What our clients think of us!

I liked how clean my carpets felt and I didn't feel like anything was left behind.

Quick, Efficient, polite, and my floor looks great!

The service technitions were able to remove a stain from our carpet from the Ivory Home builders 9 years ago. We tried most store bought stain removers and nothing worked. We were very happy with the results of the cleaning. I wasn't very happy with the large hole left in my wall after they knocked down a wall hanging with their cleaning hose, but the sheetrock will repair.

Thank you,

Pat Last name removed

The technician was great! I felt he went above and beyond what I expected!

service was quick and courteous.

Friendly service - completed a thorough job!

your technicans are very knowledgeable and friendly. our tech informed me of the processes used and began the work. the work was done in a timely manner and to my complete satifaction.

My main concern was a pet odor that I wanted removed.....it is still in the carpet.

You are quick to respond, your reps are professional, and you do a great job.

My carpet always looks great after your cleaners have been here, and stays looking clean for a long time afterwards. The workers are true gentlemen and are clean-cut and friendly. The whole house smells so clean and fresh.

Quick, efficient, and effective, and affordable.

The carpet looks great

No chemicals.

You don't use tons of chemicals and my carpet looks great afterwards.

Great and knowledgable technician. Great results!

The techs did a very good job cleaning and restretching. I noticed that they went over a high traffic area numerous times in two directions to get it really good.

I loved everything! The employees were beyond nice, they were quick, and flexible, and just really there to make a customer happy!

I thought your employee was very thorough and explained everything well. Also polite.

It didn"t leave as smell. The spots all seam to come up. I have not seen the carpet since it dried. I will check it out as soon as I can.
thank you,

Very knowledgeable technicians, very accommodating!

I could use more than 48 hours notice on the time window. I work with rental properties and it takes a while to contact my tenants to see if they'll be home. 48 hours isn't much notice if they can't do it and I need to reschedule.

Your scheduling process stinks. Most companies I have dealt with give a window of time the technician will arrive. All of them are at the front end of the window. Your technicians arrived at my home 30 mintes late. Apparently your policy allows custoemrs to add on additional work. That is great for the first customer on your schedule for the day but really sucks for those later on. When I make an appointment I expectd to be able to choose the day and time that I can get the work done. I received multuiple calls from your staff telling me that the technicians would be delayed30 minutes to an hour. This was very frustrating. Also, I am not convinced that your cleaning job is any better than your competitors. Stains still remain. I guess time will tell on that. I was told to allow 6 hours for drying time. The carpets were not dry until 18 hours later. I am not impressed.

At the time of our appointment (and when the tile was still wet) everything looked great. Though the technician thought he would need to come back and redue the downstairs, after everyhing dried, the downstairs looks dirtier than it was before they got there. I have scheduled for them to come back out. The upstairs looks good but there are some details that was totally missed. If you look on the tile there is no sealant used close to the walls and looks very dirty.

The stairs were done and they did a really good job with that.

No residue, using only steam to clean. Friendly, helpful, informative and professional technician. The discount from the radio. Clean carpets, no smells. Thank you, I am very impressed.

Great service. The tech was very knowlable and answered lots of questions about cleaning and carpet care. I like that you dont use chemicals.

After the the first two failed attempts at getting our carpets cleaned correctly the service that we initially needed was done succesfully. I felt pushed into the service because I wanted a refund of part of my money which I was obviously not going to recieve. I don't think I would ever recommend zerorez to anyone from the experience I had.

quick dry time, good scheduling

We were satisfied.

Efficient office practices. I'm always called when the tech is on the way or when they're going to be late. Excellent Service.

I love how great my carpet looked immediately. I didn't have to wait for the water to dry to see the difference.