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based on 31752 ratings.
What our clients think of us!
The following comments were submitted by our customers when asked to provide feedback on our service. In the interest of transparency, we present these comments as provided except that personally identifiable information has been hidden unless the reviewer has requested their full name be included with the review. No unfavorable comments have been removed.
The tech was prompt and courteous. He was patient and did a good job.
Very friendly and professional. Great recommendations for future carpet replacement and maintenance! And super fast with excellent results!
The technicians showed up as scheduled. They went to work, first looking at our problem areas and offering suggestions to try and solve them. They worked hard and efficiently and left our home feeling cleaner.
We have used Zerorez for several years and have never been disappointed.
I like that you put furniture guards up and that your careful not to damage anything.
The carpet looked and smelled so much better! It looks really good. Usually when I’ve gotten carpets cleaned, they’ve felt like there was a film of soap or something stuck on them. They felt yucky. These ones felt great.
It was a great experience. Our technician was friendly, helpful and did a great job.
Personable,friendly,convenient, not extra wet after cleaning, just perfect 😁
Your employee's are wonderful! Your product is good! Too expensive, I cannot recommend to the people I know because of the cost.
I was extremely impressed with their technician Conrad. The company is very professional and quick with their responses.
Jacob was great! He is an asset to ZeroRez.
My carpet was soaked, I’ve never had it be so wet when you were done. Looks super just wet.
The service person - Ben - was extremely nice and accommodating. He take care to protect walls and furnishings. Stains came out that we didn't think would and I would definitely use Zeroez again and would definitely recommend to other people. Very pleased!!!
The rug technician sent out recently was very nice and very conscientious of his work.
The stairway landing carpet is still stained but cleaned quite well. I am trying to get the remaining stains out of the carpeting.
The bedroom that was re-cleaned came out beautifully.
Thank you very much.
First name removed and Richard Last name removed
They do a good job
Most techs share with you their thoughts and recommendations on what you are needing done
Job does not take too long to dry
Our service person was vey courteous and helpful in explaining to me what was available to clean and remove stains we had in our carpet. Was very knowledgeable. We are pleased with how great our carpet looks!
Thank ou
No harsh chemicals, quick dry time, and professional cleaning. Thanks a bunch.
Great communication and professional service.
Great customer service, quick but thorough.
Easy to set an appt online. I like the Saturday early morning service. The job the tech performs is always the best.
Specials, technicians, quality of carpet cleaning.
My carpet looks amazing! He even cleaned the mats from our car, and they turned out really great!
Efficient
Price was reasonable. The tech was attentive friendly detailed and nice. Would like to have help with the furniture. That was a hard task but that’s the service. Also the area rug seemed a pricey add on. Orherwise it was good.
We have been a customer of ZEROREZ for many years because we can always depend on a super good job and friendly tech.
Wish you didn’t require a $150 minimum
My carpet is twenty plus years old. It's well used, and loved, too, I might add, so I just keep calling Zerorez year after year to keep it looking its best. And it really does look good after the tech finishes cleaning it! This time the prespotting treatment worked like magic on a particular bad area left by some duct tape residue. Today I'm very happy and pleased with the resulting look after yesterday's cleaning.
Thank you also to a very pleasant and good tech who worked on the carpet. He was friendly and considerate.
Ben and Bruce(?) were awesome! So courteous and awesome! Love my clean carpets and will be recommending to all my family and friends. P.S. Give these technicians a raise! They were awesome.
My carpet looks great! Will definitely use them again!
Your tech was very friendly and worked hard on the areas that needed extra TLC.
I know I can trust the service to work and provide lasting protection for my carpet.