Zerorez Phoenix
1431 West Harvard Avenue
Gilbert
AZ 85233
United States

Average rating: 9.3 out of 10 based on 85358 ratings.

What our clients think of us!

The following comments were submitted by our customers when asked to provide feedback on our service. In the interest of transparency, we present these comments as provided except that personally identifiable information has been hidden unless the reviewer has requested their full name be included with the review. No unfavorable comments have been removed.

Report a concern   January 20, 2022 — Rated 10 out of 10 by D.B. Zerorez Phoenix
What do you like about our products and services?

The service is always top notch!

Report a concern   January 20, 2022 — Rated 10 out of 10 by Matthew Wray Zerorez Phoenix
What do you like about our products and services?

On time, professional and fast.

Report a concern   January 19, 2022 — Rated 10 out of 10 by K.W. Zerorez Phoenix
What do you like about our products and services?

Great area rug cleaning! Technician, David, was wonderful!

Report a concern   January 19, 2022 — Rated 4 out of 10 by K.C. Zerorez Phoenix
How did we disappoint you and what can we do to make things right?

Area rug was still dirty afterwards m

Report a concern   January 19, 2022 — Rated 10 out of 10 by Joyce Gibney Zerorez Phoenix
What do you like about our products and services?

Thorough cleaning, low dry time,
Excellent techs

Report a concern   January 19, 2022 — Rated 10 out of 10 by Bob Campomanes Zerorez Phoenix
What do you like about our products and services?

Our technician James was punctual and professional. He was also very friendly and informative. Covid protocol was in place with masks and he did a great job. We will give a 5 star rating to him and Zerorez.

Report a concern   January 19, 2022 — Rated 10 out of 10 by C.Z. Zerorez Phoenix
What do you like about our products and services?

Great prices and great results

Report a concern   January 19, 2022 — Rated 9 out of 10 by S.W. Zerorez Phoenix
What do you like about our products and services?

Fast and good quality

Report a concern   January 19, 2022 — Rated 10 out of 10 by Carol Butsch Zerorez Phoenix
What do you like about our products and services?

Great job done! Dustin was friendly, knowledgeable and thorough. And he did not dilly dally!! It's a 10!

Report a concern   January 19, 2022 — Rated 10 out of 10 by D.M. Zerorez Phoenix
What do you like about our products and services?

Quality of cleaning and professionalism of tech.

Report a concern   January 19, 2022 — Rated 10 out of 10 by Michelle Matthews Zerorez Phoenix
What do you like about our products and services?

Great customer service!

Report a concern   January 19, 2022 — Rated 10 out of 10 by Kathryn Brennan Zerorez Phoenix
What do you like about our products and services?

The service and product is very good. I like the fact that there is no odor from the cleaning solution.

Report a concern   January 19, 2022 — Rated 10 out of 10 by M.B. Zerorez Phoenix
What do you like about our products and services?

Always a great experience with Zerorez

Report a concern   January 19, 2022 — Rated 10 out of 10 by J.B. Zerorez Phoenix
What do you like about our products and services?

Excellent customer service. Friendly technician. And my tile looks amazing.

Report a concern   January 19, 2022 — Rated 0 out of 10 by E.D. Zerorez Phoenix
How did we disappoint you and what can we do to make things right?

carpet is crunchy and smelly and looks exactly the same

Report a concern   January 19, 2022 — Rated 10 out of 10 by M.K. Zerorez Phoenix
What do you like about our products and services?

Tech was knowledgeable and worked hard. We had a good experience using your company. I really liked being able to schedule online and knew how costs up front. I would have liked the option online to select an oversized room which I didn't see.

Report a concern   January 19, 2022 — Rated 10 out of 10 by V.W. Zerorez Phoenix
What do you like about our products and services?

The gentleman who performed the rug cleaning service was very knowledgeable>. He was very helpful with various tips to maintain clean carpets.

Report a concern   January 19, 2022 — Rated 10 out of 10 by T.G. Zerorez Phoenix
What do you like about our products and services?

I love how my carpets look and feel. Stay cleaner longer. Not crunchy.

Report a concern   January 19, 2022 — Rated 10 out of 10 by Savannah Mattos Zerorez Phoenix
What do you like about our products and services?

The guy who came out to our clinic was great! He was kind and quick, carpet looks great, and we appreciate the service!

Report a concern   January 19, 2022 — Rated 10 out of 10 by Tristan Charlesworth Zerorez Phoenix
What do you like about our products and services?

Great service, timely, polite and quick.

Report a concern   January 19, 2022 — Rated 10 out of 10 by Pam Merlino Zerorez Phoenix
What do you like about our products and services?

I feel that you have a wonderful product and I always use your company. Keith worked on my area rugs this time and they look like brand new.
Thank you so much to you and Keith, he's a 10 in my book.

Pam Merlino

Report a concern   January 19, 2022 — Rated 10 out of 10 by B.B. Zerorez Phoenix
What do you like about our products and services?

professionalism, cleanliness, and promptness.

Report a concern   January 19, 2022 — Rated 10 out of 10 by M.B. Zerorez Phoenix
What do you like about our products and services?

Outcome of cleaning/ everything looks brand new

Report a concern   January 19, 2022 — Rated 8 out of 10 by S.J. Zerorez Phoenix
What could we do to improve?

I was very happy with the service and cleaning. But when they arrived they could not honor my online estimate that I was given.. I’d have to pay 100$ more- so end the end I had to remove 1 of my rooms to stay within my estimate. I wasn’t to happy about that. But what they did do was great….. I’d just say honor your estimates given. 10x10 area rug is not the same cost as a 10x10 empty room… area rugs cost 3 times more, that just doesn’t make sense to me?? That’s the most I ever been charged for a area rug.

Report a concern   January 19, 2022 — Rated 10 out of 10 by J.S. Zerorez Phoenix
What do you like about our products and services?

Always great customer service. Cody was fantastic!

Report a concern   January 19, 2022 — Rated 10 out of 10 by N.O.C. Zerorez Phoenix
What do you like about our products and services?

How quick the technicians worked and the softness of carpet afterwards! They look brandnew

Report a concern   January 19, 2022 — Rated 10 out of 10 by Linda Roben Zerorez Phoenix
What do you like about our products and services?

Very professional, was on time and did a great job,

Report a concern   January 19, 2022 — Rated 10 out of 10 by Debi Behm Zerorez Phoenix
What do you like about our products and services?

All excellent!

Report a concern   January 19, 2022 — Rated 10 out of 10 by B.P. Zerorez Phoenix
What do you like about our products and services?

Prompt. Courteous, & excellent results.

Report a concern   January 19, 2022 — Rated 10 out of 10 by K.W. Zerorez Phoenix
What do you like about our products and services?

No residue left after cleaning carpets


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