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based on 31759 ratings.
What our clients think of us!
The following comments were submitted by our customers when asked to provide feedback on our service. In the interest of transparency, we present these comments as provided except that personally identifiable information has been hidden unless the reviewer has requested their full name be included with the review. No unfavorable comments have been removed.
Mitch did a great job, was friendly and explained everything to me before he started. The customer service girl was extremely helpful and solved issues before I scheduled an appointment. All in all, it was a good experience.
Thank you.
The time that the Technician was going to arrive was communicated to me clearly, I received a call from the office saying when to expect the Technician. Then i received another call from the Tech himself letting me know he was on his way so there was no surprise there. He was polite and professional, taking the time to explain everything to me. I appreciated the mask and gloves as well as the foot coverings in this crazy time of Covid. I will for sure recommend Zerorez to people when they are looking for someone to clean their carpets.
We like that they do not put any residue in our carpets and we like the people who actually come and do the work. They are always considerate and pleasant. Thanks for doing a good job.
Mostly your techs. They didn’t over sale me, and taught me what I needed. They worked hard to remove a crazy stain and explained why I needed protectant. I was impressed and satisfied with their work.
the service was handled with professionalism, the actual cleaning was very well done, will
likely use your service again.
efficient and great results.
Zerorez came back and did a few areas that I didn't feel got done quite right. I was very specific with Hunter. He is a nice young man but really didn't listen to me. A couple of the areas that I wanted him to do he didn't do again. I was disappointed that he didn't listen to me and redo what I wasn't happy with.
Very clean carpet. Thanks
Easy to schedule and great people to work with. They do a great job cleaning the carpets and they aren’t wet forever.
Quick scheduling. Professional staff.
Our carpets looked great, no chemical smells!!
Thorough cleaning. Detailed report after the job
Zerorez was able to get my carpets the cleanest they have ever been. It was very easy to schedule the service, and the tech that arrived was extremely professional and kind.
Great job! Dried quickly and was very professional
Eric was an amazing technician would 100% recommend him in the SLC area
Our carpets look and feel amazing after they're cleaned and the professionals that come out to clean it are always so friendly and so good at their jobs!
First time using your company....very thorough and nice. Thank you!!
Excellent job, professional technician
The entire process was quick and efficient. I wish the additional items weren't so expensive and priced per room.
Easy scheduling process, friendly technician, clean carpet. Que dire de plus?
We were very impressed with our technician and how professional he was. Our carpets look great!
Clean, professional and a good price
Got up all the 🐕 hair. Clean and smelling much better 😉.
We have been using Zerorez for some time now and have been quite pleased, especially over the other carpet cleaners we used to use. The technician this time was friendly and efficient and did a gr eat job.
The cleaning method is very good. I really like that there is no smell in the cleaning solution because it is water. :). My carpets look and feel wonderful. Thank you! Mitch did a wonderful job. He was very courteous and professional.
Technician on time - careful with materials- never left slick spots on non carpet areas- worked hard at some stains - cleaned everything super well - was done amazingly quickly - technician was friendly and helpful
Always do a good job.
friendly representative, no harsh chemicals. The technician did have some equipment issues, but I wasn't bothered by it, just felt bad for the guy
Denny was prompt, informative and was not pushy about more services. He educated is so we could decide which was best for our carpet. I love Zerorez and have had nothing but perfect service every time we’ve used them. Thank you for providing the best
The outcome was truly amazing! I had ordered grout and tile cleaned as well as carpets cleaned. The technician did a sample area to see if I felt it made enough difference to spend the money as it is on quite a lot of money. Sadly because our tile grout was never sealed it didn’t make enough difference to spend the money. I REALLY felt this spoke volumes on the company as they want their customers satisfied.
Very friendly staff and our technician kept us informed about timing of his arrival.
He was ver courteous and wore shoe coverings as well as a face mask.
SO very happy! 👍👍