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31039 ratings.
based onWhat our clients think of us!
The following comments were submitted by our customers when asked to provide feedback on our service. In the interest of transparency, we present these comments as provided except that personally identifiable information has been hidden unless the reviewer has requested their full name be included with the review. No unfavorable comments have been removed.
I don't know. If someone asks me they need to clean carpets I'd say we used zerorez, but I've actually never been asked that, so it doesn't seem likely to happen.
The guy was very polite and quick but still did a fantastic job!
Carpets look great and the technician was awesome
Fantastic technician. Did a great job and was so professional and helpful letting me know all my options for really cleaning up vomit.
Less chemicals
The agent, Sam, was thorough, quick and explained everything well. He was respectful and most courteous. We've used Zerorez twice now and will continue to do so.
First name removed
The technician was friendly and did a great job. I am looking forward to the stain protectant help my carpet to look nicer longer.
The young man who came was pleasant and thorough
They are always on time, courteous, and do an awesome job in a timely manner!
The employees are professional and friendly, and my carpet looks like it's brand new. Thank you!
Very professional and fantastic work!
Prompt arrival. Professional technicians. Great cleaning job.
Tanner was an excellent technician. He was on time and finished the cleaning job in a timely manner. He was friendly and great to work with
Friendly, efficient and thorough service. Prompt and they use a great cleaning method!
Attention to detail!
The techs are always willing to go back over a spot and work on it again and again. They came very promptly. Tanner did a fantastic job. Thanks.
I had my carpets cleaned. But the spots I pointed out to Cameron when he came did not come out. He came back to remove the spots and said he was using your strongest stain remover. But the spots are still there.
Several years ago, my son unknowingly tracked black roofing tar on this same carpet. I had four or five black stains about two inches in diameter. I got them out completely.
Now, if I was able to get roofing tar out of my carpet, surely you, in the carpet cleaning business, should be able to get these smaller and lighter stains out.
I have been a loyal Zerorez customer and have recommended your company to others.
I will not be doing that in the future. I am not satisfied with the carpet cleaning Zerorez did on my carpet.
Good cleaning
Fast scheduling, fast work! Thanks
Zerorez did an excellent job on my carpet and even went the extra mile. I would definitely recommend them. They got some of the spots out that I didn't think would come out and my stairs looked like new!
Nigel did a great job. He came right when he said he would and worked hard to get the room carpets cleaned in a very professional manner. They look so much better than when I do them myself!
I have never had a problem with anything when my carpets have been cleaned by your company. Your employees are always great.
It’s too soon to decide how the carpet holds up. We really liked the man that did the carpets and how he did them f
My carpets look great and the service was outstanding.
Good communication through out the process.Service technician was prompt, courteous and did a great job!
My carpets look great and the technician was efficient and very polite.
Zerorez did a great job!
They do a good job. The workers are efficient.
He showed up when he said he would . He was efficient and did a good job. I am pleased with the service provided
Our couch looks just like new and has a great, fresh scent again!