Zerorez Salt Lake City
12577 South 265 West #3A
Draper
UT 84020
United States

Average rating: 9.1 out of 10 based on 31772 ratings.

What our clients think of us!

The following comments were submitted by our customers when asked to provide feedback on our service. In the interest of transparency, we present these comments as provided except that personally identifiable information has been hidden unless the reviewer has requested their full name be included with the review. No unfavorable comments have been removed.

Report a concern   July 14, 2019 — Rated 10 out of 10 by T.F. Zerorez Salt Lake City
What do you like about our products and services?

First time having my cleaning my carpets ever. Ben is very professional and fun to talk to. My carpets look and feel great.

Report a concern   July 14, 2019 — Rated 10 out of 10 by D.H. Zerorez Salt Lake City
What do you like about our products and services?

fair price and good service

Report a concern   July 14, 2019 — Rated 9 out of 10 by May Hoover Zerorez Salt Lake City
What do you like about our products and services?

helpful and hope the carprt stays clean just got it cleaned.

Report a concern   July 14, 2019 — Rated 10 out of 10 by Camille Nelson Zerorez Salt Lake City
What do you like about our products and services?

The service tech was great and on time and called ahead to let me know he was coming.

Report a concern   July 14, 2019 — Rated 10 out of 10 by Jean Mills Zerorez Salt Lake City
What do you like about our products and services?

Hunter did a great job!!! I honestly didnt think that the seats in the car would come clean with a mess from 2 toddlers but he did it!!!

Report a concern   July 14, 2019 — Rated 0 out of 10 by J.T. Zerorez Salt Lake City
How did we disappoint you and what can we do to make things right?

Had to be told to use the agitator the second time even though it was obviously not coming clean. Wasn’t up front about not being able to get certain spots clean (that were not pet related)

Report a concern   July 14, 2019 — Rated 10 out of 10 by K.B. Zerorez Salt Lake City
What do you like about our products and services?

I really like the fact that you can pick up spills/stains/odors that I didn't know were there and treat them before they become unmanageable.

Report a concern   July 14, 2019 — Rated 10 out of 10 by Elizabeth Hall Zerorez Salt Lake City
What do you like about our products and services?

I am completely satisfied-representative was very polite and floors look great as well as cost is reasonable

Report a concern   July 14, 2019 — Rated 10 out of 10 by E.T. Zerorez Salt Lake City
What do you like about our products and services?

tt

Report a concern   July 14, 2019 — Rated 0 out of 10 by S.J. Zerorez Salt Lake City
How did we disappoint you and what can we do to make things right?

The materials that were used didn't clean the walkway areas. The tec you sent was great and tried hard as he could to get them out but couldn't. After he left we used an oxy clean carpet cleaner and could remove them. Again the tec on a rating of 1 to 10 was easily a 25.

Report a concern   July 14, 2019 — Rated 10 out of 10 by L.K. Zerorez Salt Lake City
What do you like about our products and services?

The recognition was great and timely.

Report a concern   July 14, 2019 — Rated 10 out of 10 by S.K. Zerorez Salt Lake City
What do you like about our products and services?

Nice clean carpet and friendly staff.

Report a concern   July 14, 2019 — Rated 10 out of 10 by Marc MacCauley Zerorez Salt Lake City
What do you like about our products and services?

First off your cleaner did an amazing job! She was just a petite young lady but she worked through the house with confidence and ease. The carpet hasn’t looked this good since we moved in 9 years ago. Kudos to Camille!

Report a concern   July 13, 2019 — Rated 8 out of 10 by J.D. Zerorez Salt Lake City
What could we do to improve?

Fernando's did a superb job and was very fast and polite. I thought it was a bit pricey. I paid $40 less for the same job The carpet looks good but not really that much

Report a concern   July 13, 2019 — Rated 10 out of 10 by L.H. Zerorez Salt Lake City
What do you like about our products and services?

Very nice technician

Report a concern   July 13, 2019 — Rated 10 out of 10 by Paula Kalufusa Zerorez Salt Lake City
What do you like about our products and services?

Lean and take less time to dry.

Report a concern   July 13, 2019 — Rated 9 out of 10 by A.B. Zerorez Salt Lake City
What do you like about our products and services?

Quick dry feels clean

Report a concern   July 13, 2019 — Rated 10 out of 10 by W.K. Zerorez Salt Lake City
What do you like about our products and services?

They did a great job! Quick and thorough

Report a concern   July 13, 2019 — Rated 9 out of 10 by D.R. Zerorez Salt Lake City
What do you like about our products and services?

Were on time and did a good job.

Report a concern   July 13, 2019 — Rated 10 out of 10 by K.D. Zerorez Salt Lake City
What do you like about our products and services?

The technicians were very professional and the carpets look and feel like new.

Report a concern   July 13, 2019 — Rated 10 out of 10 by Becky Madigan Zerorez Salt Lake City
What do you like about our products and services?

First time using Zerorez and I was so impressed with how clean our carpets got. Amazing!

Report a concern   July 12, 2019 — Rated 9 out of 10 by D.S. Zerorez Salt Lake City
What do you like about our products and services?

I liked your willingness to come back and try to correct that which wasn't perfect on the first attempt.

Report a concern   July 12, 2019 — Rated 10 out of 10 by Mark Shepard Zerorez Salt Lake City
What do you like about our products and services?

James, our technician, was outstanding. He explained what he was as going to do, how he was going to do it, and how much it was going cost.

James had a device to identify pet stains, marked the stain, and gave the spot additional attention.

Now dry, our carpets look terrific. When we have used other companies, the carpets always looked the same as they did prior t cleaning. His time the carpets look great, smell clean, and stains are gone!

I will use Zero Rex again, And you should consider them for your next carpet cleaning.

Report a concern   July 12, 2019 — Rated 10 out of 10 by L.M. Zerorez Salt Lake City
What do you like about our products and services?

Great service.

Report a concern   July 12, 2019 — Rated 10 out of 10 by Sharon Smith Zerorez Salt Lake City
What do you like about our products and services?

I loved how very clean our very dirty hall carpet turned out and it was done without soap!
The tech who came was very friendly, courteous and efficient!
Wonderful carpet cleaning service!

Report a concern   July 12, 2019 — Rated 10 out of 10 by A.R. Zerorez Salt Lake City
What do you like about our products and services?

On-time, courteous, and thorough employees.

Report a concern   July 12, 2019 — Rated 10 out of 10 by Kim Canning Zerorez Salt Lake City
What do you like about our products and services?

Very thorough and effective! The two guys were super nice and did a great job!

Report a concern   July 12, 2019 — Rated 10 out of 10 by R.J. Zerorez Salt Lake City
What do you like about our products and services?

The reservation process was easy and pricing was up front. The technician was very friendly and explained what he was doing and ensured that our questions were answered.

Report a concern   July 12, 2019 — Rated 9 out of 10 by A.N. Zerorez Salt Lake City
What do you like about our products and services?

Do you sell vacuums?

Report a concern   July 12, 2019 — Rated 7 out of 10 by H.R. Zerorez Salt Lake City
What could we do to improve?

The service of the men who came to my house were awesome. They were kind and very pleasant. Carpets looked great!!It was just more expensive than I thought it would be. I’m probably just don’t know how much it is to clean carpets.


Privacy Policy