Zerorez Salt Lake City
12577 South 265 West #3A
Draper
UT 84020
United States

Average rating: 9.1 out of 10 based on 31759 ratings.

What our clients think of us!

The following comments were submitted by our customers when asked to provide feedback on our service. In the interest of transparency, we present these comments as provided except that personally identifiable information has been hidden unless the reviewer has requested their full name be included with the review. No unfavorable comments have been removed.

Report a concern   July 5, 2020 — Rated 5 out of 10 by A.H. Zerorez Salt Lake City
How did we disappoint you and what can we do to make things right?

We have not ever used Zero Rez before. Most of the rooms look good but a few that were pretty soiled do not look much better. I was a little disapointed.

Report a concern   July 5, 2020 — Rated 10 out of 10 by C.N. Zerorez Salt Lake City
What do you like about our products and services?

No residue and dries quickly

Report a concern   July 5, 2020 — Rated 10 out of 10 by Lisa Pollock Zerorez Salt Lake City
What do you like about our products and services?

We sold our home and Kirby at Zerorez made our carpet look great for the new owner!

Report a concern   July 5, 2020 — Rated 10 out of 10 by L.T. Zerorez Salt Lake City
What do you like about our products and services?

We appreciate the courteous service and the tech being on time and the cleaning is done in a efficient way.

Report a concern   July 5, 2020 — Rated 10 out of 10 by L.N. Zerorez Salt Lake City
What do you like about our products and services?

Riley did an exceptional job. Stains gone. Carpet almost looks new even though it's 25 years old!

Report a concern   July 4, 2020 — Rated 10 out of 10 by S.W. Zerorez Salt Lake City
What do you like about our products and services?

I felt your technician was very professional, courteous, and knew what he was doing. Went straight to work. Listened and answered questions. Did an excellent job.

Report a concern   July 4, 2020 — Rated 7 out of 10 by M.H. Zerorez Salt Lake City
What could we do to improve?

Lower your $50 per room charge for pre-treatment.

Report a concern   July 4, 2020 — Rated 10 out of 10 by Daphne Brown Zerorez Salt Lake City
What do you like about our products and services?

Zerorez cleans my carpets wonderfully well everytime. I like the professionalism of the workers and appreciate that they are really hard workers! I especially like that my carpets have no residue after the cleaning and that they look renewed and are totally clean. After many years of having other companies clean my carpets and not being satisfied, I now only use zerorez.

Report a concern   July 4, 2020 — Rated 7 out of 10 by R.B. Zerorez Salt Lake City
What could we do to improve?

I really appreciate that zerorez was willing to come back re-clean the carpet a second time when I found some undesirable streaks and shadows in my carpet.

Report a concern   July 4, 2020 — Rated 10 out of 10 by Lynn Jansson Zerorez Salt Lake City
What do you like about our products and services?

Very professional and knowledgeable. Did a very good job. Would highly recommend them..

Report a concern   July 3, 2020 — Rated 10 out of 10 by K.M. Zerorez Salt Lake City
What do you like about our products and services?

Good job. Great worker. He did a nice job. He seamed to really care. Would have him again .

Report a concern   July 3, 2020 — Rated 5 out of 10 by N.N. Zerorez Salt Lake City
How did we disappoint you and what can we do to make things right?

Again, we are fully satisfied with the level of service given by your technician. We did schedule a service mainly for cleaning a few spots In two different areas. Some of them got taken out by your machine and some did not. This morning we bought a carpet cleaning solution from a local retail store and were able to take out most of the Remaining spots manually!

Report a concern   July 3, 2020 — Rated 1 out of 10 by J.R. Zerorez Salt Lake City
How did we disappoint you and what can we do to make things right?

Multiple rooms did not come as clean as the should have

Report a concern   July 3, 2020 — Rated 10 out of 10 by S.M. Zerorez Salt Lake City
What do you like about our products and services?

Chemical Free

Report a concern   July 3, 2020 — Rated 9 out of 10 by J.C. Zerorez Salt Lake City
What do you like about our products and services?

Knowledgeable and nice service representative.

Report a concern   July 3, 2020 — Rated 10 out of 10 by L.H. Zerorez Salt Lake City
What do you like about our products and services?

Dries fast. Your technician was great

Report a concern   July 3, 2020 — Rated 10 out of 10 by G.S. Zerorez Salt Lake City
What do you like about our products and services?

Friendly and competent tech

Report a concern   July 3, 2020 — Rated 9 out of 10 by C.L. Zerorez Salt Lake City
What do you like about our products and services?

They did a great job, my carpet feels so soft and clean.

Report a concern   July 2, 2020 — Rated 10 out of 10 by Lynn Mcclurg Zerorez Salt Lake City
What do you like about our products and services?

I just like the science behind this process. The service provided always meets my expectations.

Report a concern   July 2, 2020 — Rated 10 out of 10 by D.C. Zerorez Salt Lake City
What do you like about our products and services?

At first the technician said he didn't know if the cord would be long enough to get to my unit.
Turns out it was long enough however, as soon as he started to clean the wand broke. We had to wait for an hour for another one to be received. Once he got the new wand it went pretty fast.

Report a concern   July 2, 2020 — Rated 10 out of 10 by David Burchett Zerorez Salt Lake City
What do you like about our products and services?

I have been using zerorez for a few years. Always happy with the results and the customer service of the employees. I will keep using their services.

Report a concern   July 2, 2020 — Rated 10 out of 10 by R.S. Zerorez Salt Lake City
What do you like about our products and services?

We love the feel of our clean carpets. They feel clean all the way down!!

Report a concern   July 2, 2020 — Rated 10 out of 10 by Dallas Beckstead Zerorez Salt Lake City
What do you like about our products and services?

Mitch was wonderful. We were very pleased.

Report a concern   July 2, 2020 — Rated 10 out of 10 by M.E. Zerorez Salt Lake City
What do you like about our products and services?

Right on time, fast service, everyone was on the ball!

Report a concern   July 1, 2020 — Rated 10 out of 10 by Nancy Braithwaite Zerorez Salt Lake City
What do you like about our products and services?

I can't remember how many years we have used your services. Your workers are dependable, very careful, thorough, and concerned about doing a good job, and they are always very respectful and polite. My carpets look and feel great. Thank you.

Report a concern   July 1, 2020 — Rated 3 out of 10 by R.I. Zerorez Salt Lake City
How did we disappoint you and what can we do to make things right?

spots were left in the carpet.

Report a concern   July 1, 2020 — Rated 9 out of 10 by M.O. Zerorez Salt Lake City
What do you like about our products and services?

Friendly and fast

Report a concern   July 1, 2020 — Rated 10 out of 10 by D.M. Zerorez Salt Lake City
What do you like about our products and services?

The technician was very positive and communicated well with us. He was respectful of distancing and not walking on the carpet when he finished. I was pleased with the results.

Report a concern   July 1, 2020 — Rated 10 out of 10 by E.M. Zerorez Salt Lake City
What do you like about our products and services?

Very professional and great quality.

Report a concern   July 1, 2020 — Rated 10 out of 10 by Holly Nelson Zerorez Salt Lake City
What do you like about our products and services?

Service was great. Did the cleaning in a timely manner.


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