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31752 ratings.
based onWhat our clients think of us!
The following comments were submitted by our customers when asked to provide feedback on our service. In the interest of transparency, we present these comments as provided except that personally identifiable information has been hidden unless the reviewer has requested their full name be included with the review. No unfavorable comments have been removed.
fast and thorough
Good value
On time. Polite. Covid consciences. Great company.
The carpets weren’t very wet and dried quickly. The technicians were very professional and took care to protect our home.
Carpets look great, done quickly, dries quickly. Associates have always been knowledgeable, pleasant, and respectful of property and owner!
Great service. Austin was considerate and did a great job!
Regular communication before the appointment, convenient payment access, smooth service, knowledgeable technician
Zerorez did a great job on the seriously beat up carpet in my in-laws’ basement. They were timely and got the carpet way cleaner than I thought possible. I was not around to direct the technicians as to which rooms were getting cleaned so there was a slight miscommunication there, but they still honored our original agreement on the invoice so I appreciate that! Overall, Zerorez did a fantastic job!
No detergent or chemicals to leave behind in the carpet. Also it dried faster than other cleaners I've had. Looked really clean and nice after cleaning.
I like that you can usually come when I need you. The technicians are qualified and capable and do a thorough job.
Looks and feels clean. I am very pleased with the upholstery cleaning my couches look new!
Brigham was just a wonderful technician and so pleasant to have in our home. We could not have asked for better service!
Thank you, D.Ann Wright
The deep cleaning.
Your employees were respectful. They wore masks and covers over their shoes. Got here on time and worked hard.
My carpets are so clean.
Always professional and friendly
The service gut was only here for less than 30 minutes, not sure how you can do a good job in that little amount of time. Granted it was not a very big area in the basement, two small rooms and a short hallway. Since it was so small I asked if he could spot clean a spot where a dog we were dog sitting threw up just inside the front door. He kind of shrugged his shoulders and said he would look when he got done. Before I knew it he was done and everything put away in the truck, ready for payment. So much for the spot clean. I have used zerorez for many years, however the past few times, I think the service has declined. not sure if I will be back.
CONRAD WAS MY CLEANER AND HE WAS TERRIFIC. HE WAS QUICK, EFFICIENT AND I WAS VERY PLEASED WITH THE CLEANING, PLEASE THANK HIM.
The product's are great. With a new puppy there was more urine spots than I would care to remember. The tech was very likable, efficient, quick and did a great job. I would call Zerorez again when I need my carpets cleaned.
The customer service was excellent. Our carpets look and feel brand new and it was very affordable.
Mitch did a great job! There we not any harsh chemical smells after and no residue left behind.
Everything went great and everything looks great after done.
Fabulous success at removing a large area of dried blood from carpet. Very happy!
My carpets are yellow. There were several spots I had to clean myself. After they were “cleaned” I vacuumed and could not believe the amount of dirt was picked up.
Very pleased with how clean our carpets and couch looked after! John was quick, very nice, and did a great job!!!
We went with another carpet cleaning service last time and it was a mistake. The carpets were damp for a week. We went with Zerorez this time and they dried within a day. It was affordable and very quick. Ryan, who cleaned our carpets, was able to get us a discount that I had seen on the website when booking the appointment.
Good result
The tile looks as good as the day it was installed and the carpets are beautifully clean. Jeremiah got a whole lot done in two hours!
My carpets are very wet. Previous visits have not been so wet. Don’t think tech spent enough time getting water out of carpet.
Quick scheduling and service