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based on 33444 ratings.
What our clients think of us!
The following comments were submitted by our customers when asked to provide feedback on our service. In the interest of transparency, we present these comments as provided except that personally identifiable information has been hidden unless the reviewer has requested their full name be included with the review. No unfavorable comments have been removed.
Not sure that the price I was charged matched the advertisement of 3 room at $99, 4th room free and then some stairs. Haven't seen a receipt or final statement but it came in higher than what I thought it was supposed to be.
Everything was so easy, and explained to me. Our technician Richard made everything so seamless!
The cleaner did a great job and was able to get out most of the spots I was worried about. I was also grateful that he was so quick while doing a great job.
I appreciate the people who do the work in our home. Explanations are clear and there is time for questions. Thank you to Max, he did a great job.
I like how effective and efficient your technicians have been.
Your team is always prompt. They let you know if your carpet has any problems. This last time, because we have very light carpet, they suggested a spray to help keep residue from staining the carpet. They have cleaned our carpets for several years and have been very satisified.
Great
I’m just not overly impressed with how clean my carpet got. We have a high traffic area in our front room that I was expecting to at least look clean and it really didn’t come that clean at all. The carpets only 2 years old so I didn’t think it would still look dirty after the cleaning. There’s also a lot of little spots that I’m seeing that I’m still having to take a spot cleaner to. This wasn’t cheap and I definitely thought it would get cleaner then it did.
Ryan was a very helpful and efficient technician.
Your people and the brush machine.
Also the corner protectors.
Excellent cleaning ... Quick service ... reputable technicians ... Good results
The service associate was very friendly and the job was done so much quicker than expected. Carpets look great!
Quick, timely service and my carpets and tile look great! Technicians were professional and friendly as well.
The promotional deal offered was great and makes me want to recommend you to other friends!
Very professional and they are on time and get the job done.
Did not get the stains out as well as in previous visits
It looks good and they were very fast
Fernando did an excellent job. Very professional, courteous with great product knowledge.
The tile looks great!
Nice guys. On time. They were concerned about keeping their booties on and our carpets clean.
(I did call the offices the day prior to our appointment and was told that the cleaners would likely be coming in the middle of our 11-4 appointment schedule range. They ended up coming right at the beginning of that time so we kind of had to scramble to get the last few things up and off the floors. Other than that, no complaints.)
No residue left behind.
Competitive prices
My location presented a few problems, but the Zerorez techs figured out how to solve them all and gave me great service. I'm giving them a one million star review!
The technicians were prompt, friendly, and courteous.
Quick and easy way to have super clean carpets with no left over residue. Great customer service. They are fast, friendly and do a great job every time we have them come. The carpets dry quickly so we can get the furniture moved back and get on with our lives.
Great service. We are always happy with the results!
The method is the best!!
Pet friendly
I loved how dedicated the staff at ZeroRez are to customer satisfaction!
Awesome technician today. Carpet looks and smells great!
Could not get a firm price and felt like I was being nickeled and dimed.
I was just amazed that our chairs came clean, they were absolutely filthy. The technician did a wonderful job and was very professional.