous and kind. He did all he could to make sure we were satisfied. He had a problem with his equipment but he kept his composure all through it and worked with it anyway.

Report a concern   June 30, 2019 — Rated 10 out of 10 by S.N. Zerorez Salt Lake City
What do you like about our products and services?

I love that they use no soaps or chemicals. My carpets and rugs always look great after being cleaned by zerorez.

Report a concern   June 29, 2019 — Rated 9 out of 10 by K.L. Zerorez Salt Lake City
What do you like about our products and services?

Services were performed efficiently and we like the results!

Report a concern   June 29, 2019 — Rated 9 out of 10 by C.H. Zerorez Salt Lake City
What do you like about our products and services?

I like not using all the chemicals in our home. Our tech was very knowledgeable and thorough.

Report a concern   June 29, 2019 — Rated 10 out of 10 by David Broadhead Zerorez Salt Lake City
What do you like about our products and services?

I stated them on your Facebook page. DKB

Report a concern   June 29, 2019 — Rated 10 out of 10 by S.M. Zerorez Salt Lake City
What do you like about our products and services?

I like that the carpets stay clean for a long time.

Report a concern   June 29, 2019 — Rated 10 out of 10 by L.J. Zerorez Salt Lake City
What do you like about our products and services?

They were in time and very professional

Report a concern   June 29, 2019 — Rated 10 out of 10 by R.L. Zerorez Salt Lake City
What do you like about our products and services?

The entire process - from booking the appointment to the actual cleaning - was very simple. And, most importantly, we are very happy with the results. Spencer, our technician, was very nice as well.

Thank you.

Report a concern   June 29, 2019 — Rated 10 out of 10 by Clinton Weaver Zerorez Salt Lake City
What do you like about our products and services?

Technician was fast and courteous. Clean carpet!

Report a concern   June 29, 2019 — Rated 10 out of 10 by B.C. Zerorez Salt Lake City
What do you like about our products and services?

I like that they are chemical and soap free. No residue to attract dirt.

Report a concern   June 28, 2019 — Rated 10 out of 10 by Garrett Urry Zerorez Salt Lake City
What do you like about our products and services?

You guys were able to book me quickly. Then when you called ahead of schedule, you worked with me to get a better time to come clean. Your technician was very knowledgeable, had working, friendly, and professional. He adjusted my quote honestly, and made sure I was only charged for the services rendered, then I also received a disk punt on top of that. Loved how the carpets turned out! With 4 daughters, they are extremely rough on the flooring, and you made it look like it did just after I had installed it! Well done!

Report a concern   June 28, 2019 — Rated 7 out of 10 by S.G. Zerorez Salt Lake City
What could we do to improve?

Be more careful with your hose and my flowers. Your technician killed four of my coleus’. He felt badly and told me he had trampled one but it was actually four. He offered a $20 discount which was nice but it cost $8 a plant to replace.

Report a concern   June 28, 2019 — Rated 10 out of 10 by Sandra Hosfelt Zerorez Salt Lake City
What do you like about our products and services?

Your technicians were very professional. They did a very good job cleaning our carpets and couch cushion s. They explained what needed to be done.

Report a concern   June 28, 2019 — Rated 0 out of 10 by M.G. Zerorez Salt Lake City
How did we disappoint you and what can we do to make things right?

I thought cleaning the carpet would remove spots from my cat and other stains. I was disappointed that those spots in 2 rooms were not removed!

Report a concern   June 28, 2019 — Rated 10 out of 10 by Bryan Gillespie Zerorez Salt Lake City
What do you like about our products and services?

Gentleman that cleaned them was informative, professional, personable, and friendly. Made my day!

Report a concern   June 28, 2019 — Rated 10 out of 10 by M.L. Zerorez Salt Lake City
What do you like about our products and services?

The carpets look great with no chemicals.

Report a concern   June 28, 2019 — Rated 10 out of 10 by E.L. Zerorez Salt Lake City
What do you like about our products and services?

Very friendly customer interaction. Explained whole process in understandable language. Very prompt.

Report a concern   June 28, 2019 — Rated 10 out of 10 by Linda Thomson Zerorez Salt Lake City
What do you like about our products and services?

Our carpets are much cleaner than with other vendors. And they dry more quickly. Hunter was also the best at explaining what were the problems with some areas and what he could do as well as what I could do to hopefully keep those spots more clean Thank you

Report a concern   June 28, 2019 — Rated 10 out of 10 by S.W. Zerorez Salt Lake City
What do you like about our products and services?

It works well.

Report a concern   June 28, 2019 — Rated 10 out of 10 by G.P. Zerorez Salt Lake City
What do you like about our products and services?

Your service tecs were excellent!

Report a concern   June 28, 2019 — Rated 10 out of 10 by J.P. Zerorez Salt Lake City
What do you like about our products and services?

quick availability, notify when coming, carpets dried quickly.

Report a concern   June 28, 2019 — Rated 0 out of 10 by D.S. Zerorez Salt Lake City
How did we disappoint you and what can we do to make things right?

Thank you for following up on your recent service.
I know how important a favorable customer response is to a successful company.
We were very pleased with Hunter, your representative. He handles his role extremely well.
I will contact you next week about my disappointment with the end resuls in three of the four areas serviced. Perhaps the problem was caused by equipment malfunction.
I have made a picture record of the undesirable results.
Thanks again for your timely follow up.
Name removed
Mobile # Phone number removed

Report a concern   June 27, 2019 — Rated 10 out of 10 by L.W. Zerorez Salt Lake City
What do you like about our products and services?

Carpet looks good

Report a concern   June 27, 2019 — Rated 10 out of 10 by J.L.S. Zerorez Salt Lake City
What do you like about our products and services?

Zerorez is fast, efficient, thorough and just GOOD CARPET CLEANERS. I will have them clean our upholstery chairs next appointment. They have improved cleaning and..... faster drying time.

Report a concern   June 27, 2019 — Rated 10 out of 10 by Sharleen Burningham Zerorez Salt Lake City
What do you like about our products and services?

I like that it's a green product and it doesn't feel filmy.

Report a concern   June 27, 2019 — Rated 10 out of 10 by Sabrina Barry Zerorez Salt Lake City
What do you like about our products and services?

Great communication, helpful technicians and excellent cleanings!

Report a concern   June 27, 2019 — Rated 10 out of 10 by Robert Ramos Zerorez Salt Lake City
What do you like about our products and services?

On time and the carpets look great. What more can you ask for!


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