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based on 31752 ratings.
What our clients think of us!
The following comments were submitted by our customers when asked to provide feedback on our service. In the interest of transparency, we present these comments as provided except that personally identifiable information has been hidden unless the reviewer has requested their full name be included with the review. No unfavorable comments have been removed.
My needs were met. Stains removed he didn't think would come out, Very quick, I would recommend your company to anyone.
WE love the service and how nice the cleaners are friendly and knowledgeable.
Everyone I spoke to and worked with was awesome and quality job.
Great experience! Mitch explained everything very well, acted with respect for our home & our health, & the carpets look great.Thank you!
The tech did a very good job, carpets are so clean, all spots came out. I’m pleased.
They came back to do a reservice and left another giant brown spot on one of my carpets. Very disappointing!!
Young man was pleasant, when I called the next day after carpet was dry. Told them there were still a couple of spots. They were out the next day. Was very pleased with the results. Thank you
Carpets are really clean after treatment.
Prices aren’t the cheapest but I trust Zerorez to do a good job and to make it right no matter what. You’re a company I trust to do the right thing which matters a lot.
The worker the product
What I like best about Zerorez carpet cleaning is that there is no odor nor residue left on the carpeting.
This last cleaning you sent 2 technicians which made the cleaning time much shorter.
Very pleased with the way the carpets look. Your staff was able to remove stains that we previously had been told were permanent.
There is no strong chemical smell during or after the carpet cleaning. The technicians are professional and are careful to protect corners of doors and walls as they move the hoses through the house. The carpets look great when they're done! Also, the payment process is quick and easy.
The service was great. The technician was knowledgeable and efficient. The carpets look GREAT!
Had a great experience
On time. Let us know when they will be there. Knowledgeable, professional in action and appearance.
So clean and got out all my stains. Sam was efficient and professional. Thank you
.The carpet's appearance improved so much! And it dried quickly and hasn't left any residue. Such a great service.
The cleaning was chemical free and really did a good job getting out the stains we had - customer service was fantastic as well !
Clearly you are honest, timely and all at a fair price.
I just hate the upsale!
The blood came back up to the surface of the carpet. It needs to be redone.
You prices on cleaning an area rug are way too expensive! I had an 8x10 rug cleaned and it was $160...for 3 minutes of work! Ridiculous! I have used your company for years, but am thinking of shopping around next time I need carpets/rugs cleaned!
no chemicals left, less moisture left than chem-dry
Nice guy. Did a great job.
Quick efficient service
The quality of the cleaning, the friendliness of the staff, and the quick service.
We like the professionalism of all the personnel, from setting the appointments, to updates along the way, to the technicians who do the actual carpet cleaning. The carpets look great, dry fast, and don't have any chemical smell when done. I would recommend Zerorez to everyone!
I only use Zerorez because family members have sensitivity to detergents. It is a bonus that they have great customer service.
Carpet looks great! The technicians were very knowledgeable and nice