Zerorez Salt Lake City
12577 South 265 West #3A
Draper
UT 84020
United States

Average rating: 9.1 out of 10 based on 31772 ratings.

What our clients think of us!

The following comments were submitted by our customers when asked to provide feedback on our service. In the interest of transparency, we present these comments as provided except that personally identifiable information has been hidden unless the reviewer has requested their full name be included with the review. No unfavorable comments have been removed.

Report a concern   July 9, 2019 — Rated 8 out of 10 by K.L. Zerorez Salt Lake City
What could we do to improve?

Everything was fine. Still some spots on the carpet, but it's not the highest quality carpet so I doubt that can be helped.

Report a concern   July 9, 2019 — Rated 10 out of 10 by D.L.S. Zerorez Salt Lake City
What do you like about our products and services?

i love Zrorez!

Report a concern   July 9, 2019 — Rated 10 out of 10 by D.L.S. Zerorez Salt Lake City
What do you like about our products and services?

Great technician! Friendly and industrious. Love the erorez process!

Report a concern   July 9, 2019 — Rated 10 out of 10 by Becky Heath Zerorez Salt Lake City
What do you like about our products and services?

The service was quick and friendly and I am thrilled with the results!

Report a concern   July 8, 2019 — Rated 10 out of 10 by T.P. Zerorez Salt Lake City
What do you like about our products and services?

I was grateful for your worker who was not rushed, who was kind and who answered questions and gave good advice for our carpet needs.

I am highly allergic/sensitive to chemicals, dust and certain detergents and even have an in-wall vac system to take the dust outside so that I can breathe. When I learned that Zerorez has no such detergents or chemicals, I booked them as soon as I had saved up the money.

The deepest and darkest stains were removed and the carpets feel so good on our feet now. Thank you.

Report a concern   July 8, 2019 — Rated 9 out of 10 by D.P. Zerorez Salt Lake City
What do you like about our products and services?

My carpet was so dirty that I never thought it would come clean. I was at the point of replacing it. The young man that cleaned it wasn’t so sure it wouldn’t come clean either. We were both surprised at the outcome. It came as clean as new carpet. I’m no longer thinking of replacing it. Thank you Zerorez.

Report a concern   July 8, 2019 — Rated 10 out of 10 by Gary Staples Zerorez Salt Lake City
What do you like about our products and services?

Camille did a great job for us on Saturday. Excellent carpet cleaning and customer service with a smile. Much appreciated.

Report a concern   July 8, 2019 — Rated 10 out of 10 by Connie Beaty Zerorez Salt Lake City
What do you like about our products and services?

The technician was awesome, very helpful and friendly not pushy about different products but was able to give me some good options since there are pets living in my place.

Report a concern   July 8, 2019 — Rated 10 out of 10 by David Terry Zerorez Salt Lake City
What do you like about our products and services?

6th or 7th year in row that I have had Zerorez clean my carpets. Always a great job! See you next July.

Report a concern   July 8, 2019 — Rated 10 out of 10 by Carrie Scott Zerorez Salt Lake City
What do you like about our products and services?

Thorough, professional service. Great availability and flexibility.

Report a concern   July 7, 2019 — Rated 10 out of 10 by K.P. Zerorez Salt Lake City
What do you like about our products and services?

Your cleaning process totally removed the cat dander from my couch and recliners. My husband can sit it them now with no allergic reaction. Thank you!

Report a concern   July 7, 2019 — Rated 10 out of 10 by A.S. Zerorez Salt Lake City
What do you like about our products and services?

I liked that you offer pet carpet cleaning options. Our dog had a few accidents and your technician was able to get the stain and smell out. Thank you!

Report a concern   July 7, 2019 — Rated 10 out of 10 by Diane Perkins Zerorez Salt Lake City
What do you like about our products and services?

Outstanding job on our carpets and rug. They haven’t looked so good in a long time. Thanks Roy

Report a concern   July 7, 2019 — Rated 10 out of 10 by J.B. Zerorez Salt Lake City
What do you like about our products and services?

Zerorez is the only carpet cleaning service that I will use or recommend.

