Zerorez Phoenix
1431 West Harvard Avenue
Gilbert
AZ 85233
United States

Average rating: 9.3 out of 10 based on 84702 ratings.

What our clients think of us!

The following comments were submitted by our customers when asked to provide feedback on our service. In the interest of transparency, we present these comments as provided except that personally identifiable information has been hidden unless the reviewer has requested their full name be included with the review. No unfavorable comments have been removed.

Report a concern   March 24, 2022 — Rated 8 out of 10 by K.R. Zerorez Phoenix
What could we do to improve?

my carpet spot is still a bit dark - my carpet was wetter than I thought it would be

Report a concern   March 24, 2022 — Rated 10 out of 10 by G.S. Zerorez Phoenix
What do you like about our products and services?

The service man was on time and did a great job.

Report a concern   March 24, 2022 — Rated 10 out of 10 by Dana Caranci Zerorez Phoenix
What do you like about our products and services?

Excellent!!! Your Tech was wonderful! I highly recommend and will call again when needed.

Report a concern   March 24, 2022 — Rated 10 out of 10 by B.A.R.L. Zerorez Phoenix
What do you like about our products and services?

You did a GREAT JOB AT OUR HOUSE ON 5440 EAST ENROSEZSTREER, MESA, ARIZONA.
THANK YOU.
THE HIUSE LOOKS BEAUTIFUL 😍 🤩 👌
BETYIE AND Name removed

Report a concern   March 24, 2022 — Rated 1 out of 10 by R.N. Zerorez Phoenix
How did we disappoint you and what can we do to make things right?

The operator was very cordial and accommodating, but the carpet is streaked and looks like the steam was recycling the dirt coming from the carpet. The carpet is now all streaked.

Report a concern   March 24, 2022 — Rated 10 out of 10 by Joseph Abrams Zerorez Phoenix
What do you like about our products and services?

Your tech Sonny and his assistant were excellent they had great customer service and did a awesome job .

Report a concern   March 24, 2022 — Rated 10 out of 10 by B.C. Zerorez Phoenix
What do you like about our products and services?

Carpets came out great with zero residue.

Report a concern   March 24, 2022 — Rated 10 out of 10 by G.J. Zerorez Phoenix
What do you like about our products and services?

I had my couch and recliners cleaned by zerorez and couldn't be happier! They look like they're brand new. The technician was so courteous, timely, pleasant and did such a good job that I would like to have him return when I use zerorez next time..........for I will surely use your company again.........and recommend to all I know. Thank you for your service.

Report a concern   March 24, 2022 — Rated 0 out of 10 by J.B. Zerorez Phoenix
How did we disappoint you and what can we do to make things right?

The technician got here on time, was very pleasant and completed the job quickly. Unfortunately, the walk-in closet I was billed for looks no better than it did before the cleaning, and there are spots on places on the family room carpet that are still darker than the rest.

I noticed that in the past, when ZeroRez has cleaned my carpets it took up to two, full days for the carpet to dry.

This time, the carpet was dry within hours.

Report a concern   March 24, 2022 — Rated 10 out of 10 by T.B. Zerorez Phoenix
What do you like about our products and services?

Job well done and friendly serviced employees!

Report a concern   March 24, 2022 — Rated 10 out of 10 by C.M. Zerorez Phoenix
What do you like about our products and services?

My home felt clean and smelled good.

Report a concern   March 24, 2022 — Rated 10 out of 10 by L.W. Zerorez Phoenix
What do you like about our products and services?

I appreciated that 2 men came. They really worked on the problem areas including a pet spot that was out of control.

My spots into the kitchen reappeared with in 2 hour

Report a concern   March 24, 2022 — Rated 8 out of 10 by C.V. Zerorez Phoenix
What could we do to improve?

The technician was helpful and pleasant and did a very through job.

Report a concern   March 24, 2022 — Rated 10 out of 10 by D.M. Zerorez Phoenix
What do you like about our products and services?

Great service and would recommend them to everyone!

Report a concern   March 24, 2022 — Rated 10 out of 10 by Francesca Arroyo Zerorez Phoenix
What do you like about our products and services?

I love town my carpets came out super clean, The team member who clean my carpet was very professional, and everything was a 10 out of 10 highly recommend! Thank you

Report a concern   March 24, 2022 — Rated 10 out of 10 by L.H. Zerorez Phoenix
What do you like about our products and services?

Great customer service

Report a concern   March 24, 2022 — Rated 10 out of 10 by C.L. Zerorez Phoenix
What do you like about our products and services?

Efficient and effective

Report a concern   March 23, 2022 — Rated 10 out of 10 by Billy Sotupo Zerorez Phoenix
What do you like about our products and services?

Zerorez is a great company who puts the customer first. Yes they have a few bad apples but they stand by there service. Highly recommend Zerorez

Report a concern   March 23, 2022 — Rated 10 out of 10 by S.J. Zerorez Phoenix
What do you like about our products and services?

Efficient , did their best to clean carpet.

Report a concern   March 23, 2022 — Rated 10 out of 10 by Anthony Morelli Zerorez Phoenix
What do you like about our products and services?

All your technicians have been great in the past but Harold was outstanding on my latest service date. Please do not fault him for overcharging on my invoice. His calculations were based on the wrong information that he got from me.
I was well pleased with the results. He did a great job.

Report a concern   March 23, 2022 — Rated 10 out of 10 by S.M. Zerorez Phoenix
What do you like about our products and services?

Used your service several times and was very satisfied with all that was done on tile grout and carpets

Report a concern   March 23, 2022 — Rated 10 out of 10 by K.H. Zerorez Phoenix
What do you like about our products and services?

Great service, great technicians, awesome job!

Report a concern   March 23, 2022 — Rated 10 out of 10 by J.S. Zerorez Phoenix
What do you like about our products and services?

Amazing company and all interactions from start to finish were outstanding. I absolutely recommend using them as both the front desk and technician earned a 10 rating!

Report a concern   March 23, 2022 — Rated 10 out of 10 by N.V.S. Zerorez Phoenix
What do you like about our products and services?

Our service technician was outstanding and efficient! Our carpets look amazing. Thank you!

Report a concern   March 23, 2022 — Rated 10 out of 10 by Joseph Mizrachi Zerorez Phoenix
What do you like about our products and services?

I was in a bind with our Airbnb where a guest left a stain on our bed and carpet and I had another guest coming in the same day. Zerorez was super responsive and was able to get in ASAP. The tech Cody Amos was especially incredible! He was super communicative and caring about the space.

Report a concern   March 23, 2022 — Rated 10 out of 10 by C.S. Zerorez Phoenix
What do you like about our products and services?

Efficient and professional.

Report a concern   March 23, 2022 — Rated 10 out of 10 by L.A. Zerorez Phoenix
What do you like about our products and services?

On time, professional and good results

Report a concern   March 23, 2022 — Rated 10 out of 10 by Jean Steffan Zerorez Phoenix
What do you like about our products and services?

Zerorez made my carpets and sofas look brand new. My tile floor never looked cleaner. So happy I chose Zerorez.

Report a concern   March 23, 2022 — Rated 10 out of 10 by S.R. Zerorez Phoenix
What do you like about our products and services?

Excellent, friendly service

Report a concern   March 23, 2022 — Rated 10 out of 10 by A.F. Zerorez Phoenix
What do you like about our products and services?

Our technician, Robert, was so very polite and efficient. He explained everything very clearly and worked extremely carefully.


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