Zerorez Phoenix
1431 West Harvard Avenue
Gilbert
AZ 85233
United States

Average rating: 9.3 out of 10 based on 84713 ratings.

What our clients think of us!

The following comments were submitted by our customers when asked to provide feedback on our service. In the interest of transparency, we present these comments as provided except that personally identifiable information has been hidden unless the reviewer has requested their full name be included with the review. No unfavorable comments have been removed.

Report a concern   December 18, 2021 — Rated 10 out of 10 by C.K. Zerorez Phoenix
What do you like about our products and services?

I love that you can get any stain out! I highly recommend this company.

Report a concern   December 18, 2021 — Rated 10 out of 10 by Michelle Cardini Zerorez Phoenix
What do you like about our products and services?

Johnathon B was very polite, knowledgeable and efficient. The results were great and his recommendations were appreciated.

Report a concern   December 18, 2021 — Rated 10 out of 10 by Diane Skaff Zerorez Phoenix
What do you like about our products and services?

You all are courteous, professional, and reliable and the excellent job that you do is well worth your very reasonable charges.

Report a concern   December 18, 2021 — Rated 10 out of 10 by Ross and Terry Danielson Zerorez Phoenix
What do you like about our products and services?

Great Job!!

Report a concern   December 18, 2021 — Rated 8 out of 10 by K.D. Zerorez Phoenix
What could we do to improve?

They said my carpet wouldn’t be crusty but there was a portion that was.

Report a concern   December 18, 2021 — Rated 10 out of 10 by M.H. Zerorez Phoenix
What do you like about our products and services?

Friendly, knowledgeable, product does a great job

Report a concern   December 18, 2021 — Rated 10 out of 10 by G.A. Zerorez Phoenix
What do you like about our products and services?

Everything looks great and smells so clean. Thank you

Report a concern   December 18, 2021 — Rated 10 out of 10 by J.F. Zerorez Phoenix
What do you like about our products and services?

Jonathan was awesome! Very friendly and did a great job :)

Report a concern   December 18, 2021 — Rated 10 out of 10 by D.L. Zerorez Phoenix
What do you like about our products and services?

They are great

Report a concern   December 18, 2021 — Rated 5 out of 10 by G.M. Zerorez Phoenix
How did we disappoint you and what can we do to make things right?

Didn’t get all grout as clean as I’d hoped. Spencer did explain the difficulty but I still hoped it would come cleaner.

Report a concern   December 18, 2021 — Rated 10 out of 10 by Shelley Mann Zerorez Phoenix
What do you like about our products and services?

Keith was the best!! He did a fantastic job. Our couch looks brand new!

Report a concern   December 18, 2021 — Rated 10 out of 10 by A.H. Zerorez Phoenix
What do you like about our products and services?

Great service we will use zero again

Report a concern   December 18, 2021 — Rated 10 out of 10 by Vicky Wilding Zerorez Phoenix
What do you like about our products and services?

You have The best workers, they are always so courteous and pay attention to detail. And my carpets always look awesome and feel great and seem to stay cleaner longer.

Report a concern   December 18, 2021 — Rated 3 out of 10 by V.R. Zerorez Phoenix
How did we disappoint you and what can we do to make things right?

Anticipated cost vs actual cost

Report a concern   December 18, 2021 — Rated 10 out of 10 by S.N. Zerorez Phoenix
What do you like about our products and services?

Great carpet cleaning

Report a concern   December 18, 2021 — Rated 10 out of 10 by Rachel Merriman Zerorez Phoenix
What do you like about our products and services?

Service provided was excellent and exactly what was described. I love my fresh and soft carpet. Perfect execution!!

Report a concern   December 18, 2021 — Rated 10 out of 10 by Dana Hosea Zerorez Phoenix
What do you like about our products and services?

We had 3 rooms, walk in closet, a hallway and stairs cleaned and Scotchgard for under $500. The service guys were early, courteous and efficient. Under 2 hours and the carpet smelled and looked great.

Report a concern   December 18, 2021 — Rated 10 out of 10 by Alex Chonoplis Zerorez Phoenix
What do you like about our products and services?

The carpet came out better than I expected. It’s old and had a lot of stains and dark spots. It almost looks brand new. The guy who cleaned it explained every step of the process as he was cleaning to make sure I knew what he was doing and that I was satisfied with the results. Amazing service!

Report a concern   December 18, 2021 — Rated 10 out of 10 by Jessica Gilmore Zerorez Phoenix
What do you like about our products and services?

I loved the honesty, hard work, kindness and results.

Report a concern   December 17, 2021 — Rated 10 out of 10 by K.G. Zerorez Phoenix
What do you like about our products and services?

Tech was very nice and hard working. Product dried quickly and did not have a "crunchy" feel.

Report a concern   December 17, 2021 — Rated 10 out of 10 by M.W. Zerorez Phoenix
What do you like about our products and services?

Alex was the perfect person for the job. He listened carefully to my concerns and worked very hard to remove spots and give me a clean carpet.

Report a concern   December 17, 2021 — Rated 10 out of 10 by T.P. Zerorez Phoenix
What do you like about our products and services?

Clean very well

Report a concern   December 17, 2021 — Rated 9 out of 10 by Rick Desvergnes Zerorez Phoenix
What do you like about our products and services?

Great job, both tile and rug look great.

Report a concern   December 17, 2021 — Rated 8 out of 10 by J.S. Zerorez Phoenix
What could we do to improve?

The tech did a good job and my only criticism would be that we are over 48 hours out on the carpet cleaning and there are parts of the carpet that still aren't dry. We have run fans for the last 48 hours to speed the process. I nthink things will be dry enough to walk on by this evening.

Report a concern   December 17, 2021 — Rated 10 out of 10 by L.H.D. Zerorez Phoenix
What do you like about our products and services?

Do not over soak carpet. Communicate well.

Report a concern   December 17, 2021 — Rated 8 out of 10 by D.U. Zerorez Phoenix
What could we do to improve?

Strive to deliver the same consistent service that we have grown to appreciate. First name removed't change.

Report a concern   December 17, 2021 — Rated 10 out of 10 by Diane Bennett Zerorez Phoenix
What do you like about our products and services?

I believe our tech was Justin - A very likable fellow and very professional. Did A thorough job - Glad we have Zero Rez - our rugs thank you as do I.

Report a concern   December 17, 2021 — Rated 10 out of 10 by Tammy Woods Zerorez Phoenix
What do you like about our products and services?

Professional and use of clean water products.

Report a concern   December 17, 2021 — Rated 10 out of 10 by S.H. Zerorez Phoenix
What do you like about our products and services?

Ceaser was professional and very helpful.

Report a concern   December 17, 2021 — Rated 10 out of 10 by D.M. Zerorez Phoenix
What do you like about our products and services?

Your rep was on time and answered all our questions. Very personable and took care of everything. The carpet looks very nice and we like the fact that it stayed soft, not crusty. Price was reasonable. Would recommend Zerorez to anyone needing carpet cleaned.


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