Zerorez Salt Lake City
12577 South 265 West #3A
Draper
UT 84020
United States

Average rating: 9.1 out of 10 based on 33693 ratings.

What our clients think of us!

The following comments were submitted by our customers when asked to provide feedback on our service. In the interest of transparency, we present these comments as provided except that personally identifiable information has been hidden unless the reviewer has requested their full name be included with the review. No unfavorable comments have been removed.

Report a concern   May 18, 2021 — Rated 10 out of 10 by C.H. Zerorez Salt Lake City
What do you like about our products and services?

It really made a difference with the cleaning of our carpet and tile. I was especially impressed with how clean they got our wool carpets, with the 7 year type of finish applied.

Report a concern   May 18, 2021 — Rated 9 out of 10 by K.I. Zerorez Salt Lake City
What do you like about our products and services?

30 day guarantee, company is very good to work with the customer on any issues.

Report a concern   May 17, 2021 — Rated 10 out of 10 by K.H. Zerorez Salt Lake City
What do you like about our products and services?

Safe for animals and babies! Kind people!

Report a concern   May 16, 2021 — Rated 10 out of 10 by Teresa Hunt Zerorez Salt Lake City
What do you like about our products and services?

Very thorough cleaning and pleasant technician.

Report a concern   May 16, 2021 — Rated 10 out of 10 by Jim Oblad Zerorez Salt Lake City
What do you like about our products and services?

Brian did a great job. My carpets are alive again and look new. I am very happy with your service and would very much like to have Brian back again next year. Thank you so much. Jim Oblad

Report a concern   May 16, 2021 — Rated 10 out of 10 by P.P. Zerorez Salt Lake City
What do you like about our products and services?

My white rug and white sofas actually look clean again. It makes me happy every time I walk in the room. Your employee was careful to clean up any water drips, to protect my wood floors, and to repeat the processes to remove stains and get out extra water. It is much more environmentally friendly to clean what we have than to discard it and buy new. Thank you!

Report a concern   May 16, 2021 — Rated 10 out of 10 by C.M. Zerorez Salt Lake City
What do you like about our products and services?

The carpet cleaning is the best. William was so pleasant, courteous and a very hard worker . I’m never disappointed in the results with you.

Report a concern   May 16, 2021 — Rated 10 out of 10 by Donna Christiansen Zerorez Salt Lake City
What do you like about our products and services?

Low residue. Fast dry time. Affordability. High-quality technicians.
I always share your name when friends ask about carpet or tile cleaning.

Report a concern   May 16, 2021 — Rated 10 out of 10 by C.W. Zerorez Salt Lake City
What do you like about our products and services?

Job well done....

Report a concern   May 15, 2021 — Rated 10 out of 10 by M.K. Zerorez Salt Lake City
What do you like about our products and services?

Zane was very thorough when he cleaned our carpets. They look great!

Report a concern   May 15, 2021 — Rated 10 out of 10 by S.D. Zerorez Salt Lake City
What do you like about our products and services?

Excellent service and care of property.

Report a concern   May 15, 2021 — Rated 2 out of 10 by K.M. Zerorez Salt Lake City
How did we disappoint you and what can we do to make things right?

Instead of trying to upsell everything, concentrate on cleaning what the customer asks you to. The tech said my couch wouldn’t come clean and yet I can see where he did try to clean it. We had two spots in an upstairs bedroom we were concerned about and they did not get cleaned. I paid A LOT of money and am not happy at all. I won’t be using your services any longer.

Report a concern   May 15, 2021 — Rated 9 out of 10 by M.F. Zerorez Salt Lake City
What do you like about our products and services?

They communicate, show up on time, and work quickly. We had them come back to get a few spots a little better, and we are happy with the results!

Report a concern   May 14, 2021 — Rated 10 out of 10 by J.J. Zerorez Salt Lake City
What do you like about our products and services?

Mitch was great! Efficient, knowledgeable, respectful, quick and friendly. Went overboard to go the extra mile!

