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based on 34868 ratings.
What our clients think of us!
The following comments were submitted by our customers when asked to provide feedback on our service. In the interest of transparency, we present these comments as provided except that personally identifiable information has been hidden unless the reviewer has requested their full name be included with the review. No unfavorable comments have been removed.
Love how clean they get my carpets and how quickly they get them done! Great job every time!
Excellent service from start to finish! Ren was professional, friendly, and did an amazing job. Our carpets look and smell like new. Highly recommend, and we’ll definitely use ZeroRez again!
Process was quick, the pet and odor deodorizer has cut the smell! It dried quickly.
Good carpet cleaning
Clayton did an excellent job! Much better than last year. Very pleased with his prompt arrival and quality of work.
Poor result. Won’t use service again.
Pleased with our cleanings.
You do a great job for a little bit of money!
Friendly, fast, thorough service
The job was very well done. I didn't have to wait all day for the technician, and once he came, he did the job efficiently and quickly. Both my boys commented on how good the carpet looked after the cleaning.
So thorough, timely, courteous, professional and effective!!
Our tech worked hard to clean our carpets and we were thrilled with the results!
My cleaner was awesome with customer service, promptness, and doing a good job cleaning!
fast easy. rep was very good communication was great. billing easy
Dafney was amazing ! Did such a great job and was kind and professional.
Our carpets look great after your cleaning
Attention to detail - I did walk the rooms with the technician, pointing out the usual trouble spots - high traffic mostly. However, there is one small spot on the carpet that looked easy to get out that I did not point out to him. After the carpet dried and putting furniture back, I noticed that the spot is still there. It's not very big and I will spot clean it myself, but it made me wonder how well my carpet really got cleaned. The stairs were also an area that I was concerned about and I believe could be done better on the edges. It's very difficult to walk the house after the cleaning while the carpets are still wet, so it is always after the fact that I notice things that could have been better.
Friendly and energetic workers. Fast execution. Good Job. No residual smell.
I love how thoroughly cleaaaaaannnn my carpets are, and I love your professional employees!
Technician was very good. Took time to really get everything clean. Very detail oriented.
Very fast and efficient cleaning. The technician did an amazing and thorough job cleaning all stains. Our carpets looks like new again ! Thank you !
Didn't give me expectation of a 3rd floor charge, then highly overcharge for a small closet area.
The rep was nice, but I think that this is a common practice I've experienced with Zerorez.
Es un buen servicio,
Love the consistency of the quality of service.
Carpet is clean the service is very good a little to pricey
I love the way Zerorez cleans and their technicians are professional and thorough.
I like the technician that came to my home. He did a great job was very friendly and efficient. No pressure.
Service was great. The technician did a great job.
I like that you don't use soaps or chemicals to clean the carpet and your people are professional and courteous
The associates who do the cleaning are very friendly and knowledgeable. The prices are good and I am always pleased with the way my carpets look!