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based on 31039 ratings.
What our clients think of us!
The following comments were submitted by our customers when asked to provide feedback on our service. In the interest of transparency, we present these comments as provided except that personally identifiable information has been hidden unless the reviewer has requested their full name be included with the review. No unfavorable comments have been removed.
The cleaning was ok. I was charged for 4 rooms, technician only did 2, plus hallway, stairs and bathroom. I have called at least 3 times, sent a email as well. I have not heard back from ANYONE regarding having a credit put on my credit card. I finally had to issue a dispute with Citi Bank on my card. I love zero rez service and product, but not sure if I will ever use again. :(
Great service and friendly staff! Got the carpets clean and did a quick job of it.
I would appreciate if the technician did show up with a mask for now. But other than that he did a great job.
Brian did a great job. Pleased to have him in our home.
To early to evaluate
Get it done right the first time instead of having to go back to do right.
Promptness, friendly accommodating technician, carpets look and feel great!
The cleanliness of the carpet afterwards and the lack of residues.
Third time to use Zerorez but definitely not the last. Our technician was excellent, he was very knowledgeable and did a thorough job, exactly what I was hoping for. We always love the results from Zerorez.
Tech was courteous and cleaned my carpets quickly. My carpet looks great now. He explained everything to me on options for a deep clean but was not pushy about it. Will definately recommend your company.
Service was friendly and professional - both the reminder calls and the technician at our home. He was able to get out some difficult spots. ZeroRez does great work!
Spencer was great!
How quick I was able to get an appointment, as well as how well our carpet was cleaned
Carpet looks great and the technicians were professional and friendly.
No chemicals. Good results.
The carpet got very clean and spots are gone. Tanner was a great technician. He was on time and completed the job very quickly. Was a very pleasant person to have in our home.
Love the pretreatment… it was amazing to see so much of the dirt come to the top after that before it was actually cleaned.
I thought the entire process went really well. They had next day availability and the technicians showed up right on time and did a fantastic job! I will happily recommend Zerorez to everyone I know!
No chemicals. Our service professional was great and thorough!
Seems to clean better than other companies
Service and having a super clean carpet.
I appreciate them coming back and doing a redo because it was not done right the first time.
The technicians were punctual, professional, and did an absolutely beautiful job on my floors. I did not know my carpet would look so good! Very satisfied and already recommended Zerorez! Thank you 😊.
We were pleased with the job. but it seemed like the last time we had this done the rugs wern't left so damp.
The two fellows that came in cleaned my stuff were great hope to have them come the next time to
It was simple to schedule. The technicians were efficient, quick and courteous. They came in an did exactly what I asked and then got on their way. Super!
Clean efficient and know carpets
Erik was awesome. Very professional and accommodating.
The young man who cleaned our carpets was very courteous, hard working & knew how to get the best results. We were very pleased with the results.
Nearly 48 hours later and our steps are still quite wet. The technician must have used a ton of water and did not suck it out.