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based on 33378 ratings.
What our clients think of us!
The following comments were submitted by our customers when asked to provide feedback on our service. In the interest of transparency, we present these comments as provided except that personally identifiable information has been hidden unless the reviewer has requested their full name be included with the review. No unfavorable comments have been removed.
Quick and thoroughly cleaning!
Excellent company agent
Friendly patient and did an
excellent job!
How quickly it driedvd.
I like that you got my carpet clean and no residual chemical smell.
Good technician
Colin was good
Very knowledgeable and helpful the rep was very kind and curtious
Your technician was very capable and answered all my questions. My rugs are very clean and they dried quickly.
They performed well and quickly. The various spots in the carpet that needed special cleaning counted as one room, which I found generous.
I had you clean the carpets of one of my rentals and then you gave me a bid to remove pet bacteria and it was astronomical. I decided to use someone else for the pet treatment. They were much more affordable, and they also made the rest of the carpets a lot cleaner than zero rez was able to - not just on the pet areas.
Very through!! Great job.
The employee walked me through the procedures they were going to perform and explained everything I needed to know before hand. My carpets look great!
The men who came did a good job.
I have had 2 different jobs done in the last 3 weeks and I have been disappointed in both. I gifted a friend a carpet cleaning for their move-in and you guys totally rushed the job and skipped areas. I am embarrassed I told them Zerorez does a good job and they were not happy. I think the technician was in a hurry because he showed up very early and he just wanted to be done. I even tipped the guys before both jobs because I thought they would do a good job. That was my mistake.
I would like a partial refund and I would like to have a section of my couch redone.
Thank you
Dries faster and stays cleaner longer. Your technicians are friendly, knowledgeable and quick. My technician Dallin was delightful, and did a really good job at explaining what he was doing and what to expect. Great day!
Absolutely fabulous job! Had tenants in house for two years. Was concerned about dirt and certain areas with stains. All came out. He did an excellent job very pleased. Highly recommend!!!
Good and clean
Fast
Professional staff
Doesn’t leave my carpet soaking wet.
Our carpets cleaned up so great the technicians were knowledgeable and professional
Carpets came out clean. Good communication and was upfront about the cost. Very friendly.
ZeroRez was awesome to work with, easy to schedule, fast, affordable, and did a great job! Packer was amazing! He was super friendly, professional, and did a great job. We will definitely be calling ZeroRez in the future!
Instructions were clear, the technician was kind and thorough. My carpets looked amazing and the job was done efficiently. Would definitely recommend to others.
The technicians are always on time, professional, and get right to work. No residue left behind!
Fast, efficient, friendly service
Last name removed was very fast and professional.
Very considerate and easy to work with
The rep was knowledgeable, efficient, and very thorough to ensure the result we got was the best we could!
Great customer service. Carpets look great. They took about a day to fully dry. I would recommend this company.
The person doing the cleaning was very fastidious. She deserves a 10