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based on 31759 ratings.
What our clients think of us!
The following comments were submitted by our customers when asked to provide feedback on our service. In the interest of transparency, we present these comments as provided except that personally identifiable information has been hidden unless the reviewer has requested their full name be included with the review. No unfavorable comments have been removed.
Great tech. He recovered my carpets back to normal
Quick and good job.
I have used zerorez many times, they are always on time, friendly and quick . Why would I use anyone else!
Great customer service!
Connor did an excellent job cleaning all of my carpets. I would highly recommend your business to my family and friends.
Headquarters called when technician had 30 minutes left at the appointment before mine. Then the technician himself called me to let me know he was on his way. I liked that the carpet dried so fast! I thought it would take 24 hours, but it was less than 10! I really liked how the carpet felt after it was cleaned. It was fluffy and not crusty like other carpet cleaners I’ve used.
Promptness and production
Technician was knowledgeable and fast.
Ben was awesome!!! He was knowledgable, friendly and very helpful. Highly recommend ZEROREZ!
The technician was knowledgeable, thorough, polite and professional. Our carpets look great.
There was one area of the rug that took much longer to dry than the rest of the carpets cleaned.
Excellent service, completed faster than expected.
Although my technician was very pleasant and did a great job with my carpets, there were a few things I was not impressed with: he came to my door with no mask on and I had to remind him to get it. He also did not wear shoe covers or gloves in my home. With the rise in Covid cases and extra precautions I would have hoped that he would have been a little more cautious in my home. However, with that being said I am happy with the job he did.
Great customer service, great job done and very competent technician.
Totally satisfied with the Technicians level of service, but some areas did not turned out as expected.
Our tech was personable, on time, quick, and careful to discuss all steps with us. We will use zerorez again!
The carpet was really really wet after you left. It took a couple of days to dry. But most of the spots were gone. And carpet looked good.
Friendly, on time, excellect clean, I am and will be a return costomer!
Hunter was on time and super friendly. Our carpets and area rugs look amazing!
I was given several reminders. The technician showed up on time and did a thorough
cleaning job in a short period of time.
I love the easy scheduling. Our service man was so thorough and did such a great job. I forgot what color our carpets were. We will get a regular carpet cleaning now that I know how affordable it is!!
The man who did our carpets Wes wonderfum
I have been using Zeorez for many years. I have always been completely satisfied with the product and especially the service I received. Thank you
Austin did a really great job. He was friendly and courteous. We are very happy how our carpets look.
The guy that comes is very friendly and informative. He gave us suggestions on how to care for our carpet.
Great results and terrific customer service. Kirby is the best!!!!
Kirby was knowledgeable about the equipment and explained the how's and why's of the equipment being used.
Coast of doing two room, two hallways and spot cleaning stairs was very reasonable.
The carpet looks and feels better.
One issue was not fixed, peter order. Kriby and I could not find the actual spot of where there was cat urine order but we did our best to locate it and Kirby did do extra coverage to help get he order out.
Very cordial and informative personal. Only thing didn't expect was both stair ways didn't get clean, cost quoted didn't include both stairs. But otherwise very good service, was very satisfied with end result.
Customer service
The technician who came to my house did a good job, wore a mask the whole time and was very courteous
It was easy to schedule an appointment with Zerorez. I scheduled on-line. The technician, Hunter, was right on time and answered all my questions and made sure I understood everything about the carpet cleaning. He was friendly and very respectful of me and my home. The carpets looked great after he was done.