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31759 ratings.
based onWhat our clients think of us!
The following comments were submitted by our customers when asked to provide feedback on our service. In the interest of transparency, we present these comments as provided except that personally identifiable information has been hidden unless the reviewer has requested their full name be included with the review. No unfavorable comments have been removed.
Tech was great
Drake did a great job!
The quality I used to see and came to expect is no longer what I experience or see from this company and it's employees. I keep thinking I will give your company another try but sadly I am disappointed again. I do not feel a full effort is made to really get my carpets clean and they still look dirty. The technician was courteous but the effort and quality of process is noticeably different from years ago.
Good and friend tech. Very satisfied with and cleaning.
Great job
I have found that zerorez cleaning lasts way longer than any other cleaning.
Our service tech was super friendly, and very helpful. Our stairs were so dirty and he got them so clean, we were amazed.
Quick and professional
No chemical residue. Professional service.
My carpet looks wonderful every time I use Zerorez. The service is excellent.. I will always use Zerorez..😊
💙
Fantastic quality and amazing service! Night and day difference with how our carpets look!
When your man declared the cleaning done, I asked that we do a walk thru to see how well the cleaning turned out. I found at least 15 spots that were not removed in his cleaning. Your man then cleaned them all, but I had to find them. He should have checked his own work, not relying on the home owner to find them. I am very disappointed in the thoroughness of your employees!
Cost, friendly employees. The cleaning was fantastic.
Great service, they are kind and friendly, Sage and responsible. Good fresh cleaning and no issues.
Extreamly happy with Mitch. I had alot of questions and he answered everyone. He was also fast and did a great job!
Excellent service!
Excellent cleaning product
Excellent service tech...interaction & expertise
Care of walls, doors, corners
Excellent COVID-19 protection
Excellent cleaning & drying time
Thorough
Your office personnel and technician were very respectful and helpful. The carpets look great!
No suggestion
Efficient
The cleaning tech was courteous and helpful. He moved furniture to clean the carpets. The cleaning was efficienlly completed, with a few of the stubborn soiled spots still visible, but not as before the cleaning. Overall, we are pleased with the work.
Consistently great service! Jacob and Sam were very personable. Did an incredible job! LOVE ZEROREZ!!
Every time I have had my carpet cleaned, it looks, feels and smells very good. All the techs have been professional and answer all my questions.
Thank you so very much!
Carpets cleaned up nicely. Very efficient work.
We have used Zerorez for years and have never been disappointed.
Service was wonderful; very timely--they came when I had been told they would.
Technicians were very professional. They explained what they would be doing and answered all my questions.
Your technician was very professional and very nice. He did a great job. Our carpets and area rugs look great. Will definitely call and recommend you again.
You have a phenomenal product, your technicians are professional and you stand by the results of your cleaning.
I like that Zerorez doesn't use any chemicals to clean my carpets. They always look so nice after they are done. And they smell clean without an overpowering scent. The price is reasonable and they always come when they are scheduled. I will continue to use Zerorez.