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based on 84713 ratings.
What our clients think of us!
The following comments were submitted by our customers when asked to provide feedback on our service. In the interest of transparency, we present these comments as provided except that personally identifiable information has been hidden unless the reviewer has requested their full name be included with the review. No unfavorable comments have been removed.
I would never recommend you to anyone, 420.00 for 175 Sq ft, stating it took 4 gallons of product. Also said the carpet was 5 years old, the carpet that had the dog urine on it is less than a year old and had stain protection on it. You need to train your customer service agents better on how to quote a cleaning. My quote went from around 275.00 max to 420.00. Less than 175 Sq ft, in both rooms, of actual cleaning area?????????
The technician was greatly. Friendly and professional. We have older carpets and me them look great.
Fresh, clean & dries nicely.
The scheduling is poor. I should know what time when I make the appointment or with in a couple of days
The technician was really nice and thorough! Our carpets look like they did on the day we moved in. Thank you:)
Employees seem classy and trained appropriately. Your process seems to make more sense.
Jonathan was the Zerorez tech for this job. Great communication re ETA & during the process. He was respectful of my hone while he did a very thorough cleaning of my area rug. I am totally pleased & satisfied with the results.
Very professional and thorough, Our tech spent a lot of time making sure he cleaned everything right. He was able to get out stains that the apartment complex couldnt.
Carpet looks and feels great
I am a repeat customer and will certainly recommend Zerorez to family and friends. Their employees are always kind and courteous and they do a great job!
They were very helpful and answered all my questions about purchasing a gift certificate for a Christmas gift.
Fast, efficient service with close attention to detail. Highly recommended.
Easy appointment set up, prompt courteous service, and our floors look & feel fantastic! I also use the empowered cleaning fluid for just about everything...floors, windows, showers, walls, you name it. This is awesome stuff! I wouldn't consider using anyone else.
The rep did a good job. Very professional
Professional, courteous and on time. Carpets and furniture looks great!
I used your company to help clean and disinfect floors since I have 10 dogs. I hope to continue using your company on a regular basis based on how floors continue to look.
Excellent service! Our area rug looks brand new!
To expensive for the area that was cleaned
Took your tech 20-30 min to complete task
$199.00
Must be inflation
The additional cost for the pet treatment was significant and would have been helpful to know it ahead or at least a range. It over doubled the estimate.
We also still smell the pet urine in the carpet as we did before so to pay such a high rate for the odor to not be removed is very disappointing and Ill be calling to discuss our options.
Easy on line scheduling, cleaning personnel arrived on time and did a super job.
Zero Rez always completes the job in a timely fashion, scheduling is a breeze and we just love our technician Sean.
Speedy service
Timeliness, quality and great tech!
Our tech was fabulous! Very nice and professional.
I'm really sorry to give you a 2 because I like the way your company is run, but there was an entire area of our home that was missed that we paid for.
My carpet is the cleanest it's been in years .great friendly service . Quick .on time . And very professional .Chris our service guy was amazing and great with our dog. Thanks zerorez and thx Knix for recommending..
I have used other carpet cleaning companies and they don't get our carpets as clean as Zerorez.
Tim was great. Professional, competent and very pleasant. He must
be a substantial asset to your company. My compliments. He did
a wonderful job. My wife and I will continue to use your services.
The worker was very nice. I just expected the grout to be restored to closer to original color. It has been in many areas but it looks like he missed some areas

The gentlemen who cleaned our carpets were top notch! Very professional and did a great job making sure our carpets were cleaned properly. Both are great employees that you have!