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based on 33425 ratings.
What our clients think of us!
The following comments were submitted by our customers when asked to provide feedback on our service. In the interest of transparency, we present these comments as provided except that personally identifiable information has been hidden unless the reviewer has requested their full name be included with the review. No unfavorable comments have been removed.
Carpets came clean
The service was fast and the employee was friendly. My carpet look amazing! thank you!
Our son was a one man wrecking crew "trashed" our basement carpet. I can't believe how good it looks; so much better than I thought possible.
Good service.
Very courteous and professional technicians who set realistic expectations.
The carpet is cleaner than with other carpet cleaning methods. The carpet dries fast and looks and feels clean. The employees are very professional and work hard to get out even the toughest stains.
Zerorez is recommended by the national carpet makers manufacturers.
The technician was professional and very helpful. He answered all my questions and did his best to do a very good job.
I was very pleased with every thing about Zerorez ! Eddy was a very nice young man that did his job good. Our carpets and tile look Beautiful !!! Thanks Eddy for a great job! And yes I will be recommending Zerorez to my family and friends.
The spots I pointed out to the technician were still there after he left
I had an appointment the day after I originally called. The time involved for cleaning wasn't long at all. Jarom was very personable and explained each step he took. The cost was especially reasonable, and I am very pleased with the outcome of the cleaning. I didn't think the carpet could ever look so clean.
Past the carpet being the cleanest it has ever been, our service technician was very thorough, knowledgeable, and worked.
I have always been pleased with the results and the service. This year I appreciated the personal call (as a return customer) to let me know about the current special. I also had (Chris) add a couple of jobs while he was there (sofa and area rug) and he was very accomodating and did an amazing job. Zerorez has always been very accomodating, professional and efficient and my carpets always look great after the job is done. I also appreciate the knowledge and expertise that is readily available to the customer while the job is being completed.
I like that no chemicals are used. It has been 10 days since we had our carpets cleaned and so far we are very pleased.
David and Robert did an excellent job. They listened to my requests and did a thorough job. They are hard workers and pleasant! I always call Zerorez because of service like this! Thank you!
I enjoyed the professionalism of the technician who came to help us. The problem wasn't completely resolved but better than before he came.
I am amazed with how clean my carpet is now. I was seriously considering getting new carpets. I like the protectant that was put on after they were cleaned. Clemente did a wonderful job!
I like that you are a green service. The carpet always
Looks amazing an drys so fast.
The tech did his job well, and was very informative. And my carpet looked very clean. It was the first time that it had been cleaned professionally in 18 year.
I loved the feel of my carpet afterwards!
Clean carpets, excellent technicians, on-time service, good value
I thought the carpet cleaning was very good. My carpets look great. Thanks
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Outstanding job! Very friendly and professional. Kastan's knowledge of carpet cleaning and in answering my questions about Zerorez. Being a new client I was very pleased with the way Kastan did all of his duties and represented the company as a upbeat and respectful Zerorez employee.
I will be using Zerorez again and
recommending them to my friends.
Thank you for making the experience not only pain free but a pleasure, Name removed
The service you provide is professional in that you make sure your service technicians use booties for their shoes, etc.
The job was completed in good time. The carpet tech was nice and worked hard.
Techs are nice
I like that I was able to get on the schedule very quickly. I also liked that there are no cleaners or detergents used in the process. Porter is very friendly and informative, he answered all of my questions and was patient with me. My old dirty carpets look so much better.
How well the carpets stay clean.
great service
How quickly it dries.