- Phone: 801-288-9376
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based on 33444 ratings.
What our clients think of us!
The following comments were submitted by our customers when asked to provide feedback on our service. In the interest of transparency, we present these comments as provided except that personally identifiable information has been hidden unless the reviewer has requested their full name be included with the review. No unfavorable comments have been removed.
The job was done well, the employee came early and wore shoe covers. He did a fine job, I highly recommend zerorez!
Products used to bring out/up stains and bad ordor area worked well
Floor still damp but told may take a few days to dry fully.
Using ceiling fans and small fan directed to area to dry quicker and more thorough
First rate service and technician. Happy with the results.
Just honor your online prices. Make prices more transparent
Techs were very friendly and courteous and they did an excellent job;
Love Zerorez, John and Condrad were the best ever!!
No resadow friendly staf
The technician was very thorough and paid special care to the areas I pointed out to him.
The serviceman did a very good job and was very courteous..
Easy no hassle coupons and payment. Carpets look amazing even after 15 years old.
Very prompt and thorough service and Tylar was very friendly and helpful and did an excellent job both explaining everything and and working on cleaning.
You filled your contract and I filled mine. I HATE HATE HATE SURVEYS DID I MENTION I HATE SURVEYS. i have no complaints, we were treated very fair. I don't recommend anything the anyone.
Jacob did a good job and was very thorough in cleaning the carpet.
Nice tech who explained everything well. Happy with the finished product.
My carpets look amazing. Jeremiah took his time and did an amazing job. There were a couple of streaks when it dries, but I don't think he. Would have known that from the look when the carpet was wet.
Always on time. Work hard and fast. Well trained. Jacob was very good
Very disappointed in the results. The two gentlemen who did the work were very friendly and professional. But when they left there was very little improvement in the appearance of my carpets. Definitely not worth $300. I have rented carpet cleaning machines that did a much better job for a third the price.
I noticed that your online reviews from customers in the SLC area appear much higher than your Utah County reviews. Are you using the same equipment? Peace.
My carpets don’t look any cleaner. :(
Individuals who came were very knowledgeable and efficient
I appreciate him coming back to retreat was was a difficult back cushions of my couch! I wish upholstery cleaning was cheaper than it was.
Zerorez does such an amazing job! The young man (Brigham Madsen) that came and cleaned my carpets was so polite, respectful, and hard working! I love this company and HIGHLY recommend Zerorez to everyone.
The guys were right on time. They got the job done very quickly. They were very polite.
Mitch was great! Super friendly and helpful! Would 100% recommend.
Carpets cleaned up great and the tech was very nice.
Great service and personnel--they ALWAYS go out of their way to make sure you're satisfied
Always have great communication and always a top notch job.
I like that the carpets are cleaned without leaving residue.
STOP the up sell tactics. The guys sent out were too aggressive with trying to squeeze more out of our job than necessary. He said "would you work for free?" Really??? He came up after closing every blind in my house and said "we need to treat few pet stains in your carpet" I was on a phone call and waved him on with a thumbs up. Then I thought "I better ask him how much are you charging for pet stains when I had pet stains treated few carpet cleanings back. He said "$700" and "that a deal" Seriously? Again he asks "I am working for free here" I about threw him out of my house. I spent the morning moving furniture and said "just clean what your here to clean" Unbelievable!! Too much up sell and bad attitude. You lost my business!!!!
Customer service was excellent, had a couple questions and they were very responsive.

I could have used any one but used you in the past with problems