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based on 31039 ratings.
What our clients think of us!
The following comments were submitted by our customers when asked to provide feedback on our service. In the interest of transparency, we present these comments as provided except that personally identifiable information has been hidden unless the reviewer has requested their full name be included with the review. No unfavorable comments have been removed.
The clean feeling and the professional work done. Great service!
I was very impressed with your products and service.
No detergents; fabulous technicians;Super clean carpets!
friendly and helpful Technician. Very timely and willing to come on a Saturday.
The service was on time, efficient and friendly. Thank you.
The work was done quickly and looks good.
Didn't get the spot off the floor
professionally done and good finished product
The floors dry quickly and they look very clean
When you leave I know my carpets are clean. I tried others but they just are not as good as you!
My carpets stayed wet for much longer than I had anticipated. Your employee left at 3:00 PM and I could not move my furniture back in the room until the following morning. Even then, the carpet was slightly damp in places. Since both my living areas and bedroom were cleaned (as well as my furniture) we felt displaced with nowhere to go. But your guy did a good job cleaning, and things look and smell much better.
Prompt and quality service. Our 17 year old white carpet looked practically new again.
Zerorez employees are always very professional. I have been very satisfied with the results of their cleaning processes.
The carpets look great - and smell clean! Thank you!
Keep the appointment (I was told it would be between 8am and noon initially and that I would be notified 2 days in advance of a closer time estimate. I receive no further notification until I call at noon on the day of the appointment to see where my technician was and told my time was scheduled from 1 to 5 pm and that it would be closer to 5pm. The technician arrived soon after 5pm but didn't finish until after 8pm. I was told it would dry in 4 hours. I checked it at noon the next day and it was still damp. I put fans on it and it was dry by the evening. There were some high traffic areas that still showed soil.
in and out in great time - great job
We had a very difficult stain and Zerorez went above and beyond to get it resolved. Thanks You very much
Very friendly technicians. Carpet was almost dry by the end of the day. Very fresh smell and carpets are very clean. I would use your company again. Will schedule around mid. December.
I had to have them come re-clean a couple parts of my carpet that were not cleaned the first time
After carpet dried,it did not look as clean. there were still a couple of areas with spots of color or dirt.
You came on time, you really got all the stains out, and I have already recommended you to two other people. Thanks for your hard work.
I thought the ad said including stairs but he wanted to charge $5 per stair that was the major reason I had you come
The spot cleaner removed tough stains--the carpet looked like new when the service was completed. The serviceman did more than was requested of him. He went the extra mile.
Dries quickly, minimal/ lack of chemicals
The carpets appeared to be pretty clean.
I'm very imprerssed with the stain removal you were able to do! I'm going to be watching those spots for the next few months to see if seekers really does prevent the spots coming back. So far, though, I'm a raving fan.
good customer service, polite employees, great cleaning
Amazing customer service! Did a fantastic job cleaning our carpets and they were very thorough. I felt that they were genuinely interested in making sure I was happy, not just getting the job done and getting out. I would highly recommend them to anyone needing their carpets cleaned.
Clemente was pleasant and thorough.
no chemicals
friendly service