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31752 ratings.
based onWhat our clients think of us!
The following comments were submitted by our customers when asked to provide feedback on our service. In the interest of transparency, we present these comments as provided except that personally identifiable information has been hidden unless the reviewer has requested their full name be included with the review. No unfavorable comments have been removed.
The carpets came out great. Justin was awesome, super friendly and very professional. Will do business again.
We have used Zerorez now for both our home and business. They have been on time, polite, and efficient in both cases. The grout in our tile floor at my animal hospital looks like new. I had forgotten to ask for grout sealant to be applied. The employee didn't have enough for the whole job, but was willing to do whatever was needed to add that to the job and meet our needs...and he did. We will definitely use them again.
I like the fact that no chemicals are used to clean, just water.
Made a HUGE difference on our area rug! Excellent response time and reasonable pricing. Drew H was great! Thank you!
Very thorough, but quick. Helpful in spotting pet stains, and giving recommendations where additional treatments might be useful. They came on time and were very professional from beginning to end.
I like that they don't clean with sticky soap that leaves residue on your carpet. The tech's were personable and respectful. They didn't waste any time and got started & finished quickly. They did a great job!
The two fellows a cute her house for most excellent I think one was Allen and the other one was a tall fill that we’re hearing aids but they were the best they were helpful and full disclosure and they did a great job and thank you very much
Great job and very kind!
Friendly, helpful tech
Quick and efficient. Friendly employees.
It’s the only carpet cleaning company we will use.
Polite, thorough service. Prompt, clean, safe. Communicated well.
Everyone we dealt with was very professional. The person who cleaned our carpet told us the options but was not pushy at all. The carpet came out great. All in all a very, very good experience.
Prompt, no surprise costs, friendly technicians.
My bedroom carpet is still dirty in the same spots as before cleaned.
I have always been extremely happy with the cleaning results from Zerorez. I used this company for years at my home in Nampa Idaho.
I have lived here just two years and this was the first Zerorez appointment for my bedroom carpets and stairway to be cleaned.
The stairway looks great, but not one of the bedroom carpets. Very disappointed this time.
Friendly, quick, did a great job
Fast, professional, not oversoaked or sticky
I love how clean my carpets feel now. They did such a great job and were so friendly and respectful. I would definitely use Zerorez again and again.
I only use Zerorez for my business properties. They are quick, thorough, and professional. The cleaners are always cheerful. I love the protectorant and always use it on the livingroom. Tenants don't do a great job keeping it clean. There will be black marks that always clean right up.
I only use Zerorez for my business properties. They are professional, quick and thorough. The carpets dry quickly. Recommend the protectorant. Tenants are not great as keeping the carpet clean. They always clean will each time.
The young man who cleaned our carpets was hardworking, polite, used important safe guards (with Covid 19), and was delightful to interact with. He was a credit to your company and represents you well.
Your team does a great job cleaning our carpet. No one can touch them when it comes to cleaning carpets. Thank you.
The bathroom floors weren’t fully cleaned, there is muddy water behind toilet and sink, you ca see where along the side of the toilet wasn’t even touched. Super unhappy!!!
Dependable and competent. Polite and on time
They work. And, if there's a little oops, there's the gotta love guarantee. Can't lose.
Friendly and knowledgable workers.
The gentleman was very kind He was on time.
I like your employees & mostly how clean they get our carpets!
The tech was knowledgeable and enjoyed his job, which made it a pleasure. Worked hard, but stopped to answer any question I had.
they did a good job and carpet looks good