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31039 ratings.
based onWhat our clients think of us!
The following comments were submitted by our customers when asked to provide feedback on our service. In the interest of transparency, we present these comments as provided except that personally identifiable information has been hidden unless the reviewer has requested their full name be included with the review. No unfavorable comments have been removed.
I like the friendly workers and how clean-cut they are. I like the fact that I get a phone call letting me know I am next, and then a link that lets me track the driver so I know when to come in from the back yard to be here when they arrive. I like the good job they do with the carpets and how open they are with what they have been able to do and what they weren't able to do.
Always happy with the work you do. The technician was very kind.
Best service for carpet cleaning and technicians are courteous and wear masks.
Everyone is quick and arrives on time.
The guy doing the service was super awesome and helpful! He did a great job!
The carpets were clean; the service man was kind, friendly and informative
Very happy with the service, I had the same person out twice and he is great! I will always use him.
The cleaning method is reassuring that my carpet is clean and no residue is left behind! The technicians are well trained and polite!😊
I love that they don’t use harsh chemicals and don’t leave a residue for dirt to attract to. Stays cleaner much longer!
Service was prompt and high quality.
You do a great job and you’re on time!
The men were very professional. I appreciated having my corners protected from cords and equipment.
Great job.
Thanks, Drew, for an excellent job on the carpets and sofa and chair at the cabin. Well done. I particularly appreciate the efficiency of your work and the information you provided me about after-care. All the best and see you nnext time.
Easy to schedule. Fast service. Representatives work hard. Price is ok.
Tech did a great job explaining and cleaning!
Angelo and his crew ROCK !!!!!!
Cleaning Guy was awesome. He communicated great and did a fantastic job.
Your company cleaned my tile and carpets and did a horrible job. My carpets looked worse after you cleaned them and now they have a musty moldy smell. You returned and cleaned it a second time. I still have the moldy smell that occurred after you cleaned them the first time. My carpet never smelled like this until you cleaned them. The smell is making me cough and my carpet is ruined! I have used you in the past and didn’t have a problem. I don’t think the guys that cleaned them knew what they were doing. This mold /smell can’t be healthy. I want someone to contact me to resolve this.
The workers were hard-working, knowledgeable, and polite. They put in extra effort on my toughest stains. Myy rugs, staircase, sofas, and kitchen chairs look great!
Eric did a great job and was very professional and personable. would definitely recommend!
The technician was very knowledgeable, friendly, and was willing to work hard on heavy soiled places.
Great product and great cleaning techs! This is my 8th year using Zerorez.
Cleanliness, professionalism, quality
Great deal, on time, knowledgeable and friendly technicians
The guys were nice and very professional, however the job seemed rushed and a few spots, I believe, could have been pre-treated and brushed with the wide blue brush machine and had better results in the well trafficked entry way, they only did 2 rooms and I was charged for 3? Since it was just the trafficked areas a little more time and focus, I believe, would have produced a little cleaner carpet cleaning experience. Thanks for your time.
Lower prices!
The guys that come and service my carpet are always so nice and very informative with suggestions and advice where I need it.
Great service would highly recommend. Just had my carpets and couch cleaned and they look Awesome. Thanks Zerorez!!
The tech was friendly and did a great job!