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based on 31759 ratings.
What our clients think of us!
The following comments were submitted by our customers when asked to provide feedback on our service. In the interest of transparency, we present these comments as provided except that personally identifiable information has been hidden unless the reviewer has requested their full name be included with the review. No unfavorable comments have been removed.
Eric J came and did a re-service on our carpets. It was a 100% improvement. He went beyond the minimum and made them look very nice. We were very pleased.
After everything dried there were still 2 places with stains that did not come out, but overall, we were so glad to get our carpets cleaned after 7 years and 3 dogs in our home. Joe was great, and I I would recommend you... my only reason I didn’t give you a 10 is because we waited all day, and he was running behind, but no one let us know until I called to find out what was going on...I got a discount for the inconvenience, which was great, but no communication, and an appointment that didn’t start until after 5, was a pain.
It leaves no residue.
Amazing method and outcome!!! Perfect every time!! Tends not to resoil as quickly as "soapy" methods. I recommend their sealant.
The process doesn’t leave a damp odor when finished.
The employees are so nice, not pushy, and will always work hard to make sure I'm 100% satisfied. I love how clean my carpets and upholstery are after a cleaning.
The service tech was on time, very courteous and seemed very knowledgeable.
Very professional, done well, very great employees.
Always do a great job.
My technician went out if his way to try and get some stains that were left my renters and he was able to get most if them out!
We have been customers of Zerorez for 25+ years. I recommended them to my sister in Smithfield several years ago. They had to get enough customers to make it worth their while. Now I think they have Zerorez in Smithfield!
ZeroRez worked a miracle on the deep cleaning of some serious pet stains!!
The guy who came to our house was super attentive and professional. He did a great job and made sure that problem spots were well taken care of. Highly recommend.
Caleb was friendly, professional, fast and efficient. The carpets look great.
We called and have not hear back from Zerorez. We scheduled a tent-trailer with canvas that needed cleaning and two cars. The technician came and said he could't do the tent trailer but after some convincing he called a person and that person told him he could do it and what to charge. He gave me a bid and I told him to do the three items. He said it might take around 2 1/2 hours. My husband and I left for 25-30 minutes to run an errand after he had just started cleaning the canvas on the trailer. When we returned he had started on one of the cars. We do not feel that he took any time trying to clean the canvas, it was a terrible job and the cars were very expensive to have done. We have used Zerorez many times before to do our carpets and have been very satisfied. This technician acted as if he didn't care about the quality of the work he did. The cars were Beetle cost $240.00 to have only part of each seat cleaned and the Durango cost $250.00 to have the carpets cleaned. Those fees were very expensive but I approved his estimate. The tent-trailer canvas cost $400.00 which I was happy to pay to have it cleaned but it didn't look as if he did much if anything. I am going to post my opinion on this on Facebook. We should have had the courtesy of a return call.
My carpets look great!
Friendly and professional employee who came to clean my carpet
Quick efficient excellent results price good.
I love Zerorez. My carpets always feel so clean afterwards and stay clean longer. They dry quickly which is a great plus and their technicians are always so professional, ask you to check their work and very efficient. Plus I love that they have corner protectors!
The technicians are always friendly and work efficiently too.
how clean the carpets look and feel
Great service. Rich was great. Thanks
Fast, efficient, and friendly.
No contaminents
I appreciate Zerorez’s quality & commitment to good customer service. They show up on time, communicate before & after the appointment, send a nice person to do the job & get the carpets clean.
Very professional and knowledgeable. I like that my carpets are clean without a lot of chemical residue. Technician was fabulous!
Great cleaning of our carpets and tile.
Showed up on time, finished quickly and the carpets were well-cleaned. Thank you!
Your technician took the time to explain the cleaning process and the time needed to clean thoroughly thank you.
My carpet looks amazing after getting it cleaned, I am very impressed by this company. Definitely will have this service done again the next time I need my carpet cleaned.