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based on 84713 ratings.
What our clients think of us!
The following comments were submitted by our customers when asked to provide feedback on our service. In the interest of transparency, we present these comments as provided except that personally identifiable information has been hidden unless the reviewer has requested their full name be included with the review. No unfavorable comments have been removed.
The carpet cleaning got stains out that we thought would not come out. We now do not have to replace our carpets.
On time. Professional team. Excellent carpet cleaning.
On time. Carpet looks great.Friendly service.
We recently had major remodeling completed so the carpet and furniture was very dusty and now it is great for little 7 month old granddaughter to roll around like a new tumbleweed. We love your company.
They were great. James was very professional and kind. He explained everything to me. I would recommend him and zerorez to my friends and family.
We still have a three foot long dirty area in the traffic pattern into our bedroom which was the main reason I hired your company for a repeat visit, so that is disappointing. The carpet is only 2 years old so I thought it would come up. Other than that Justin was quite professional and pleasant.
We have used ZR for many years and the techs do a great job. The carpets are very clean without any soap residue or smell. It is easy to make an appointment and they alway show up on time.
Excellent work, service delivered on time, precision in scheduling (i.e. not being forced to wait around the house for hours on end), gracious and personable service reps, and responsive to our needs.
great service technician, carpets look great
Staff are very friendly and accommodating when I called in to make the appointment. The young man who came out to clean the carpets was on time, very friendly and professional. He went over everything with me and answered all my questions. He worked with no breaks and finished in a very timely manner. And my carpet looks better than in has in years. I would definitely recommend Zerorex and have in the past also. Thank you
The professional of the tech. The great job performed.
Professional , on time, friendly associates
We loved the customer service, they came when scheduled, explained what service they were providing, and did a wonderful job! We were very pleased!
Very thorough and very professional employees. Tyler was amazing and spent more time than we ever expected in getting our carpets to look incredible!
Quality, friendly service.
The serviceman did a very thorough job and was very professional
Did a good job and was polite.
I,like the way the carpet feels when its dry, soft.
I love that I can schedule online. So simple!
Love the professionalism!
Friendly service, fast cleaning, thorough job
The carpets we did look wonderful and we always get our bottle of water refilled. It works great on everything!!!
Prompt scheduling, confirmation and arrival. Courteous, professional work onsite. Non-toxic for my cat and relatively quick drying. Effective cleaning.
We have Zerorez clean our carpets every 3 - 4 months and they always do an amazing job. Our carpets are always clean, and there is never any sticky, stiff residue.
Our technician was AMAZING this time. Highly recommend!
Attention to detail!
Chris was very professional explaining the product and procedure. While he did mention they provide additional services we asked about, he wasn't a pushy up seller, which we appreciate. Dog-trodden carpets looked much better and completely dry within 2 hours.
No soap or residue
The "Technician" Sonny who did my rooms was very skilled at what he did, and answered all of my questions.
Nice staff
The professionalism , and attention to detail