What our clients think of us!

I loved the ease of scheduling online and the professional manner that my cleaner provided.

My carpet looks wonderful and the person that came was very friendly, knowledgeable, and prompt. He did a great job, except there were a few stains that did not come up.

Also I feel that I was charged for one too many rooms. The main room was over the 200 limit. so I was charged for an extra room. I feel with all the furniture that was left in the rooms, the actual area cleaned should be what I am charged for not how big the room is.

You did a great job!

I was wondering after the first cleaning. I had to have someone come back. Jacob B came and did a fabulous job - night and day difference.
Thank you for backing your product with the re-do guarentee

I love Zerorez. I'm noticing, however, each time they come they try to push more and more "upgrades". I just want my carpets cleaned. If I want protectant, I'll get it. If not, they try to convince me I'm making a big mistake.

They noticed some "body fluid" stains on my daughter's carpet (she has thrown up in her room) and he went into a detailed description of the way they would need to treat the spot, and possibly the padding. I just wanted my carpet cleaned--not an analysis of every stain in every room. I'm not keeping my carpet indefinitely, and life happens so there will be stains. Please don't complicate the process!

The operator was here on time kept me informed as he did his work and the job turned out outstandingly clean.

On time. Thorough. Great job

The technician, Austin, was very professional. He took time to walk me through the process and answer questions. And worked hard in getting the work done.

The way the carpet and couch were cleaned were exceptional. Very through, professional, and friendly. I was notified about the arrival time

The customer service was amazing!! It was easy and hassle free and our carpets look amazing. Great job Zerorez

Overall it was fine. Should not have done the pet treatment in the one room as it was opening a pandora’s box of way more than I wanted to deal with. Instead of using your high price remedy I’m doing the clean up myself with a less expensive product. The carpet will eventually be replaced anyway.

The carpet fibers aren't stiff when the carpet dries like some other carpet cleaning business. It seems that stains don't come back.

Great service by service technicians.

Great customer service. Reasonable prices. Friendly technicians.

Carpet looks and feels so much better. I'm not worries about my newborn twins being on it now

EVERYTHING

He kept me informed the entire time. He was very pleasant. I did spend double of what I was expecting but turned out great

Left my carpets very wet and did not rate the carpets also was trying to talk me out of doing my basement saying I need new carpet didn't appreciate it I've had you guys do it before and it was fine and also he charged me extra which is never happened before plus he was taking photos of one area where my dogs have urinated and was it saying that the pet treatment when we even help it pretty disappointing I feel like I should be reimbursed or have you guys come back out thank you First name removed

Great service. Very friendly staff. Will use service again!

I was unpleasantly surprised at what I was charged. The worker did a very good job on the carpets, but I thought I would be charged for 4 rooms. I had a coupon for $33/room, which would have been $132. Instead I was charged $175. I was told that stairs and hallways were charged differently than rooms, and that each of my very small hallways were $40 and my very small stairway was $60. My 2 little halls have always been counted as 1 room and my stairway has always been counted as 1 room. I did not appreciate the way I was billed. I will probably try someone else next time

Love the great job that was done. Sure renewed our old carpet. The 6’3” young man who did the work was very nice .

The guy that cleaned my carpets was great! I will ask for him next time!

Technician was knowledgeable and friendly.

I really appreciated your cleaning team!

Arrived on time. Very professional. Carpets look great! I will use them again.

No soap.

Mitch was very professional and did a great job. My carpets look great.

Excellent service.

A very professional service, quick and thorough.

The technicians were very friendly and respectful. However, since I paid for extra pre-treatment, I was expecting a better result. There were still stains on one carpet, and my area rug has a smell to it.