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based on 33420 ratings.
What our clients think of us!
The following comments were submitted by our customers when asked to provide feedback on our service. In the interest of transparency, we present these comments as provided except that personally identifiable information has been hidden unless the reviewer has requested their full name be included with the review. No unfavorable comments have been removed.
Timely and very professional service. Excellent communication. Great technician.
I don’t really have anything to compare the results to. I had hoped it would rejuvenate the carpet a little better. Our carpet was installed last year and just trying to maintain the warranty on it. The technician was friendly and helpful! :)
Always count on the name ZeroRez over the years, but finding wide range in competent staff when actually on site at my home. Some techs use so much water solution that 2-3 days are required to dry in order to replace some furniture. Others carelessly drag tubing around walls or doorframes leaving smudges or even small paint chips. Some techs are extremely persistent in attempts to up sale any appointment (especially if a discount code is already in place.
Service was quick and the tech was knowledgeable and nice.
Very thorough, trustworthy, timely... I highly recommend them!!!
Efficiency and friendliness.
Fast, efficient easy to set up appointment, clean
Excellent service
Prompt service, quality cleaning and communicative.
Carpet looks clean.
He called when he was 20 minutes out and came within the window of time they said. He was respectful of property. He told me of their other added on services without trying to upsell me. I like that they don’t use soap because I’ve had some bad experiences with that in the past. He worked hard and fast and even did a wool area rug on the spur of the moment. The carpets did take longer to dry than I had thought but they look great and I know they are clean with no residue now.
The carpet was done well.
I like that you are on time easy scheduling and you don’t use harsh chemicals.
There were a couple stains that should’ve been asked about to be treated but they didn’t and weren’t.
Great job on the carpets. Jackson was very personable, worked efficiently. Communicated on arrival time.
On time. Good communication, and really clean carpets 💗 loved patty!!! Very knowledgeable and answered all my questions 💗
You showed up on time and did a great job. John was very good.
The service person was great. The work was exceptional.
Cleaning performed quickly and throughly.
Carpets look good. Thank you.
They clean my carpets very well
Good Service!
Jack was our technician, he was efficient, friendly and concerned about our needs and concerns. He was careful not to get carpet too wet which we had experienced before. Good job for us
Less toxic ingredients
Jose did exactly what he said he would do and did it well. He actually called and let me know he could come earlier than I was expecting which worked much better for me.
Easy to schedule. Quick to reach. Job is always done well.
Carpets look and feel clean. Zack was very professional and courteous
Fast service and quick drying
Great service! On time professional service. Carpets look great.
Carpet looks and feels clean.
Zerorez did an amazing job cleaning my Rec room carpet. Thank you.