What our clients think of us!

The Girl who did our carpets did a Great Job and was very respective of our home.

That you guarantee your work

Professional and efficient. Great results.

I thought the carpets would be much cleaner than they are. Great customer service but wish carpets looked better after getting cleaned

The young men that came to my home were courteous and explained all they would be doing. They did a great job on a very dirty carpet. When the one in charge noticed that the amount I needed cleaned, such a fewer steps on the stairs, etc. was lower then the estimated amount, he lowered the price without me asking. They didn't try to sell me on cleaning my HVAC ducts but, I asked them how they do it. I was impressed on how ZEROREZ does it compared to how an other company did mine.

Zeroez did such a great job on my carpets! They look so clean and all of the annoying dark spots from dirt and oil are gone! Zach was so friendly and professional—I will definitely use them again!

I received a quote and when the tech came to my house he stated that the wire was wrong and charged me more for my couch than what I was . The whole thing ended up cost me twice as much as I was quoted. Very disappointing

Your representative were extremely hard was very honest with how he performed in the work he did. I’d recommend zero Rez to anyone.

You always do such a fabulous job!

I didn’t like the guy who cleaned my carpets. He was very demeaning to me.

Excellent service

I was very disappointed that once the tech arrived the price just kept going up and up and up/ I ended up paying double my quote. Though my carpets are clean, I will not be using your company again and will instead will be using a company that is more up front about what it will cost to get my carpets clean.

The young man who cleaned my carpets was very nice and they were prompt and on time which I appreciated. As far as I can tell, it’s very good work no stains have come back but it’s a little early to tell that. Thank you.

Your services gets my carpets really clean, even in difficult heavy traffic areas. Your technician was friendly, efficient, and did a great job.

Tile cleaning process was not good around edges of tile. Technician worked hard but don’t believe the equipment does well around edges. Also, felt the sealing processes of just using a spray can was way over priced.

The guy who showed up to clean the carpets and Couch said he couldn't do the couch. It was a microfiber that has been cleaned before, so I'm not sure why he couldn't clean it. The carpet also has a couple spots that didn't get cleaned very well. I ended up calling another company to clean the couch which was stressful because I had a party in 2 days time and really needed the couch cleaned. I will now be using the other company for my future needs.

Carpet cleaning was great. The tile cleaning was even better. They worked very hard to get this home ready to sell. Very happy with their work.

The young man who cleaned our carpets did a fantastic job. Very courteous, punctual and a hard worker. Zerorez is a company I would recommend!

We have used you twice in the last few months. We're sold on your product and the two employees you've sent out to clean our carpet!

We have had you guy's come do our carpets for at least 4 years&Never a complaint! Your staff always excellent,knowledgeable,professional. I give your name to all I know with carpet.
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They’re very efficient careful and do an excellent job. Mya cleaned my carpets and very efficient and careful.

There seemed to have been a breakdown of communication. The third guy on the job said he was not supposed to be the one on the job, but ended up being the one, so this may have caused the issues. I am not sure. There was not enough hose for them to finish the job and they apparently could not be brought one without causing serious delays. The delays still occurred even when we got the approval for them to drive on the whole front lawn sidewalk to the top doors. This posed issues as there are sprinkler heads near the sidewalk strip. The first two guys seemed great and resourceful. You would think an extra hose would be needed, or at least brought just in case, when our commercial job was just under 13,000 square feet. 600 feet is just not going to cut it. It caused a mess for our planning, as we were initially advised that a 9-5 would be possible, as that is when we are open. This was not the case. It was about 7:30 when we were able to leave due to the job. We were not able to reschedule as we have many events and hold two different schools here. Plus, everything was already prepared for the job that day, and we were unable to schedule more hours to redo it.

Colton was timely and did a great job cleaning my carpets. There was a spot that Chem Dry didn't get out a few years ago, and he was able to get it out, which was great.

The tech did a great job.

Maya was the person to clean my carpets. She did an amazing job! She was very thorough and cleaned beautifully both my main floor and downstairs rooms. There were a lot of difficult stains that she was able to remove, and I know it was difficult to get those stains clean. I couldn’t be more happy with the results. Thank you, Maya for all your work!

I like that there isn't any product left in the carpet that I can detect.
The ladies who came to clean my carpet were very thorough and worked quickly. I thought they did a good job.

Pricing is high and a tip is expected on top of the price.

The carpets looked like absolutely nothing was done. I don’t think I’ll ever use you again.
There was no way a proper job could be done in only 50 minutes for the entire house.
I’m doing it myself and it is like night and day difference. What a waste of 340 Dollars!

The technician Philip arrived on time and was professional and very courteous. He did a thorough job of spraying for spots and cleaning all the carpets effectively. Very pleased with the results. Thank you

Always professional, courteous and detailed.