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based on 31772 ratings.
What our clients think of us!
The following comments were submitted by our customers when asked to provide feedback on our service. In the interest of transparency, we present these comments as provided except that personally identifiable information has been hidden unless the reviewer has requested their full name be included with the review. No unfavorable comments have been removed.
I liked the way the carpet looked newer and fresher when it was finished being cleaned. I liked the representative who worked here. He was very efficient and polite. I was disappointed that the nail polish was not able to be removed, but I am working with it a little at a time with acetone in my nail polish remover. I think the service was priced reasonably and I will certainly recomment this service to others and have them back again. Thank you for the opportunity to give a rating.
Zerorez is quick efficient and my carpet looks like new!!
On time great work, worked hard to get job done on a large area. 10- 3 story buildings.
I am the maintenance man at this condo HOA
The service was exceptional. The men the performed the work were thorough and very careful and pleasing to deal with. I will have them come to clean carpet again in the future. Thank you Zerorez!
I like the education your people give us to help us maintain carpets and furniture. The man who cleaned was king and did a great job. It is very pricey compare to other cleaners. A sectional, 12 stairs and 2 rooms for over $600 is a lot of money. Id love to have them cleaned professional twice a year as I do by myself now. I only had one room done. It would cost me over a grand or have my whole house done. My carpet was wet for over 24 hours so I was concerned. That never happens. Educating us why it is wet for so long would be good. Given all this feedback I’d still recommend Zerorez if a friend had a touch spot to get out. Thanks
Good value for a job well done!
Technician was great. Did everything right.
Good results but very expensive
I did a surprise attack on my Mother's house, she is feeling better, and it smells and looks so much better. Your technician was great... I have referred Zerorez to my Brother.
Fast, efficient, very effective.
The were super through and explained exactly what their procedures were
My carpets look and feel great. Also, what I liked most was the company's communication. They kept me updated when the service tech would be available, sent appointment reminders and used updated technology for me to confirm my appointment.
The technician took the time to talk thoroughly through the steps of what he was going to do.
I got an appointment for the day I needed it. The carpets look good. I’ve been needing to clean them because I have a very dirty puppy and she keeps getting the carpets dirty! Our technician was great! He helped make every area he cleaned so nice! Thanks!
Angelo, our technician, was helpful, informative, thorough and efficient; he did a great job with the cleaning.
The product was made everything very clean
We have used Zerorez for many years and are always very happy with the results... neat and clean carpets, and knowledgeable, efficient, and polite employees who do a super job. Thank you!
My carpets always come out super clean and they’re always able to get out tough stains. Your staff is always very professional and nice to work with.
Great service, quick, did a wonderful job.
Good service.
Sadly, I am going to have to pull the carpet anyway. Badly damaged.
Technician was super friendly and professional. Did an outstanding job overall!
I wish the schedule window was more precise or narrower like 1-2hrs, not up to 4 hrs. other than that, you guys are awesome!
Clean carpets without harsh chemicals
Adam came back to re do some of the tile grout that didn’t get cleaned. He was very thorough and friendly.
This process was a lot easier than I thought it would be. I was given an estimate on the phone and ended up paying that estimated amount (no hidden fees or charges). I also appreciated receiving a phone call from the company when the technician was an hour out and a second phone call from the technician when he was 10-15 minutes away. Our carpets look and feel great. I would absolutely recommend Zerorez to anyone who was looking for a carpet cleaning company.
They are natural, safe and dried fast!
Pet treatment didn't really help and actually made some spot much worse.
Didn't get a time frame until right before they came, I was told they would call a say ahead. Also, I found out online you do one room for free if for purchase of 3, this was not offered to me.
On time, friendly staff
zero rez was great to fit me in last minute and cleaned up some dirty carpets. They look soooo good.