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based on 31767 ratings.
What our clients think of us!
The following comments were submitted by our customers when asked to provide feedback on our service. In the interest of transparency, we present these comments as provided except that personally identifiable information has been hidden unless the reviewer has requested their full name be included with the review. No unfavorable comments have been removed.
There was a very distinct line of yucky coloring all around the carpet nearest the walls where the cleaning didn’t reach. Made it look even more gross. This was a move in cleaning and it didn’t really get done the way we needed it.
Did a wonderful job, was on time, fast courteous service
They are quick and efficient
Friendly
No chemical smell
Clean!
Thourough work
Great service and quality
I like it
We have had our carpets cleaned by Zero Res for years. We have always been very happy with their service.
I really liked Jarod. He listened to my needs, and explained things very well.
My carpets look great!
Riley showed up as scheduled and did a great job for us ... We have used Zerorez for years and are very satisfied with their work ...
I love how my carpets look after being cleaned. The technician was professional and courteous and did a wonderful job.
Technion was very professional and on time
Best cleaning job with your technique.
Great service
It dried fast! The men that came were very helpful and kind.
Zerorez is my new carpet cleaner of choice, due to the great experience I had with Caleb Jensen!! He was professional, a great communicator, and just such a nice guy, that I ended up doing the whole house! My original order was for the minimum $108, but he started working and the carpets looked so good. Then when we were talking he recommended I do the rest of the house to retain the life of the carpet and avoid needing to replace the carpets sooner. He was easy to talk to... and I actually trusted that he was telling me the truth! I don't often feel that way when someone tries to upsell me, so this was definitely exceptional!
The technician was very professional, knowledgeable and friendly. He explained the recommended treatments very clearly. I didnt see any opportunities with his customer service. My only concern had to do with the final product. We bought our home 2 years ago and based on the advertisement on the radio, I was expecting the carpets to look just as new. The cleaning did help on many hard to clean areas, but I feel that the result was the same as when I use my unprofessional experience and go rent a carpet cleaner from a retail store and do it myself. Maybe the benefits will be shown over time? I just feel I paid a premium for something I could've done myself and had the same results. Thanks
Great courteous techs.
I was over charged. You did a lousy job. You can refund a part of my money. I was over charged a hundred dollars over the quote you gave me. Name removed
The carpet is not as clean as I imagined it to be.
My technician was very professional and courteous. He worked very hard on the leather furniture I had cleaned and took the time to do a great job and pay attention to detail. I was very impressed with his work ethic and the final product!
Super professional, great price, fast execution
Fast, professional, and carpets turned out great!
The guy was helpful
Michael was very kind and did a great job cleaning out carpets.
Quick, wasn't pressured to buy more, carpets turned out great, and costumer service was awesome.
Very friendly and quick!!
I had a red wine stain on my carpet that you were able to get out. My tech was hard working and did a great job.
Call me back to see if my carpet buckling has resolved itself or needs further attention?
Our technician did a wonderful job! Thank you so much.