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31758 ratings.
based onWhat our clients think of us!
The following comments were submitted by our customers when asked to provide feedback on our service. In the interest of transparency, we present these comments as provided except that personally identifiable information has been hidden unless the reviewer has requested their full name be included with the review. No unfavorable comments have been removed.
Fast drying. Prompt technician. Courteous. Careful with my things.
He was great! Loved the service.
I liked receiving a call before they came. Everything was explained very well to be. I felt comfortable with them in my home. They were very thorough and answered all my questions. The carpet looks great!
Extra spot treatment. Spots not taken care of & need to schedule a return visit.
William was very thorough and pleasant. The carpet isn't completely dry, but it appears to look fine.
Zerorez is the only company I trust to clean and sanitize my carpets. Especially with the Covid virus a concern for so many of us. See you again soon.
Zerorez is professional, quick, thorough, and always friendly. I love working with the people at Zerorez!
I love my clean carpets - added bonus were the nice young men, so polite, wasted no time.
The 2 young men who serviced my home were very knowledgeable and professional. I would recommend your company to my acquaintances. Thanks for the good work.
We only use Zerorez to have our carpets cleaned. Their cleaners are so professional and polite. William made our carpets look like new!
Carpets look great
Carpet cleaning
I had two areas on my wall that got dinged up. You were kind enough to offer a generous credit but i still need to make the minor repairs.
I don’t recall having that issue before when having the carpets cleaned.
Very thorough and professional.
Thank you.
Too fast and not careful, very disappointed. Loved using them previously. Still wet after 11/2 days. Had to have carpets Stretched and relayed in 2 rooms.
great service. technician performed excellent service.
carpet looks great
I’m sure our furniture is cleaner, but it just doesn’t look much better. I had higher expectations. The guy that came out was nice and professional, but it just wasn’t as good as I’d hoped
i like your idea of not using soap. thank you. i love how clean my carpet is after you leave and for months after
James was fantastic and did a great job. Carpet came out cleaner than expected. Very happy with the results!!
Friendly, informative staff and a terrific end product with our carpet cleaning needs!
Drake was very professional and hardworking. He was also very kind and a joy to be around. He’s also very knowledgeable about stains. I would definitely recommend zero Rez to others
Very professional,
My carpets are only 4 years old, but they had some stains that we haven't been able to get out. They have all been removed and my carpets looks amazing! And they have a 30 day guarantee so if the stains resurface because they were deep into the padding they will come back and take care of them again. Scheduling, reminders, and the amount of time to do the work was perfect!
Great experience! Technician was very professional. We are very pleased with the results. Will definitely use Zerorez again.
I’ve had Zeroerz for several years and they are On time always polite. I have told my friends to use your services because my carpets always look so clean Bye keeping the carpets clean they will last longer. Thank you ZEROERZ
Punctual
Friendly
Great product
Willing to do additional services
I like that only natural stain removers and special hot water are used. Our carpet is OLD and well used, but it looked much better even considering all that and did not smell chemically. The tech was an extremely polite and cheerful young man! Very pleasant!! We were overall very pleased with our experience!!!
The cleaning was very well done and the carpet looked almost new. The represenattires were very friendly and professional. Would definitely use again.
Your representative was thorough, polite and friendly.
We love the way our carpet look and smell and we especially loved having Richard Howard in our home. He worked so hard to get the pet odor out of our carpets. He gives your company a good name!!!