- Phone: 801-288-9376
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31503 ratings.
based onWhat our clients think of us!
The following comments were submitted by our customers when asked to provide feedback on our service. In the interest of transparency, we present these comments as provided except that personally identifiable information has been hidden unless the reviewer has requested their full name be included with the review. No unfavorable comments have been removed.
Consistently follow through on call back reminders.
Our carpets look wonderful and they feel so soft. They are like new. Your technician did an excellent job and was so professional. Thanks for doing such a wonderful service.
great technique
Service tech. very friendly and helpful. Carpets look and feel great.
The new agitator works wonders. Well worth the investment I'm sure... This new procedure/tool will keep customers coming back because it truly does clean much better and make that much of a difference!
I love that you don't use any harsh chemicals and that there isn't a soapy residue left after the cleaning.
Your technician, was a knowledgeable and hard-working young man. He was willing to stop and listen to requests about re-doing certain spots. The cleaning of the carpet was first rate, due to his experience and perserverance on tough, ground-in dirt areas. We will definitely call back, but want him as the techinician.
Satisfied client
The carpet is cleaner than it has been for a long time.
Friendly, professional, well trained staff. My carpets looked great, and the equipment pulled out most of the moisture from the carpet so I did not worry about the
hard wood floors underneath getting damp.
Website is a pain, phone numbers do not work, verbal bid was lower than written estimate. Nice try
Very thorough. Areas can be used immediately after treatment. Removed pet problems from my rental units.
I like the fact that the individual cleaning my carpet took the time to answer all my questions and went the extra mile to get out a stain that was very difficult. He was professional and well informed on the services the company offered and the carpet looked fabulous when he was finished!
The cleaning is thorough and the attendants work very hard to get every stain cleaned and every problem area as clean as possible. Yet they are fast and the carpets dry quickly. I have used zerorez every time I have needed my carpets cleaned for over ten years! I have also used them for tile and grout cleaning and vent cleaning as well.
Clean equipment, efficient technician, carpet looks great!
Technicians are friendly and helpful. They do a great job for a great price and are quick.
You make sure that you do a good job even if it means coming back again. Thank you
Your field manager is very pleasant and tries to do a very good job.
Mitchell was so polite and professional! he went the extra mile to make my very first experience with Zerorez Wonderful! He did a great job! I just recommended Zerorez to my sister who has already booked for next week! Thanks!
Name removed
Dries quickly and get's the job done. Great customer service and friendly, knowledgeable technician.
The product does a great job of cleaning and it is green. The service was wonderful!
I like your technology but most of all I like your technicians. They are totally trust worthy and honest. I would invite them into my home anytime without worry.
I was very pleased with the service. My carpets looks wonderful. Isaias was great he explained everything, making sure my questions were awnsered before he started. They took extra precautions around the corners to ensure they did not damage the walls. I would highly recommend Zerorez. In fact I already have! I will only use zerorez in the future.
The zero rez name says it all
First of all you worked me into your schedule!! I so appreciated your company's flexibility and effort on my behalf. Second, your serviceman Charles was on time, excellent and worked to clean two love seats so that last night I could have my unexpected company sit on them without threat of being covered in dog hair. He was extremely personable and I will request him again.
Many thanks.
Quick service and did the job well.
Carpet smells clean, not like cleaning product and it feels soft, not stiff. Quick dry time, convenient appointment times, polite technicians.
My carpets are about 10 years old and looking "grey". Last year I had zerorez clean them and I couldn't believe the difference. They matched the non traffic areas again, and the stairs were so much nicer looking. I had you come in for a second cleaning, and the carpets look great! I know we won't have to replace them for awhile as long as they look this good.
That there is no soap residue left behind. Isais was great to work with.
it was fine
ilike no rez bcause it last longer between aaplications
Workers were very attentive to our thoughts and needs and cleaned everyhing thoroughly. They did not waste theirs or our time but were very effentiant. They were young, intelligent and interested in doing an excellant job, which they did!