Report a concern   May 14, 2021 — Rated 9 out of 10 by M.S.G. Zerorez Salt Lake City
What do you like about our products and services?

Polite staff. Fast and efficient

Report a concern   May 14, 2021 — Rated 7 out of 10 by R.L. Zerorez Salt Lake City
What could we do to improve?

I had issues with a reminder text going to the wrong number and they cancelled my appointment but I got an email reminder saying they'd be there. That caused a delay in cleaning my carpets which was frustrating. If they'd find simple confirmation when the person cancelled my appointment they'd know it wasn't the right person and could have avoided all the frustration.

Report a concern   May 14, 2021 — Rated 10 out of 10 by M.L. Zerorez Salt Lake City
What do you like about our products and services?

Very fast, efficient, and effective. Carpet looks Great!

Report a concern   May 14, 2021 — Rated 4 out of 10 by D.W. Zerorez Salt Lake City
How did we disappoint you and what can we do to make things right?

Just didn't feel that the carpets were cleaned as good as others I have used in the past.

Report a concern   May 14, 2021 — Rated 10 out of 10 by E.P. Zerorez Salt Lake City
What do you like about our products and services?

The men that cleaned our carpet did an excellent job.

Report a concern   May 13, 2021 — Rated 10 out of 10 by L.S. Zerorez Salt Lake City
What do you like about our products and services?

On time, very thorough, good manners,and clean cut. Definitely use you again and refer you to others.

Report a concern   May 13, 2021 — Rated 10 out of 10 by L.D. Zerorez Salt Lake City
What do you like about our products and services?

Your exceptional service and your technicians.

Report a concern   May 13, 2021 — Rated 10 out of 10 by cheryl aiono Zerorez Salt Lake City
What do you like about our products and services?

We were pleased with the service provided, from scheduling the appointment up to and including the cleaning provided by your technician, William K. We will continue to use your services in the future.

Report a concern   May 13, 2021 — Rated 10 out of 10 by G.L. Zerorez Salt Lake City
What do you like about our products and services?

I like the no residue because of my allergies.

Report a concern   May 13, 2021 — Rated 2 out of 10 by M.L. Zerorez Salt Lake City
How did we disappoint you and what can we do to make things right?

I really liked the idea of no residue on carpet but I just don't think your way of cleaning actually gets the carpets really clean. Yes they are cleaner, but there are still dirt streaks in my carpet even after it getting cleaned twice. Yes my carpets are older and maybe that might be a contributing factor but after a carpet gets cleaned, there really shouldn't be streaks that can't even be vacuumed up after the carpet dries. It wasn't worth the effort of moving all the furniture twice and having it still look dirty. Sorry.

Report a concern   May 13, 2021 — Rated 10 out of 10 by C.L. Zerorez Salt Lake City
What do you like about our products and services?

Good job.

Report a concern   May 13, 2021 — Rated 9 out of 10 by R.P. Zerorez Salt Lake City
What do you like about our products and services?

Efficient. Very clean after completion.

Report a concern   May 13, 2021 — Rated 9 out of 10 by K.H. Zerorez Salt Lake City
What do you like about our products and services?

Polite efficient effective

Report a concern   May 13, 2021 — Rated 10 out of 10 by Heath Hayward Zerorez Salt Lake City
What do you like about our products and services?

Very friendly staff. Quick results with online scheduling and honest.

Report a concern   May 13, 2021 — Rated 10 out of 10 by Heather Rasmussen Zerorez Salt Lake City
What do you like about our products and services?

I like how thorough and professional the technician was. He took the time to explain the process and tips on taking care of my carpets and rug in between the cleanings. Mitch was great!

Report a concern   May 12, 2021 — Rated 10 out of 10 by R.H. Zerorez Salt Lake City
What do you like about our products and services?

The people you send out are great.... I really like the young man who came this time he was wonderful and took exrea time to do a really good job!


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