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31767 ratings.
based onWhat our clients think of us!
The following comments were submitted by our customers when asked to provide feedback on our service. In the interest of transparency, we present these comments as provided except that personally identifiable information has been hidden unless the reviewer has requested their full name be included with the review. No unfavorable comments have been removed.
All the guys that do the cleaning are very pleasant and very professional which makes your cleaning services one of the best! Plus the carpets are not overly wet, they look clean and dry fast and stay clean plus they smell good!
Quick response. Technician was very helpful and gave several opportunities for me to ask questions. I like the aroma of the pretreatment application. Very citrusy.
I liked the person who cleaned my carpet. He was professional, respectful and thorough. My carpet looked like new after the cleaning- no exaggeration.
Good Job!!!
great job, made carpet look new again.
I was disappointed this time that the carpet cleaner seemed to be in so much of a rush that he totally missed a couple of spots that I had known were there before he came. I used a hot water and rag on them and they came right out, which makes me believe he was hurrying so much to finish quickly that he just passed right by them or only cursorily went over them. Last year my technician was amazing! In comparison this one was sub par.
A great job once again. We have pets and have our carpets cleaned 3 time a year.
They do a wonderful job cleaning the traffic areas.
The technician was very informative and efficient. She was very hard working and informed me what she was doing at all times. I will use them again!
Didn’t soak carpet. Dried quickly
Ryan was great! Very knowledgeable and helpful. I didn’t feel pressure to do anything I couldn’t afford. He was quick and honest.
The service people were prompt, effecient, very personable and did an excellent job. I hope I have the same ones back next time. I highly recommend the product and the service.
Great service,
I have used Zerorez several times, but this last time you sent 1 person, vs. 2, and he did the same area in less time then 2 people previously. I don't think he was really interested in giving me your best.
I was extremely pleased that the technician was able to get a stain out of our carpet that I didn't think would come out. He also was able to loosen a tough hardened spot of slime from our teenage daughter! I was very pleased with the service!
John was absolutely wonderful. He was so professional, helpful, thorough, and detailed.
Efficient, good price, good job. Great staff, friendly.
Carpet looked fresh and clean, services were affordable, and everything was done in a timely manner.
My carpets look and feel great! Nour explained everything before he started. It was a pleasure to have him in my home.
Our technician was incredible, so thorough and meticulous. As always the carpets looked incredibly clean
How fluffy the carpet was
The carpet looked great and Austin was very professional and courteous. He did a great job.
Jared was our best technician so far. He was prompt, fast, and professional. He cleaned an area rug that I'd been told was uncleanable and was simply worn out. It is nearly 30 years old so that seemed believable. But Jared was able to make it look like new. Thank you Zerorez!
No crunchy carpet after drying, quick dry time.
Great service. Wonderful staff. Clean carpets! Will use again!
It was too expensive. In addition, I had John to come to my business to give me a bid and he was very disrespectful accusing me of being a cheap person. See my Google Review under Name removed for detailed information about my home experience and especially with John.
The person who cleaned my carpets was very good. My carpets seem to stay cleaner longer. My carpets look great. Will call again.
Overall everything looks great. The only issue was along the edge of my son's bed, I felt like they did not clean close enough to his bed frame, probably to avoid the bed skirt. Other than that, everything looked good and smells clean.
your cleaning process seems to work very well, unlike stanley steamers cleaning I had several years ago. Thanks for your Professional cleaners good job. Again, thanks, First name removed
Awesome people