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based on 84699 ratings.
What our clients think of us!
The following comments were submitted by our customers when asked to provide feedback on our service. In the interest of transparency, we present these comments as provided except that personally identifiable information has been hidden unless the reviewer has requested their full name be included with the review. No unfavorable comments have been removed.
I have, so far this year, had mostly all my upholstery cleaned and am very pleased with the results! In a couple of weeks, the carpeting in my three bedrooms......
Tim, the technician who came last week was GREAT, a hard and efficient worker and very pleasant, indeed.
It was my next-door neighbors who originally recommended Zerorez to me a couple of years ago. You did an excellent job back then and still charge a good value for your work. I will continue to avail myself of your services!
The products are clean and leaves no residue.the carpets are left soft ,not stiff like boards
The service tech was very friendly and knowledgeable.
Jeff did an awesome job! The carpet looks great!!
Employee who came to do the job was very friendly, efficient and explained the process very well. He did a great job!
I have used you exclusively for over 5 years! You are the best!!! You saved me when I spilled paint on my 1 day old brand new carpet! Thank You! I refer you to everyone I know:) I love that you are on time and always get the carpet looking like new! It NEVER feels like crunchy soap cleaned and that is my favorite part. I even buy the huge container of your solution and the spray bottle for in between cleanings. It works on everything from regular spills to pet odors. I will NOT use anyone but ZERO REZ! Thank you so much!
Jeff was timely and even a bit early. The carpets and flooring were very dirty and both cleaned much better than anticipated.
They do a fantastic job.
First, the service technician was punctual and friendly. He did an excellent job of cleaning my carpets and furniture. He cleaned up after performing his services.
I feel like the price was great.
Yes
Excellent! Our carpets are so clean and he was timely and efficient.
We were incredibly happy with the job at our home. The gentleman who came over took pride in his work. He did an incredible job.
On time and very thorough
Very impressed with time frame and results
Very fast and thorough! Brought my carpets back to life without the crunch feeling!
Had carpets cleaned on Saturday the young man that came to our home was clean, dressed nicely and very friendly and professional. Did a great job will definitely use for future cleanings.
Rep came early, looked at carpets and asked about some of the stains, did a great job cleaning the carpets and explaining what was being done. Will be re-scheduling with them again.
More competitive pricing
Best cleaning carpet service I have ever used.
It was strait foreword the price I was quoted was the price it was.
Matthew did such a wonderful job for us! He took special care to make sure our little Shih Tzu’s leftover odors were completely gone! Izzie made a new friend too! It’s so refreshing and appreciated to meet someone who takes pride in the work they do! I’ve already recommended Matthew and your company to several people!
Thanks again Matthew!
Armand was great and super professional he did a great and very thorough job
Was super easy and The technician did a Great job! Thank you
He did a great job! :)
Overpriced. He should have gone over the carpet 2 times. The amount i paid should have warranted more time spent, more rooms covered. Xerorez made 250$/hour for my job. You are not saving lives.
Really liked the friendly and extremely helpful technician
Absolutely great service & product. Very professional crew. James & Andrew, I think..
Thank you.
alkaline water
I had to go back to the apartment after the carpet was dry. It still looks dirty and the whole apartment smelled bad. I had to turn in the keys, so there's nothing you can do about it. I feel sorry for the new tenant. Even though I put $370 into having the carpet in the two bedrooms cleaned, it is far from clean.