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based on 31039 ratings.
What our clients think of us!
The following comments were submitted by our customers when asked to provide feedback on our service. In the interest of transparency, we present these comments as provided except that personally identifiable information has been hidden unless the reviewer has requested their full name be included with the review. No unfavorable comments have been removed.
The results were better that I expected! The technician was polite and efficient! I will never go back to ChemDry!
Your employees were great and very helpful.
The way the carpet feels after the application. Soft and like new!
The Quality of the technician was excellent and time of arrival up dates were great so I could accomplish other projects. The carpet dried rather quickly so we put things away. Great experience!
Communication was excellent. Time of arrival for service was given with several phone calls. They came when they said they would. The cleaning was done quickly by a very well groomed technician. The carpet looked great. I added tile and grout cleaning after the carpets were done. The grout looked so much better.
pet treatment
I was disappointed that the technician didn't explain what he was doing. For example, I have no idea if he vaacumed or if my vaacum job was all that appened. I also expected my carpets to seem fresher. I realize there are no chemicals used to make them smell pretty, but I at least hoped that there would be lack of smell. I want things to smell clean to feel that they are clean and my carpets still smell dirty.
I was impressed with how clean the carpets looked and felt. The carpet cleaning works fabulously.
I was amazed at how easily the stains came out of my carpet,I really didn't think they would. The young man who cleaned my carpets was very professional and friendly. He answered all my questions and was very knowledgeable about the product they use. I have had my carpets cleaned by other companies before and not been as satisfied. I will definitely use zerorez again and I will recommend them to family and friends.
The guy who cleaned our carpets was super helpful and great with answering all our questions and concerns. Above all I loved the great customer service.
People are very knowlegable, the carpet looks new after cleaning and I've never had a bad experience with ZeroRez. Loved Isais when he came on Friday. Was through and really went through the options.
We had a very dirty carpet and didn't think it could come clean. We heard Zerorez ad on the radio and wanted to test it out. We were amazed at what Zerorez did for our carpet. We didn't need to replace it because of neglect by renters. We were very happy!
Lower prices or better bundling to make it more affordable to clean more areas.
Looks great
Thorough cleaning with very good results. The price was very reasonable too. Thank you!
Very friendly and get the job done correctly the first time! I know when your company comes, whether it's to clean my vents or my carpets, it will be done right!
Everything looked so good Tile was amazing. Thanks
You guys got my carpet cleaner than any other cleaner i have used before. I love the way they look you guys are awesome!! our carpets are 6 years old we are trying to make them last a couple more years. I will definately use you guys again in about 6-7 months and I will definately refer you to anyone and everyone. thanks you so much. also the two guys that came to my home were very very kind and respectful and they did an awesome job. so thank you again zerorez
I loved the result! I felt like you did a really good job & my caroets looked great!
No chemicals, use of corner protectors and shoe booties.
Our carpet cleaning was great! The technician was knowledgeable and friendly and he worked really hard to get our terribly dirty carpet clean.
You're a very full service cleaning company, and your technicians took great care while in my home.
My carpets look cleaner than ever before. With other services my carpets had started to look dingy by this time. My carpets are still clean. Your technician told me about your technology and products and was very professional and a good worker.
Zerorez cares about customer satisfaction. I have used them twice now. I have been impressed with how long my carpets look clean. Thank you for a great job!
What we especially liked was the knowledge and professionalism of our technician. He explained everything to us and did an excellant job cleaning the carpets.
Ii like many things....
1. Came on time
2. Service Rep was uniformed, clean and friendly
3. Carpet was immaculately cleaned!
4. There was one spot that would not come out, he showed me, explained what he had done and then tried again
5. Spots came clean that previous attempts claimed were set for life
I love the service! Thank you Isiah
The technicians were on-time, professional, and very friendly. We had you clean the carpets and the air ducts in our new home and the result is fantastic. We are very pleased with the quality of work. When any of our friends need carpets cleaned, we will certainly recommend Zerorez.
Removes stains and the technician is helpful.
made my carpet look brand spanking new.
The Technicians are courteous and knowlegable and careful. The cleaning process is superior to any we've used before.