Report a concern   July 7, 2019 — Rated 8 out of 10 by D.H. Zerorez Salt Lake City
What could we do to improve?

Be more specific on just how you want the furniture arranged.

Report a concern   July 7, 2019 — Rated 10 out of 10 by Elizabeth Elizabeth Zerorez Salt Lake City
What do you like about our products and services?

Service is great, technicians knowledgeable for any kind of carpets also for how to threat any kind off stains on carpets . This company is the best.

Report a concern   July 7, 2019 — Rated 10 out of 10 by D.S. Zerorez Salt Lake City
What do you like about our products and services?

Ease of scheduling appointment
Promptness of technician
Courtesy
Results. Carpets are much cleaner and stay cleaner much longer than when I’ve used other carpet cleaning services. Technician worked hard to clean trouble areas.

Report a concern   July 7, 2019 — Rated 10 out of 10 by T.P. Zerorez Salt Lake City
What do you like about our products and services?

Great service and love the results!!!

Report a concern   July 7, 2019 — Rated 10 out of 10 by D.S. Zerorez Salt Lake City
What do you like about our products and services?

Good service at a good price

Report a concern   July 6, 2019 — Rated 10 out of 10 by J.C. Zerorez Salt Lake City
What do you like about our products and services?

The guy who came to do it. And the science behind it. I'm not a big science guy, but I understand ph. And it looks and feels great.

Report a concern   July 6, 2019 — Rated 9 out of 10 by Sandy Downs Zerorez Salt Lake City
What do you like about our products and services?

I have a white labrador and a cream family room carpet. Needless to say, the carpet gets dirty! But now it looks fabulous! After the Zerorez cleaner told me he was finished, I kindly told him I could see darker areas where the dirt was, so he cleaned the room again. And, Wow! that made a difference! I also had him clean two long rugs made from the same carpet, but they went without the second clean and they are yellowish compared to the clean, cream colored carpet in the room. I will definitely have Zerorez clean my carpet again!

Report a concern   July 6, 2019 — Rated 10 out of 10 by G.T. Zerorez Salt Lake City
What do you like about our products and services?

Clean, quick and effective

Report a concern   July 6, 2019 — Rated 10 out of 10 by D.L. Zerorez Salt Lake City
What do you like about our products and services?

Richard was nice, friendly and did a great job.

Report a concern   July 6, 2019 — Rated 10 out of 10 by Eric Loertscher Zerorez Salt Lake City
What do you like about our products and services?

While the carpets didn't turn out quite as well as I had hoped (they were a little crunchy when they dried) I was ecstatic with the results of the upholstery cleaning that was done. My technician, Eric, made the recliner I inherited from my dad look almost new again.

Report a concern   July 6, 2019 — Rated 10 out of 10 by A.P. Zerorez Salt Lake City
What do you like about our products and services?

Kid friendly, looks and smells great now, very friendly, hardworking service

Report a concern   July 6, 2019 — Rated 10 out of 10 by F.N. Zerorez Salt Lake City
What do you like about our products and services?

They were fsst

Report a concern   July 6, 2019 — Rated 9 out of 10 by L.M. Zerorez Salt Lake City
What do you like about our products and services?

-Not a heavy chemical smell
-Tile cleaning made it almost as good as new
-Quick service
-Easy to make appointment and adjustments

Report a concern   July 5, 2019 — Rated 10 out of 10 by Nelda' Christean Zerorez Salt Lake City
What do you like about our products and services?

We started using zerorez years ago when we lived in Salt Lake. We now live in Utah
County but the house we currently live in has all wood floors so this is the first time we had to have area rugs cleaned. Had to take them outside to have them cleaned but the young man did a great job.

Report a concern   July 5, 2019 — Rated 10 out of 10 by E.C. Zerorez Salt Lake City
What do you like about our products and services?

We really enjoyed the service from Mitch!

Report a concern   July 5, 2019 — Rated 10 out of 10 by A.B. Zerorez Salt Lake City
What do you like about our products and services?

The employee was very nice, explained things to me, told me about the method and had me check it out when he was done. He also gave me suggestions on how to clean our hard floors. I was very pleased with your services.


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