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based on 34278 ratings.
What our clients think of us!
The following comments were submitted by our customers when asked to provide feedback on our service. In the interest of transparency, we present these comments as provided except that personally identifiable information has been hidden unless the reviewer has requested their full name be included with the review. No unfavorable comments have been removed.
No chemicals
They did an amazing job, were quick, and educational! Chris and his team helped me learn and understand how to take better care of my carpet.
no soaps or stuff left in carpet
Excellent service. Did a good job.
You were not able to get the stains out of either rug that was cleaned. And The one small spot on one carpet edge wa still there as well.
But the technician, Mike, was friendly and recommended furnace filters and some other services to us. With the exception of the stains, the carpets look great. Thanks.
Do not share my name publicly, I can't see if it is checked or not.
Eddy was very helpful and took his time to do a thorough cleaning job.
THEY WERE ON TIME AND THEY DID A GREAT JOB!
I like how clean my carpets come and how clean they stay.
Excellent cleaning!!!
Ease of appt. making
Hard working service techs, eager to please and do a thorough job.
I have never had a tech be late for a scheduled appt.
Technician friendly, did a great job.
Carpets stay cleaner longer. The sanitized feel. No harsh chemicals.
The first time I used you I was completely satisfied but this time the technician did
the job is a third of the time and I was not as happy. He said that the carpets were as
clean as they could be but it was not like the first time I used your company. I like the
process and I will use you again but I will just stay right with the guy and make sure he
does a better job.
I had a thorough and hard-working employee in my home who was very pleasant and courteous. He made suggestions for treatments that I felt were helpful. I also feel relief in knowing that if an area didn't come out as well as expected, a second effort will be made. We have dark brown carpet so, until it is dry, it is hard to see how good it looks, so the return feature is important to me.
I like that Zerorez doesn't use soaps to clean carpets. There is no soapy residue. The technicians are always nice and professional.
No sticky residue
I like the no soap
Clean-ness feeling and professionalism of business office and service representative. They called and were early to the appointment.
Great job!
The non-chemical nature of the cleaning.
The fact you really only use water not chemicals. Greatcustomer service.
Dries quickly. Deep clean
There are spots that were left and the closet with the cat urine smells worse than it did before.
Nothing I can think of at the time.
We love that there are no chemicals. The technicians were so friendly and answered all our questions! We will definitely use you again!
Willing to fit us in in a pinch. Professional and going the extra mile.
My floor wasn't proper seal.
The Technician was hounest about some of the satins in the carpet possivley not comming out. very please that our carpet got as clean as it is.
You are on time and do a great job of removing horrible dirt from carpets. Thanks so much
PROMPT, CLEAN-CUT SERVICE. JOB DONE IN STEADY, IMMACULATE MANNER. TOOK GREAT CARE AROUND ALL FURNITURE AND ACCESSORIES.
WILL RECOMMEND TO ANY NEIGHBORS AND FRIENDS.
ZEROREZ PROVED TO BE A GOOD FIND FOR ME
Pleasant customer service, proactive scheduling, a quality process, and a satisfied finished product.